Current jobs related to Customer Service Specialist - Murray - AdaptHealth LLC

  • Customer Service Specialist

    6 days ago

    Murray, United States AdaptHealth LLC Full time

    Job Type Full-time Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about making a profound impact on the quality of patients'...

  • Customer Service Specialist

    4 weeks ago

    Murray, United States Rad Power Bikes Full time

    Position Type: Full-time About Us: At Rad Power Bikes, we are committed to revolutionizing personal mobility through our innovative electric bikes. As the leading e-bike brand in North America, we are dedicated to making cycling accessible and enjoyable for everyone. Our rapid growth in both North America and Europe reflects our passion for creating...

  • Customer Service Representative

    2 weeks ago

    Murray, United States AdaptHealth Full time

    {"Job Title": "Customer Service Specialist", "Job Description": "Job SummaryWe are seeking a highly skilled Customer Service Specialist to join our team at AdaptHealth. In this role, you will be responsible for providing exceptional customer service to our patients and customers, ensuring their needs are met and exceeded.Key ResponsibilitiesDevelop and...

  • Customer Service Representative

    3 weeks ago

    Murray, United States AdaptHealth Full time

    Job SummaryAdaptHealth is seeking a highly skilled and compassionate Customer Service Specialist to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our patients and customers, ensuring their needs are met and exceeded.Key ResponsibilitiesCustomer Service: Respond to customer inquiries...

  • Customer Service Representative

    2 days ago

    Murray, United States AdaptHealth Full time

    Job Summary:We are seeking a highly skilled Customer Service Specialist to join our team at AdaptHealth. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring a positive experience.Key Responsibilities:Develop and maintain a working knowledge of current...

  • Customer Service Specialist

    2 months ago

    Murray, United States AdaptHealth Full time

    Job Duties: Develop and maintain working knowledge of current products and services offered by the company Answer all calls and emails in a timely manner, in adherence to their goals Document all call information according to standard operating procedures Answer questions about products and services, retail stores, general service line information and...

  • Medical Device Customer Service Specialist

    2 weeks ago

    Murray, Utah, United States Moog Full time

    {"title": "Medical Device Customer Service Representative", "description": "Job SummaryMoog Medical Devices Group is seeking a highly skilled Medical Device Customer Service Representative to join our team in Salt Lake City, Utah. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers,...

  • Customer Service Rep

    4 weeks ago

    Murray, United States TEKsystems Careers Full time

    *One of the top Healthcare Insurance Companies based out of Utah is interested in adding Premium Billing Specialist to their team in Murray, UT. The team is interested in talent with previous Financial and Healthcare customer service experience!* *Description:* • Responsible for providing superior customer service while independently completing Premium...

  • Physicians Answering Service Specialist

    5 days ago

    Murray, Utah, United States Intermountain Health Full time

    Job Description:The Physicians Answering Service Specialist plays a vital role in providing exceptional patient care and support. This position requires strong communication and critical thinking skills to effectively manage incoming calls and provide accurate information to patients.As a key member of the healthcare team, the Physicians Answering Service...

  • Overnight Guest Services Specialist

    4 weeks ago

    Murray, United States TownePlace Suites Murray Full time

    Join Our Esteemed TeamBecome a valued member of our exceptional team as an Overnight Guest Services Specialist at the TownePlace Suites by Marriott in Murray. This is a full-time position, with shifts scheduled from Thursday to Tuesday, covering the overnight hours of 11 PM to 7 AM.Commitment to SafetyAt Marriott and the Woodbury Group, we prioritize your...

  • Customer Service Representative

    2 weeks ago

    Murray, United States Planet Fitness Full time

    {"title": "Member Services Representative", "description": "Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members, prospective members, and...

  • Customer Service Representative

    4 days ago

    Murray, United States Planet Fitness Full time

    {"title": "Member Services Representative", "description": "Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members, prospective members, and...

  • Customer Service Representative

    3 weeks ago

    Murray, Kentucky, United States Mister B's Pizza & Wings Full time

    About Mister B's Pizza & WingsWe're a dynamic and customer-focused food service company seeking energetic and friendly individuals to join our team. As a Carry-out Worker, you will play a vital role in providing exceptional customer experiences and ensuring the smooth operation of our food service.Key ResponsibilitiesTake customer orders in person and over...

  • Customer Service Representative

    2 weeks ago

    Murray, Kentucky, United States Rotech Inc Full time

    About Rotech Healthcare Inc.Rotech Healthcare Inc. is a leading provider of medical equipment and services, dedicated to delivering high-quality products and exceptional customer care to patients across the country.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our Sleep Central Inbound Call Center...

  • Customer Care Associate

    4 weeks ago

    Murray, Kentucky, United States AdaptHealth, LLC Full time

    Position OverviewAs a Customer Service Specialist at AdaptHealth, LLC, you will play a crucial role in ensuring customer satisfaction and support. Your primary responsibilities will include:Product Knowledge: Develop and maintain a comprehensive understanding of the products and services provided by the company.Communication: Respond to all inquiries via...

  • Customer Service Representative

    2 weeks ago

    Murray, United States Lowe's Full time

    Job Summary:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Lowe's. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and safe store environment.Key Responsibilities:Customer...

  • Customer Loyalty Specialist

    3 weeks ago

    Murray, United States Inside Real Estate Full time

    Our Loyalty Specialists are our front line experts in handling our high-risk clients. They handle all cancellation requests and most of our downgrade requests from clients. The goal of our Loyalty Specialists is to listen to our client's issues with an empathetic ear and ultimately try to get them to move forward with a resolution that keeps them onboard....

  • Customer Service Representative

    2 weeks ago

    Murray, Kentucky, United States Chicken Salad Chick Full time

    **About Us**Chicken Salad Chick is a fast-casual restaurant chain that prides itself on serving high-quality chicken salads, homemade sides, and delicious sandwiches. We are committed to providing exceptional customer service and creating a welcoming atmosphere for our guests.**Job Summary**We are seeking a skilled and enthusiastic **Customer Service...

  • Customer Service Champion

    3 weeks ago

    Murray, United States Jobletics Pro Inc. Full time

    Job OverviewPosition Title: CashierEmployment Type: Part-time/Full-timePosition Summary:We are looking for enthusiastic individuals to join our team as Cashiers. Your role will be crucial in delivering outstanding customer service and ensuring accurate transaction processing. If you have a passion for customer interaction and excel in a dynamic environment,...

  • Customer Service Representative

    3 weeks ago

    Murray, United States Utah Del, Inc. Full time

    Job SummaryUtah Del, Inc. is seeking a highly motivated and customer-focused Team Member to join our restaurant team. As a Team Member, you will be responsible for delivering exceptional guest experiences, maintaining a clean and safe environment, and contributing to the overall success of our restaurant.Key ResponsibilitiesProvide excellent customer service...

Customer Service Specialist

4 months ago

Murray, United States AdaptHealth LLC Full time

Job Type

Full-time

Description

AdaptHealth Opportunity - Apply Today

At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about making a profound impact on the quality of patients' lives, please click to apply, we would love to hear from you.

Customer Service Specialist

Customer Service Specialists are responsible for learning and understanding the entire front-end process to ensure successful service for our patients. The Customer Service Specialists works in a fast-paced Pharmacy environment answering inbound calls and making outbound calls. Maybe responsible for obtaining, analyze, and verify the accuracy of information received from referrals, create orders, and or schedule the patient to receive equipment as ordered by their doctor. Customer Service Specialists should educate Patients of their financial responsibility when applicable.

Job Duties:

  • Develop and maintain working knowledge of current products and services offered by the company and Pharmacy products.
  • Answer all calls and emails in a timely manner, in adherence to their goals
  • Document all call information according to standard operating procedures
  • Answer questions about products and services, retail stores, general service line information and other information as necessary based on customer call needs
  • Process orders, route calls to appropriate resource, and follow up on customer calls where necessary
  • Review all required documentation to ensure accuracy
  • Accurately process, verify, and/or submit documentation and orders
  • Complete insurance verification to determine patient's eligibility
  • Must be able to navigate through multiple online EMR systems to obtain applicable documentation
  • Responsible for contacting patient when documentation received does not meet payer guidelines to provide updates and offer additional options to facilitate the referral process.
  • Meet quality assurance requirements and other key performance metrics
  • Facilitate resolution on customer complaints and problem solving
  • Pays attention to detail and has great organizational skills
  • Actively listens to patients and handle stressful situations with compassion and empathy
  • Flexible with the actual work and the hours of operation
Competency, Skills and Abilities:
  • Excellent customer service skills
  • Analytical and problem-solving skills with attention to detail
  • Decision Making
  • Excellent ability to communicate both verbally and in writing
  • Ability to prioritize and manage multiple tasks
  • Proficient computer skills and knowledge of Microsoft Office
  • Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction
  • General knowledge of Medicare, Medicaid, and Commercial health plan methodologies and documentation requirements preferred.
  • Work well independently and as part of a group
  • Ability to adapt and be flexible in a rapidly changing Pharmacy environment, be patient, accountable, proactive, take initiative and work effectively on a team
Requirements

Minimum Job Qualifications:
  • High School Diploma or equivalent
  • One (1) year work related experience in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry.
  • Exact job experience is considered any of the above tasks in a Medicare certified.

AdaptHealth is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual's race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.

Salary Description

$14- $15 per hour depending on experience