IT Support Specialist

5 days ago


Antis Twp, United States Pittsburgh Glass Works Full time

Pittsburgh Glass Works is seeking a highly skilled IT Support Specialist to join their team. As a Sr. IT Support Analyst, you will be responsible for providing daily technical support to employees for a range of hardware and software-related systems.

The ideal candidate will have a 2-year degree in Computer Science, Engineering, or related discipline, and minimum 5 years technical support experience in a computer-related area.

**Responsibilities:**

  • Support and break/fix of all users and business IT equipment within an office environment and remote support.
  • Coordinate problem-solving or project activities with Corporate IT Infrastructure and Applications teams.
  • Ensure IT system and data security within the facility and proper storage and backup of local company data.

**Qualifications:**

  • A 2-year degree in Computer Science, Engineering, or related discipline.
  • Minimum of 5 years technical support experience in a computer-related area.
  • Strong verbal communication skills, including the ability to document operations procedures.
  • Strong customer service skills and the ability to handle internal users effectively.
  • Ability to work in an office and/or manufacturing environment with focus on safety and security.

Estimated salary: $60,000 - $80,000 per year based on location (US-NC-Elkin). We can recommend jobs specifically for you by clicking here.



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