IT Support Specialist
2 days ago
- Monitor and respond quickly to incoming tickets through in house ticketing system
- Install and configure computer hardware and software
- Support the IT team in maintaining hardware, software, and business systems
- Investigate, diagnose, and resolve computer software and hardware faults
- Perform system monitoring, verifying the integrity and availability of all hardware, server resources, and systems
- Assist with onboarding of new users and employee workstation setup
- Assist in keeping inventory of equipment, software, and licensed users
- Maintain user PCs, including upgrades and configuration as needed
- Redirect unresolved issues to the next level of support personnel
- Help maintain technical documentation and standard operating procedures on installation of software, configuration of hardware and problem troubleshooting
- Assist in maintaining cleanliness and organization of server room
- Working knowledge of Active Directory preferred
- Experience with Help Desk/Service Desk ticketing and support systems
- Experience supporting Office 365
- Experience with troubleshooting printer issues
- Enthusiasm to continually learn and grow
- Analytical--Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.
- Adaptability--Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
- Problem Solving--Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Physical Requirements:
Regularly stand/sit for extended periods, operate office equipment, perform light-moderate lifting, lift/move up to 45 lbs. occasionally, bend, twist, and maintain posture. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.
COMPANY CORE VALUES
Merola Tile Fundamentals
We stay true to our mission statement "Improving Homes. Improving Lives." With our product we improve homes, but it is with our collective effort that we improve lives. Our Fundamentals describe the values, behaviors, principles, and practices that are the foundation of our unique workplace. It explains how we relate to each other, our clients, and even our suppliers. It's who we are, and it's what drives our extraordinary success. It's our commitment to each other to improve our lives.
1. DO THE RIGHT THING
2. THINK SAFE. WORK SAFE
3. HONOR COMMITMENTS
4. FOCUS ON SOLUTIONS
5. HAVE CLEAR EXPECTATIONS & PURPOSE
6. UNDERSTAND THE WHY
7. LISTEN GENEROUSLY
8. SPEAK STRAIGHT AND SHARE
9. FINISH THINGS
10. SHOW MEANINGFUL APPRECIATION
11. BE A FANATIC ABOUT RESPONSE TIME
12. GIVE YOUR 100% BEST EFFORT
13. DEVELOP YOUR SKILL SET
14. ASSUME POSITIVE INTENT
15. LOVE YOUR SPACE
16. INVEST IN RELATIONSHIPS
17. LOOK AHEAD AND ANTICIPATE
18. THINK TEAM FIRST
19. BE RELENTLESS ABOUT IMPROVE-MENT
20. DELIVER LEGENDARY SERVICE
21. "BRING IT" EVERY DAY
22. BE RESPONSIBLE WITH COMPANY RESOURCES
23. BE POSITIVE
24. WALK IN YOUR CUSTOMERS' SHOES
25. MAKE IT FEEL LIKE HOME
26. CREATE A GREAT IMPRESSION
27. TREASURE, PROTECT, AND PROMOTE OUR REPUTATION
28. DO WHAT'S BEST FOR THE CUSTOMER
29. BE PROCESS-DRIVEN
30. GIVE BACK
31. BE A TECHNICAL EXPERT
32. LIVE A CULTURE OF ACCOUNTABILITY
33. KEEP THINGS FUN
-
Digital Systems Support Specialist
2 weeks ago
Manalapan Twp, United States Merola Tile Full timeDigital Systems Support Specialist Job DescriptionMerola Tile is a dynamic and growing company seeking a Digital Systems Support Specialist to join our team. The successful candidate will provide technical support for in-house systems, including ERP databases, Microsoft 365 suite, EDI platforms, CCTV system, WMS software, web filter, active directory,...
-
IT Support Specialist
3 months ago
Lehigh Twp, United States Motion Recruitment Full timeA managed service provider company looking to add an IT Support Specialist to their team. This role is fully onsite and located in the Lehigh Valley area of PA. This IT Support Specialist role is looking for a person with string device support and management experience, along with ticketing system and customer support experience. If you are a natural born...
-
Administrative Support Specialist
1 week ago
Plumstead Twp, United States Commonwealth of Pennsylvania Full timeJob OverviewWe are seeking a highly skilled Administrative Support Specialist to join our team at the Commonwealth of Pennsylvania. As an Administrative Support Specialist, you will be responsible for providing high-quality clerical and administrative support services to ensure the smooth operation of our department.
-
Caregiver Support Specialist
1 week ago
Manalapan, United States Senior Helpers - Manalapan Full timeCompany OverviewWe are a leading provider of in-home care services, dedicated to helping seniors age with dignity. Founded in 2002, our vision is to make a positive impact on the lives of those we serve.
-
Student Support Services Specialist
2 weeks ago
Freehold Twp, United States Freehold Township Schools Full timeJob Title: Student Support Services SpecialistEstimated Salary: $90,000 - $110,000 per year.About the RoleWe are looking for a skilled Student Support Services Specialist to provide support to students in the Freehold Township Schools. As a Specialist, you will work closely with teachers, parents, and other school staff to ensure students receive the support...
-
Neurology Outpatient General, Manalapan
7 months ago
Manalapan Twp, United States Atlantic Health System Full timeAtlantic Health System is Seeking an Outpatient General Neurologist in Manalapan, NJ Two of New Jersey’s leading healthcare organizations, CentraState Healthcare System, in partnership with Atlantic Health System, are seeking an Outpatient Neurologist in Manalapan, New Jersey. This role is ideal for an experienced neurologist to join a renowned neurology...
-
IT Support Specialist
2 weeks ago
Antis Twp, United States Pittsburgh Glass Works Full timePittsburgh Glass Works is seeking a highly skilled IT Support Specialist to join their team. As a Sr. IT Support Analyst, you will be responsible for providing daily technical support to employees for a range of hardware and software-related systems.The ideal candidate will have a 2-year degree in Computer Science, Engineering, or related discipline, and...
-
Nurse Care Specialist
4 weeks ago
Manalapan, United States DaVita Inc Full timeDaVita Inc Job DescriptionAbout DaVita Inc:At DaVita Inc, we are committed to delivering exceptional patient care and making a positive impact on the lives of those around us. Our mission is to be the provider, partner, and employer of choice, and we strive to create a culture that is inclusive, supportive, and empowering. Estimated Salary:$83,000 -...
-
Hardware Support Specialist
2 weeks ago
Woodbridge Twp, United States BCforward Full timeJob Overview:We are currently seeking a highly motivated Hardware Support Specialist to join our team in Iselin, NJ. In this role, you will provide exceptional support and service to our clients' PC Products customers, ensuring their needs are met while maintaining high standards of quality and efficiency.About the Job:As a Hardware Support Specialist, you...
-
Support Specialist
1 day ago
Hamilton Twp, United States Olive Branch Support Services, LLC Full timeEach case you are assigned will be within a 30-mile radius of your home. Each week, you will be providing an in-home visit. Each visit will encompass approximately 2-hours. You will have overall goals to achieve each visit based on an initial intake. These goals will need to have compensatory strategies applied to support the individual's performance of...
-
Auditory Support Specialist
1 week ago
Lawrence Twp, United States Sonova AG Full timeAuditory Support RoleWe are seeking an exceptional Auditory Support Specialist to join our team at American Hearing Centers, part of Alpaca Audiology - AudioNova. This role plays a crucial part in ensuring patients receive quality care and service.As an Auditory Support Specialist, you will work closely with clinical staff to schedule appointments, verify...
-
Executive Support Specialist
2 weeks ago
Lawrence Twp, United States Omni Inclusive Full timeAbout the OpportunityWe are looking for a highly skilled Global Operations Associate to join our team at Omni Inclusive. As an Executive Support Specialist, you will provide critical support to the Chief Inclusion & Diversity Officer and the Global Inclusion & Diversity team.ResponsibilitiesManage calendars, coordinate meetings, and prepare materials for...
-
Technical Support Specialist for Onsite IT
4 weeks ago
Lehigh Twp, United States Motion Recruitment Full timeAbout the RoleWe are seeking a skilled Technical Support Specialist for Onsite IT to join our team at Motion Recruitment in the Lehigh Valley area of PA.This role is fully onsite, and as an IT Support Specialist, you will be responsible for providing technical support and management experience with string devices. You will also work with ticketing systems...
-
Executive Support Specialist
7 days ago
Lawrence Twp, United States Omni Inclusive Full timeOmni Inclusive is seeking an exceptional Executive Support Specialist to join our team. This role will provide administrative support for the Chief Inclusion & Diversity Officer and the Global Inclusion & Diversity (GI&D) team.The successful candidate will possess excellent organizational, prioritization, and communication skills, as well as the ability to...
-
Geriatric Care Specialist
1 week ago
Manalapan, United States Senior Care Therapy Full timeAbout Us:At Senior Care Therapy, we are dedicated to providing in-person psychotherapy services to the geriatric population in over 300 sub-acute, long-term care, and assisted living communities throughout NJ, NY, PA, and MD.We are seeking a qualified Licensed Professional Counselor LPC to join our team of clinicians who share our mission of building...
-
Financial Support Specialist
3 weeks ago
Clinton Twp, United States Michigan Schools and Government Credit Union Full timeJob DescriptionMichigan Schools and Government Credit Union is hiring a Financial Support Specialist to join our team. This role is ideal for individuals who are passionate about delivering exceptional customer service and want to make a positive impact on the lives of our members.About UsWe are a not-for-profit credit union dedicated to serving the...
-
Technical Support Specialist
2 weeks ago
Woodbridge Twp, United States BCforward Full time**About BCforward**We are a Black-owned firm providing unique solutions to support value capture and digital product delivery needs for organizations around the world. With over 6,000 consultants supporting more than 225 clients globally, we champion the power of human potential to help companies transform, accelerate, and scale.**Job Overview**As a Field...
-
Lead Auction Support Specialist
2 weeks ago
Cranberry Twp, United States Cox Full timeThis position is a producing Auction Support Specialist that provides direction, training, leadership and technical expertise to all other Auction Support Specialists. Utilize the AS400 system to record lane and Simulcast bid amounts, enter customer data, process all sold units, and verify/enter lights. Support multiple lanes with multiple auctions...
-
Administrative Support Specialist
3 weeks ago
Hamilton Twp, United States Genesis Global Group Full timeJob DescriptionWe are seeking an experienced Administrative Support Specialist to provide administrative and office support to our Chief Human Resources Officer.Key Responsibilities:Perform general clerical duties, including photocopying, faxing, mailing, and filing.Establish, maintain, and update files, records, certificates, and/or other documents.Screen...
-
Technical Support Specialist
1 week ago
Lower Providence Twp, United States Mitchell Martin Full timeJob Title: Technical Support Specialist Overview: We are seeking a highly skilled Technical Support Specialist to join our team at Mitchell Martin. As a key member of our IT department, you will provide technical assistance and support to our employees, ensuring that they have the resources they need to succeed. Key Responsibilities:Provide prompt and...