Desktop Support Technician

4 weeks ago

St Louis, United States Kennedy Capital Full time

Kennedy Capital Management is a St. Louis-based investment firm . We are currently seeking a Temporary Desktop Support Technician to assist our technology team. This immediate, temporary position offers flexible work hours on-site.

Are you a tech-savvy problem solver with a passion for delivering exceptional support? Join our dynamic team as a Temporary Desktop Support Technician In this role, you'll be at the forefront of ensuring smooth operations by providing comprehensive hardware and application support to all end users within our organization. From remote assistance to face-to-face interactions, you'll play a vital role in resolving technical issues and maintaining seamless functionality across our systems.

Key Responsibilities:
  • Resolve Technical Issues: Troubleshoot and resolve a diverse range of system, application, and hardware issues promptly and efficiently.
  • End-User Support: Collaborate directly with end users to identify and address technical challenges, providing clear and effective solutions.
  • System Maintenance: Assist in performing routine maintenance tasks to optimize system performance and reliability.
  • Hardware and Software Configuration: Install and configure desktop hardware and software to meet the needs of our users and ensure compatibility with our systems.
  • Documentation and Asset Management: Contribute to the documentation of processes and systems while effectively managing asset tracking.
  • Crisis Management: Provide timely crisis management for downed services, effectively resolving, managing, and escalating issues as needed in collaboration with team members.
Desired Skills and Qualifications:
  • Education / Equivalent Experience: Currently pursuing or holding a relevant Bachelors or Associates Degree from a technical college or university, or possess equivalent IT experience.
  • Technical Proficiency: Demonstrated experience working in diverse technical environment with strong understanding of hardware, software, and system troubleshooting.
  • Communication Skills: Exhibit excellent written and verbal communication skills.
  • Collaborative Team Player: Effectively interact across different departments and levels within the organization.
  • Industry Knowledge: Familiarity with financial industry is a plus, but not required.

Location and Work Assignment:

This position is based in our vibrant offices in St. Louis, MO, and requires 100% onsite presence. This is an immediate temporary position with an anticipated duration extending through the summer, with flexibility in hours to accommodate the candidate's schedule. Part-time hours (20-25 per week) are available during the school year if needed, with the opportunity to increase hours during the summer months.

Join Our Team:

If you're ready to embark on an exciting journey in technology support and thrive in a dynamic work environment, we invite you to apply for this rewarding temporary opportunity. Take the first step towards becoming our newest Desktop Support Technician and contribute to the success of our organization Apply online today.

Kennedy Capital Management is an EEO employer.

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