Community Crisis Case Manager

1 week ago

Emporia, United States CrossWinds Counseling & Wellness Full time
Job Details

Job Location
Emergency - Emporia, KS

Position Type
Full Time

Education Level
2 Year Degree

Salary Range
$20.90 Hourly

Description

The Community Crisis Case Manager position provides quality and timely case management services through a strength-based approach to clients experiencing a crisis, in support of the client stabilizing from a psychiatric emergency, adapting to life situations, learning independent living skills, and preventing or reducing hospitalizations.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Provides direct crisis case management services to children and adults experiencing a psychiatric crisis, in an effort to stabilize and de-escalate individuals and integrate or maintain them in the community while working to maintain them in the least restrictive setting, when possible and applicable.
  • Provides first contact with those experiencing a psychiatric emergency, assesses appropriate level of services for individual's needs, and coordinates needed services with internal service providers.
  • Reviews all cases when clients are released from an inpatient psychiatric hospital or have stabilized after crisis house placement. Consults with emergency services therapist to develop an Alternative Safety Plan or consider client's return to a secure placement after completing post hospital discharge assessment while out in the community.
  • Assists those in a psychiatric crisis to identify and secure resources within the agency and community.
  • Maintains accurate and complete records of all client services, as defined by state licensing agencies, funding agencies, and Mental Health Center standards and requirements. Submits progress notes, timesheets, and all work-related paperwork in a timely manner and in acceptable format as determined by agency requirements.
  • Develops knowledge of community resources and how to access these services for the benefit of clients.
  • Establishes and maintains a positive working relationship and professional demeanor with clients, external community partners, Center staff members, and visitors.
  • Attends professional workshops and seminars in order to maintain and improve professional skills and meet licensure/certification requirements.
Competencies
  • Detail Oriented
  • Client Focused
  • Problem Solving Skills


Work Environment

This job primarily operates in the community but work will occasionally take place in a professional office setting. This role routinely uses standard office equipment such as tablets/computers, phones, photocopiers, filing cabinets, and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This list is not exhaustive and may be supplemented as necessary.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; handle objects; grasp and reach for items with hands and arms; manipulate hands and fingers; climb stairs; balance; stoop, kneel, or crouch; and talk or hear. The employee must occasionally lift or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Language skills are required, including the ability to read, write, comprehend, and speak the English language. This position also requires the ability to interpret written materials, write reports and business correspondence, and effectively present and respond to questions.

Position Type/Expected Hours of Work

This is a full-time position, 40 hours per week. Possible on-call hours on weekends.

2nd shift: 3:00 pm 11:00 pm

3rd shift: 11:00 pm 7:00 am

Travel

Regular travel is required within Lyon, Chase, Morris, Wabaunsee, Osage, Coffey, and Greenwood counties to provide services.

Qualifications

Required Education and Experience

Associate degree in psychology, social work, counseling, or related field.

Preferred Education and Experience

Bachelor's Degree in psychology, social work, counseling, or related field.

License or Certification

Must complete Case Management Training and provide training certificate to agency within six months of hire.

Additional Eligibility Qualifications

Ability to work with persons with serious emotional disturbance, severe and persistent mental illness, and/or substance abuse issues, especially those experiencing a psychiatric crisis; possess demonstrated interpersonal skills and ability to react effectively in a variety of human service situations; ability to work independently and as a member of a therapeutic team; possess prior computer experience in Microsoft Office programs and basic computer fluency; minimum of one-year work experience in the human services field is desirable.

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