Regional Director of Operations for Nursing Home Group

2 weeks ago

Cleveland, United States Aventura Health Group Full time
Full Job Description

Aventura Health Group a Senior Care Provider is looking for an experienced leader with a strong operations and financial background for our Regional Director of Operations position. Must have a drive to motivate your team while building and championing the sales culture. Do you lead by inspiring your teams while delivering results? If so, let's talk
Purpose:
The REGIONAL DIRECTOR OF OPERATIONS (RDO) provides leadership, support and direction to Executive Directors in each facility within assigned region to insure delivery of quality care and resident-centered services in accordance with all laws, regulations, and company standards.
Education and Experience:
  • Bachelor's degree from an accredited college or university in relevant field of study, or equivalent combination of education and experience required
  • Active Nursing Home Administrator license
  • Demonstrated success in senior housing or healthcare operations, with minimum three (3) years operational leadership experience in a multi-site provider
  • Must have valid driver's license
  • Must have high level of interpersonal skills to handle sensitive and confidential situations and documentation, and interaction with others
Primary Job Responsibilities:
Below is a description of basic job duties though other related duties may become necessary as directed by supervisor
The areas below are expectations for each community, region-wide Leadership
  • Demonstrates positive leadership and provides timely and consistent support to Administrators and facility employees
  • Exemplifies and models the company Mission and Values of "people come first," and consistently utilizes a "servant leader" approach to training, support and development of others
  • Responsible for growth, productivity and development of facilities within assigned region
Financial and Operations:
  • Accountable for financial performance of assigned region (i.e., operating margin, census goals, budgeted revenue, expense goals)
  • Understands licensure and regulatory requirements and assists communities in achieving and maintaining licensure and accreditation
  • Partners with Administrators to develop and implement operating budget
  • Assists in development, implementation and support of standardized operating policies and procedures
  • Serves as a resource for resident, family and associate concerns
Sales and Marketing:
  • Ensures sales model is implemented successfully
  • Provides direction, vision and strategy to assist in achieving competitive advantage in senior living services in the area
  • Actively participates in sales and marketing events
  • Ensures each facility maintains a positive image in the greater community and develops positive relationships with business leaders and referral sources
Talent Development:
  • Trains, evaluates, supervises, supports, counsels and develops Administrators
  • Responsible for career development and succession planning for Administrators
  • Promotes and monitors company's standards for Talent (i.e., hiring process, orientation, on-the-job training, evaluations, corrective action processes, etc.)
  • Promotes staff retention efforts in the region

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