POS Support Technician I

3 weeks ago


Virginia Beach, United States United Merchant Services Full time

Bluu Inc. is currently hiring a POS Technician for our Annandale, VA branch office.

Job Description:

- Provide phone support; Document all merchant and reseller/agent issues; Resolve all outstanding issues as quickly as possible

- Prepare/stage POS hardware and software for deployment

- Maintain POS department equipment and tools

- Perform hardware repairs as required, both in-house and in the field - Test, evaluate, and document all software/hardware issues

- Provide training to associates, merchants, and resellers - Install and configure software, hardware, cables/wiring, and networks

- Monitor system performance and troubleshooting issues

- Provide documentation as required

Qualifications and Skills

- Resourcefulness and problem-solving aptitude

- Excellent communication skills

- Bi-lingual in English & Korean or Chinese

- POS/PC support related experience preferred

- Able to work off-site occasionally

- Business travel may be required

- Flexible work hours, as well as Saturdays available

Benefits

- Medical, Dental, and Vision Insurance, 401K with Matching

- Paid Sick and Vacation

- Friday Company Lunch

- Employee Referral Program



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