Field Support Training Specialist

3 weeks ago

Philadelphia, United States 3 Day Blinds Full time

3 Day Blinds is a national retailer and manufacturer of quality, custom-made blinds, shades, draperies, and shutters. We are proud to be part of the Hunter Douglas family of brands. Over the last 40 years we've successfully helped transform our clients' homes and workplaces by offering a wide variety of products that add beauty and comfort to every space. It takes a talented group of individuals to do what we do, and we do it together as One Team. We strive to create a culture of learning and opportunity, and most importantly, an environment where you can feel passionate and connected to your work every day.

We are searching for candidates that are driven, intelligent, creative, and entrepreneurial. By offering challenging and accelerated opportunities for growth, powered by a shared hunger for success, we create a space for your career to thrive. In return for your expertise, we are committed to providing competitive and robust total compensation and benefit packages to ensure you feel valued. Our dream is to become the fastest growing, most loved, window covering company in the world. What's yours?

We are pleased to offer you a sign-on bonus of $6,000. This bonus will be paid in three payments. The first $1,500 on your regularly scheduled pay date after 30 days of active employment with the Company. The second $1,500 on your regularly scheduled pay date after 60 days of active employment. The third payment of $3,000 on your regularly scheduled pay date after 180 days of active employment.

We offer personalized relocation assistance to offset the cost of the move, tailored to your unique circumstances. Full details to be presented along with an offer of employment; working with you to ensure a smooth transition.

Position Overview

Working closely with your district-level leadership team and training department, you'll help ensure the success of our newest Design Consultants (DCs) by using your superior coaching acumen to assist our new DCs in solidifying and applying the knowledge of our products, processes, and resources they acquired during training. You'll also support our veteran DCs with their on-going development via ride-alongs and sharing your expertise in team meetings. Your continued growth as a coach and mentor is supported through collaborative development opportunities, and we provide all the tools necessary for your own success as well.

What you'll do

  • Provide support to new DCs on ride-alongs 5 days a week for first 3- 4 weeks of selling, and subsequently provide feedback/coaching to the DC that is specific and actionable
  • Support new DCs success by reviewing training items and by coaching to opportunities that arise on appointments
  • Assist new DCs with reviewing of client invoices to catch potential errors before order goes into production
  • Verify accuracy of window measurements while on ride-alongs
  • Provide the DSM with accurate, substantive, and timely written & verbal feedback including issues being seen in the field
  • Help instill good habits in new DCs that will lead to their success: time management, following processes, responding in a timely manner to all email inquiries from Corporate Office, DSM and Customer Care
  • Improve sales error occurrence and first time installation rates by researching and understanding causes of DC errors, coaching DCs, and providing feedback in team meetings
  • Partner with installers to identify causes of measuring errors and assist with measuring workshops in coordination with the Training Department or Installed Services Department
  • Present product related updates in team meetings as required by Training Department
  • Help coordinate installer ride-alongs with new hires during training
  • Live our Core Values of Integrity, One Team, Excellence, Superior Client Experience and Passion, to Delight our Customers
Who you are
  • Well defined relationship-based service skills, with demonstrated customer service orientation
  • Strong ability to manage competing priorities in a timely manner, and multi-task within a fast-paced and dynamic environment
  • Ability to learn quickly and be resourceful
  • Ability to understand and carry out oral and written instructions and request clarification when needed
  • Excellent interpersonal and communication skills
  • Ability to work independently, but also engage successfully in a team
  • Well organized with attention to detail and consistent follow through
  • High school degree or equivalent is required.
  • Proficiency with Microsoft Windows based platforms such as Word and Outlook
  • Reliable transportation, a valid driver's license and proof of insurance
  • Ability to both travel overnight and commute back and forth each day; approved travel related expenses are paid for by the company and we offer a per diem when overnight stay is required.
  • Can lift & carry up to 35 pounds
  • 2 year college degree is preferred in a related discipline preferred
  • 2 years of facilitate training experience preferred
  • 3-5 years of retail or in home sales support experience preferred
  • Experience within window treatment industry preferred
What's in it for you?
  • Annual base salary range: $65K- $80K
  • You'll receive 4 weeks of world class training and be provided with state of the art tools, including a laptop, smartphone, product samples, and other resources necessary for you to support DCs
  • Mileage Reimbursement
  • In addition to competitive pay, you'll receive benefits including medical, dental, vision, time off with and a 401(k) plan with a degree of employer matching.
  • We provide short-term and long-term disability benefits at no cost to you In addition, we offer company-paid life and accidental death and dismemberment insurance with opportunities to elect additional voluntary insurance plans as well.
  • We offer eligible employees six weeks of paid parental leave to bond with a child following birth, adoption, or foster placement.
  • Enjoy amazing discounts on our 3 Day Blinds products as well as access to various other exclusive discount.
  • Enjoy working in the field vs behind a desk, where your days are primarily spent accompanying new Design Consultants on their appointments to help ensure their success

Please note, all offers presented to candidates are carefully crafted to ensure market competitiveness, equity, and reflect the individual candidate's education, experience, skills and potential.

Hunter Douglas is an Equal Opportunity Employer and complies with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply.

#LI-MS1

#LI-hybrid

  • Field Support Training Specialist

    11 hours ago

    Philadelphia, United States 3 Day Blinds (Sales Support) Full time

    Job DescriptionJob Description3 Day Blinds is a national retailer and manufacturer of quality, custom-made blinds, shades, draperies, and shutters. We are proud to be part of the Hunter Douglas family of brands. Over the last 40 years we've successfully helped transform our clients' homes and workplaces by offering a wide variety of products that add...

  • Field Training Specialist

    1 month ago

    Philadelphia, United States 3 Day Blinds Full time

    Job DescriptionJob Description3 Day Blinds is a national retailer and manufacturer of quality, custom-made blinds, shades, draperies, and shutters. We are proud to be part of the Hunter Douglas family of brands. Over the last 40 years we’ve successfully helped transform our clients' homes and workplaces by offering a wide variety of products that add...

  • Field Risk Specialist

    15 hours ago

    Philadelphia, PA, United States DataScan Field Services Full time

    Offering $10K Sign On Bonus Position: Field Risk Specialist - This is a Field Based Position so you will not be assigned to a local office, candidates must be located in the immediate area of Philadelphia, PA.About DataScanHeadquartered in Alpharetta, Georgia, DataScan stands at the forefront of delivering cutting-edge wholesale asset financing and...

  • Training and Development Specialist

    2 weeks ago

    Philadelphia, Pennsylvania, United States 3 Day Blinds Full time

    About the OpportunityWe are seeking an experienced Training and Development Specialist to join our team at 3 Day Blinds. As a Field Support Training Specialist, you will play a key role in ensuring the success of our newest Design Consultants (DCs) and contributing to the growth and development of our company.Salary InformationWe offer an annual base salary...

  • Training & IT Support Specialist

    3 weeks ago

    Philadelphia, United States Liberty Personnel Services, Inc Full time

    Job DescriptionJob DescriptionTraining & IT Support SpecialistCompany DescriptionEstablished in 2003, Liberty Personnel quickly grew into one of the largest technical recruiting agencies on the East Coast. Today, Liberty Personnel has a national presence and a diverse client base. Listed below are a number of the industries and openings we work...

  • Training Coach Specialist

    2 weeks ago

    Philadelphia, Pennsylvania, United States 3 Day Blinds (Sales Support) Full time

    About UsAt 3 Day Blinds, we're committed to creating a culture of excellence and opportunity. Our goal is to become the fastest-growing window covering company worldwide, driven by talented individuals who share our passion for delivering outstanding results.Your Key AccountabilitiesDevelop and implement effective training programs to enhance the skills of...

  • Training Specialist

    3 weeks ago

    Philadelphia, United States pureIntegration Full time

    Training SpecialistPhiladelphia, PA, USAContractCompany DescriptionpureIntegration is a technology consulting firm with 20+ years of experience servicing Fortune 100 clients headquartered in the DC area. We serve clients in the fastest growing industry of communications, media, and entertainment.Job DescriptionWe are seeking a motivated Training Specialist...

  • IT Support and Training Expert

    3 weeks ago

    Philadelphia, Pennsylvania, United States Liberty Personnel Services, Inc Full time

    About the RoleWe are seeking an IT Support and Training Expert to join our team at Liberty Personnel Services, Inc.Job OverviewThis is a unique opportunity to work with a national recruiting agency that specializes in technical placements. As an IT Support and Training Expert, you will play a critical role in providing exceptional support and training...

  • Trusted Manufacturing Training Professional

    3 weeks ago

    Philadelphia, Pennsylvania, United States Philadelphia Technician Training Institute Full time

    Job OverviewThe Philadelphia Technician Training Institute (PTTI) is seeking a dedicated and experienced Manufacturing Instructor to join our team at the Berean campus. As a key member of our instructional staff, you will play a vital role in preparing program graduates to make significant contributions in manufacturing facilities and industry.About the...

  • Field Service Specialist

    2 weeks ago

    Philadelphia, Pennsylvania, United States Convergent Dental Inc Full time

    About the Role: Convergent Dental Inc. is seeking a skilled Field Service Specialist to provide technical support for our dental laser systems. This is a remote position with 100% travel required.As a Field Service Specialist, you will diagnose and repair existing lasers, install new hardware or parts, and provide maintenance services as needed. You will be...

  • Training Specialist

    3 months ago

    Philadelphia, United States Eminence Organic Skin Care Full time

    Training Specialist – Eastern Pennsylvania (Philadelphia and surrounding cities)Full-Time Remote/Telecommute positionContracted & commission-based roleEsthetics License RequiredRole SummaryThe Training Specialist will contract directly to the Outside Sales Representative (OSR) to represent Eminence and is not an employee of Eminence. The roles and...

  • Field Service Specialist

    2 weeks ago

    Philadelphia, Pennsylvania, United States Rad Source Technologies Full time

    Job Title: Field Service SpecialistAbout Us: Rad Source Technologies is a leading provider of non-gamma irradiation solutions. Our vision is to create innovative technologies that solve environmental disposal issues.Job Description: We are seeking an experienced Field Service Specialist to provide on-site and remote support for our customers. The successful...

  • Family Support Specialist

    3 weeks ago

    Philadelphia, Pennsylvania, United States Maternity Care Coalition Full time

    About the OpportunityWe are seeking a dedicated and passionate professional to join our team as a Family Support Specialist. As a Family Support Specialist, you will be responsible for providing intensive case management services to pregnant and newly parenting families in the Greater Philadelphia area.Key ResponsibilitiesCase Management: Deliver intensive...

  • Support Specialist

    4 weeks ago

    Philadelphia, Pennsylvania, United States Resources for Human Development Full time

    About the RoleWe are seeking a Support Specialist to join our team at Resources for Human Development in Philadelphia. This is a part-time, on-call position that offers a competitive salary of $17.50 per hour.Job ResponsibilitiesProvide direct support to individuals with intellectual and developmental disabilities in a community-based setting.Assist...

  • Support Specialist Coordinator

    2 weeks ago

    Philadelphia, Pennsylvania, United States Applied Counseling and Consulting Services LLC Full time

    Job SummaryWe are seeking a highly motivated and compassionate Community Support Specialist to join our team at Applied Counseling and Consulting Services LLC.This role involves providing personalized support to individuals, ensuring their safety, dignity, and individual rights are respected. As a Community Support Specialist, you will play a vital role in...

  • Developmental Support Specialist

    2 weeks ago

    Philadelphia, Pennsylvania, United States THE GREENES LEARNING GARDEN Full time

    Job RequirementsThe Greene's Learning Garden is seeking a skilled and compassionate Childcare Associate to provide exceptional care and support to our students. As a Developmental Support Specialist, you will be responsible for creating a stimulating and inclusive environment that promotes social, emotional, and cognitive growth.Essential...

  • Diagnostic Field Service Specialist

    2 weeks ago

    Philadelphia, Pennsylvania, United States Cephas Consultancy Services Private Limited Full time

    Cephas Consultancy Services Private Limited is seeking a highly skilled Digital Diagnostic Field Service Specialist to join our team. As a Field Service Engineer, you will be responsible for executing all required service requests, including repairs, planned maintenance, and equipment installations across the United States.The ideal candidate will possess...

  • Family Support Specialist

    2 weeks ago

    Philadelphia, Pennsylvania, United States Mental Health Partnerships Full time

    Job SummaryWe are seeking a highly motivated Family Peer Specialist to join our team. The successful candidate will provide outreach and training opportunities for our Training Education Center (TEC) and Allied Family Network (AFN) programs.The ideal candidate will have at least 1 year of experience in a healthcare-related field and 1 year in a learning and...

  • GMP Training Program Manager

    2 weeks ago

    Philadelphia, Pennsylvania, United States Iovance Biotherapeutics Inc Full time

    Why Work at Iovance Biotherapeutics IncWe are a dynamic and innovative biotechnology company dedicated to developing novel cancer immunotherapies. Our team of experts is passionate about advancing the field of cell therapy and improving patient outcomes.Job SummaryWe are seeking a highly skilled Training Specialist Supervisor to oversee our training programs...

  • Technical Field Service Specialist

    2 weeks ago

    Philadelphia, Pennsylvania, United States Sungrow USA Corporation Full time

    Job SummarySungrow USA Corporation is seeking a skilled Technical Field Service Specialist to join our team in the Northeast US area. This role will involve traveling extensively, with an estimated 80% or more of time spent on the road. The ideal candidate will have a strong background in engineering, with a focus on solar inverters and battery storage...