NM Seneca Case Manager
2 months ago
Do you have the dedication and enthusiasm to support people in achieving their goals and advancing their lives? Join our Team EMPLOYMENT OPPORTUNITY Title : Non-Medicaid Case Manager Job Requisition No.: 1637 Program : CSS, Geneva, NY Shift Schedule : Monday – Friday 8:00am–4:00pm Salary : Salary pay range is min. $17.52 to a max. $22.82 per hr. based on education & experience Benefits 3+ weeks of Personal Time Off (PTO), first year of employment 401(k) with Agency match Voluntary Medical/ Dental/ Vision Employer Funded Life Insurance 9 Paid Holidays and 1 Floating Holiday Employee Assistance Program (EAP) Tuition Assistance Agency Overview Lakeview Health Services is a premier partner throughout the Finger Lakes region, providing safe, affordable housing, support, and rehabilitative services to persons with mental illness as well as health care coordination services to individuals with chronic mental and physical health challenges. We are dedicated to helping individuals identify and achieve personally meaningful and measurable life goals, and to realize their full potential. Lakeview seeks to create an environment of learning and development that will lead to an engaged, motivated, and high performing team with a devotion and commitment to client service. Essential Job Functions Overview With the general oversight of the CSS Program Manager, works from a trauma informed care perspective to perform a wide range of recovery-based services including but not limited to counseling, support, advocacy, linkage, and coordination of services in a case management program for adults and children/youth with mental illness that do not have Medicaid. Individual should strive to create a healing environment that respects the perspectives and experiences of the individuals, families, staff and communities we serve by practicing safe, respectful communication as well as respecting individuals’ boundaries and differences. Essential Job Functions (All): • Interview, counsel, and assist clients with securing necessary services, living independently, and accomplishing their individual goals and objectives. • Develop and revise support services plans upon enrollment, review every 6 months, and following significant changes in functioning/life events, if applicable to the client’s needs. • Develop and maintain professional relationships with community services and service providers. • Provide assistance to clients with paperwork, transportation, recreation, etc. • Monitor client functioning and ensure timely communication with appropriate service providers. • Complete the DLA-20 assessment within 30 days of enrollment and minimally every 6 months after, if applicable to the clients needs. • Complete documentation in an accurate and timely manner in accordance with organization policies. • Develop and maintain all records and reports as per organization policies and procedures • Attend necessary meetings both within the agency and in the community. • Work with both the adult and children & youth populations. • Coordinate and participate in weekly treatment team meetings. • Provide outreach calls and visits to high-risk clients. • Provide outreach calls and visits to clients not following through on appointments. • Gather collateral information to ensure collaboration and communication amongst team members. • Make calls to collaterals to discuss client concerns and updates. • Assist in coordination of urgent medical assessments for those who are not lined with a primary care physician (PCP) Assist in linkages to local Federally Qualified Health Centers (FQHC) Assist in coordination of transportation Ensure timely follow up with PCP • Conduct home visits to evaluate home environment when there are concerns for safety/self-care • Assist with linkage to benefits to include but not limited to: Medicaid/Medicare SSI/SSD Public Assistance • Link individuals with community resources Ensure “warm hand off” when making referrals to other services • Utilize service dollars (when available) to assist eligible individuals (SMI) in gaining access to or supporting participation in services where there is no other means of support for that access or participation • May assist in transporting clients to urgent services as needed. • Work collaboratively with staff from Seneca County Jail on discharge planning and aftercare in the community for individuals being released and refer to appropriate services, as needed. These services may take place in the Jail or the community. (Seneca NM only) • In conjunction with Supportive Housing staff, provide oversight and support to individuals discharged to the Transitional Apartments, directly from Seneca County Jail. (Seneca NM only) Essential Job Functions (Children & Youth): • Obtain/maintain CANS-NY certification. • Conduct CANS-NY assessment upon enrollment and minimally every 6 months after. • Complete DLA-20 assessment at enrollment and minimally every 6 months after • Complete Individualized Service Plan upon enrollment and every 6 months after, after completion of the DLA-20 • Develop crisis and emergency plans. • Utilize CAIRS system for required documentation of children & youth served (Ontario County). • Work collaboratively with LGU/SPOA. • Complete duties in accordance with the guidance issued by the Office of Mental Health specific to C&Y Health Home Non-Medicaid Care Management. Education and Experience: High School Diploma with two (2) years of relevant experience or an associate degree in human services or related field. Valid NYS Driver’s License (as driving is an essential function of this position). Knowledge: Thorough knowledge of community services within service area; general knowledge and understanding of Mental Illnesses, Psychiatric Rehabilitation model and related issues; skills for independent living. Individual should strive to create a healing environment that respects the perspectives and experiences of the individuals, families, staff and communities we serve by practicing safe, respectful communication as well as respecting individuals’ boundaries and differences. Any internal candidate interested in this employment opportunity, please visit our web site at www.lakeviewhs.org . Lakeview Health Services, Inc. complies with the legal requirement to take affirmative action and not discriminate on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, or status as a protected veteran. Further, Lakeview Health Services, Inc. will not discharge or otherwise discriminate against applicants or employees who inquire about, discuss, or disclose their compensation or that of others, subject to certain limitations.
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