Patient Coordinator

2 months ago


Bennington, United States D-H Lebanon-MHMH Full time
  • Performs receptionist duties, including, but not limited to, meet and greet of walk-in and telephone patients/families
  • Pre-registers and verifies patient appointments. Gathers a variety of patient demographic data in advance of scheduled appointment.
  • Performs patient in-take, including, but not limited to, collecting and/or confirm patient demographic data, creating patient charts, quickly and accurately data-entering patient info into.
  • Creates and files medical records; ensures all required documentation, signatures, etc. are accurate and complete. Takes action to ensure all required data is complete.
  • Maintains patient medical records; takes appropriate action to ensure that all records are accurate and up-to-date in accordance with SVHC policies and procedures. Ensures that all records are properly labeled, stored and easily accessed when needed. Will obtain any missing required documentation prior to patient appointment.
  • Obtains prior authorizations from insurance companies, and coordinates patient referrals to outside physicians/medical facilities for patients as requested.
  • Provides administrative support including, but not limited to, patient registration, receipt and distribution of in-coming and out going mail, filing, copying, faxing, light typing, etc. Takes action to ensure that all work is performed in an accurate and timely manner.
  • Receives patient co-pays and collects payments and enters payment information onto patient ledger board. Ensures that all funds are accurately documented and reconciled at the end of each day.
Requirements: High School Diploma or equivalent preferred. Two years of experience in front office support, customer service or related field required. Prior experience in health care preferred.

Benefits available for part-time and full-time employees include:
  • Health, Dental, and Vision Insurance
  • Life Insurance
  • Paid time off
  • Tuition Assistance
  • 403B Retirement Savings Program
  • On-site day care
  • Employee Discounts
  • Area of Interest: Clerical/Administrative;
  • Work Status: 8-5pm;
  • Job ID: 5545


Dartmouth Health is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
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