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Help Desk Technician

1 month ago

North Brunswick, United States Oaks Integrated Care Full time
Join our team today and immerse yourself in a rewarding career for years to come

As a Help Desk Technician, you will work within our IT department located in Mt. Holly, NJ.

Schedule: Full-time; Monday-Friday 8:00am-5:00pm; One (1) hour unpaid lunch

Responsibilities:

  • Installs, configures and responds to customer calls for software, hardware, peripherals, and other data network devices;
  • Troubleshoots and repairs network connectivity issues; updates hardware inventory including spare parts; replaces and removes old equipment;
  • Develops and maintains technical documentation;
  • Responsible for 24X7 on-call support;
  • Ensures that the customer is kept informed of the call and ticket status through problem resolution;
Benefits:
  • Competitive base salary
  • Medical and dental insurance
  • Vision plan
  • Retirement plan
  • Flexible spending plans
  • EXCELLENT time benefits for qualified positions
  • Opportunity for personal and career growth
  • Team-oriented environment – we practice the FISH Philosophy
Qualifications:
  • Associate degree or at least two years’ experience in computer hardware/software support and troubleshooting;
  • Must have a high level of responsibility and dependability;
  • Excellent communication skills, knowledge of basic network principles and peer to peer networking;
  • Knowledge of Windows and Novell server environments;
  • Proficient in MS office suite;
  • Valid Driver's License


All positions require a valid driver’s license in good standing and pre-employment drug screening. Oaks Integrated Care considers applicants for all positions without regard to: race; color; religion; sex; national origin; age; sexual orientation; marital or veteran status; the presence of a medical condition, genetic information or handicap, unrelated to performing the tasks of the job; or any other legally protected status.