AI Engagement Director

5 days ago

Houston, Texas, United States C3, Inc. Full time

C3.ai, Inc. (NYSE:AI) is a leading Enterprise AI software provider for accelerating digital transformation. The proven C3 AI Platform provides comprehensive services to build enterprise-scale AI applications more efficiently and cost-effectively than alternative approaches. The C3 AI Platform supports the value chain in any industry with prebuilt, configurable, high-value AI applications for reliability, fraud detection, sensor network health, supply network optimization, energy management, anti-money laundering, and customer engagement. Learn more at:C3 AI

C3 AI is seeking an Engagement Director (Energy) to lead all aspects of the post sales C3 AI engagement model including application implementation, post deployment support, developing roadmaps to scale across use cases, change management and application adoption support (integrating apps to business processes), sales and product support, and overall customer success.

The Engagement Director (Energy) will be the primary point of contact for one or more of C3 AI's most strategic customers, leading joint C3 AI/Customer cross-functional teams through planning, design, implementation, scaling, and adoption.

The successful candidate is a skilled executive with deep experience managing customer success and deploying enterprise software with geographically distributed teams. They will be able to effectively define use cases and translate them into technical requirements, understand how to define and track value metrics, and successfully engage customers across both technical teams and executive stakeholders.

Responsibilities:

Qualified candidates have a minimum of 10 years of professional experience leading large customer accounts, preferably in enterprise software and professional services; domain expertise in the Energy sector (i.e., Oil & Gas, Petrochemicals, LNG, Renewable Energy, Power Generation and Utilities, Oilfield Services) is highly preferred; technical skills in application development, business development, and predictive analytics are highly valued.

The successful candidate will oversee all post sales Customer activities across the entire program of C3 AI initiatives including the following activities:

  • Partner with the C3 AI Product & Sales team to craft compelling, value driven use cases and translate them into requirements and specifications.
  • Grow the C3 AI footprint at the customer through identification of incremental use cases and additional staffing assistance.
  • Collaborate with customer teams to define scope, requirements, implementation timeline, and success metrics (incl. customer self-sufficiency on the platform) for individual use cases.
  • Run project governance activities (project plans, weekly status reviews, cross-functional meetings, executive status reviews).
  • Manage all implementation activities and supervise the dedicated C3 AI team members from Application Development, Data Integration, Data Science, Products, QA, and DevOps.
  • Dive into technical details and perform associated tasks to ensure successful delivery to our customers (e.g., application and data integration testing, deliver trainings, documentation, issue debugging and resolution).
  • Build a trusted advisor relationship with the customer - proactively track and address risks before they become issues to maintain high customer satisfaction (CSAT).
  • Recruit and attract top talent to grow the C3 AI services team.

Qualifications:

  • Minimum of 10 years' experience in management consulting, professional services, leadership roles in program management with enterprise SaaS or PaaS solutions
  • Self-starter and strong individual contributor, passionate about solving customer problems.
  • Excellent presentation, written, communication and interpersonal skills.
  • Experience in the Energy domain is preferred.
  • Successfully communicate and work with senior executive stakeholders.
  • Effectively work across customer and internal teams to problem solve, define scope, write technical requirements, develop and track success metrics, and deliver against a plan.
  • Demonstrated ability to navigate between the business and technical domains of a software implementation project, providing leadership in both.
  • Four-year bachelor's degree from an accredited college or university; degree in Engineering/Computer Science or Business Administration is a plus.

C3 AI provides excellent benefits and a competitive compensation package.

Candidates must be authorized to work in the United States without the need for current or future company sponsorship.

C3 AI is proud to be an Equal Opportunity and Affirmative Action Employer. We do not discriminate on the basis of any legally protected characteristics, including disabled and veteran status.

  • AI Engagement Director

    3 days ago

    Houston, Texas, United States C3, Inc. Full time

    C3 AI (NYSE: AI), is the Enterprise AI application software company. C3 AI delivers a family of fully integrated products including the C3 Agentic AI Platform, an end-to-end platform for developing, deploying, and operating enterprise AI applications, C3 AI applications, a portfolio of industry-specific SaaS enterprise AI applications that enable the digital...

  • AI Engagement Lead

    5 days ago

    Houston, Texas, United States C3, Inc. Full time

    C3, Inc. is a leading Enterprise AI software provider for accelerating digital transformation.The proven C3 AI Platform provides comprehensive services to build enterprise-scale AI applications more efficiently and cost-effectively than alternative approaches.As the Engagement Director (Energy), you will lead all aspects of the post sales C3 AI engagement...

  • AI Engagement Manager

    17 hours ago

    Houston, Texas, United States C3 Full time

    , Inc. (NYSE:AI) is a leading Enterprise AI software provider for accelerating digital transformation. The proven C3 AI Platform provides comprehensive services to build enterprise-scale AI applications more efficiently and cost-effectively than alternative approaches. The C3 AI Platform supports the value chain in any industry with prebuilt, configurable,...

  • AI Solution Manager

    4 weeks ago

    Houston, Texas, United States C3 AI Full time

    C3.ai, Inc. (NYSE:AI) is a leading Enterprise AI software provider for accelerating digital transformation. The proven C3 AI Platform provides comprehensive services to build enterprise-scale AI applications more efficiently and cost-effectively than alternative approaches. The C3 AI Platform supports the value chain in any industry with prebuilt,...

  • AI Solution Director

    5 hours ago

    Houston, Texas, United States C3 Full time

    , Inc. (NYSE:AI) is a leading Enterprise AI software provider for accelerating digital transformation. The proven C3 AI Platform provides comprehensive services to build enterprise-scale AI applications more efficiently and cost-effectively than alternative approaches. The C3 AI Platform supports the value chain in any industry with prebuilt, configurable,...

  • Pre-Sales AI Director

    16 hours ago

    Houston, Texas, United States C3 Full time

    , Inc. (NYSE:AI) is a leading Enterprise AI software provider for accelerating digital transformation. The proven C3 AI Platform provides comprehensive services to build enterprise-scale AI applications more efficiently and cost-effectively than alternative approaches. The C3 AI Platform supports the value chain in any industry with prebuilt, configurable,...

  • Engagement Director

    2 days ago

    Houston, Texas, United States United Orthodox Synagogues Full time

    United Orthodox Synagogues (UOS) seeks an experienced individual for the role of Engagement Director. Reporting to the Executive Director, this position is pivotal in shaping the overall member experience, from initial inquiry to full engagement, encompassing lifecycle events, sponsorships/fundraising, and community outreach. The Engagement Director manages...

  • Engagement Director

    4 days ago

    Houston, Texas, United States Jewishsac Full time

    United Orthodox Synagogues (UOS) seeks an experienced individual for the role of Engagement Director. Reporting to the Executive Director, this position is pivotal in shaping the overall member experience, from initial inquiry to full engagement, encompassing lifecycle events, sponsorships/fundraising, and community outreach. The Engagement Director manages...

  • Technical Director

    4 days ago

    Houston, Texas, United States Slalom Consulting Full time

    About The RoleThe Technical Director - AI and Machine Learning will lead our efforts in developing and deploying AI and machine learning solutions for our clients. This highly visible role requires a seasoned professional with a strong technical background and excellent leadership skills. You will be responsible for guiding the development of our AI and...

  • Associate Director, AI Governance

    1 day ago

    Houston, Texas, United States MD Anderson Center Full time

    The mission of The University of Texas M. D. Anderson Cancer Center is to eliminate cancer in Texas, the nation, and the world through outstanding programs that integrate patient care, research, prevention, and education. Fundamental to achieving this mission is our commitment to responsibly integrating artificial intelligence into our organization. Our goal...

  • Engagement Director Logistics

    5 days ago

    Houston, Texas, United States Hire Solutions Full time

    Job Description Job Description CANDIDATES CAN LIVE ANYWHERE IN THE USA. Please note this role has extensive travel and client-facing. Approximately 80% travel weekly.Our global supply chain and operations consulting firm client is seeking an Engagement Director, Logistics Oil and Gas. Our client is a trusted advisor to many chief executives and PE firms to...

  • Sales Director

    4 weeks ago

    Houston, Texas, United States PriceEasy AI Full time

    Join the Revolution: Sales Director - Houston, TXPriceEasy AI provides cutting-edge retail pricing and location intelligence solutions for convenience stores, fuel retailers, and EV stations. We're transforming the C-Store industry with innovative SaaS solutions trusted by over 20,000 retail locations. Learn more at PriceEasy.com.If you're an experienced...

  • Enterprise Sales Manager

    19 hours ago

    Houston, Texas, United States Shoreline AI Full time

    About the Job At Shoreline AI, our mission is to revolutionize the oil and gas industry with cutting-edge AI-driven insights to optimize asset performance, enhance operational efficiency, and drive sustainable energy production. Our AI/ML powered asset performance management solutions provide real-time intelligence to help upstream, midstream, and downstream...

  • Enterprise Solutions Director

    5 days ago

    Houston, Texas, United States C3, Inc. Full time

    C3, Inc. accelerates digital transformation by providing industry-leading AI software solutions.The company is seeking an Engagement Director (Energy) to lead the post-sales engagement model, encompassing application implementation, post-deployment support, roadmap development, change management, application adoption support, sales, and product support,...

  • Director of Community Engagement

    5 days ago

    Houston, Texas, United States The Shores at Clear Lake Full time

    Job DescriptionWe are seeking a highly motivated and experienced Life Enrichment Director/Activities Director to join our team at The Shores at Clear Lake. As a key member of our staff, you will be responsible for creating engaging activities and programs that promote the well-being and happiness of our residents.Key Responsibilities:Plan and implement...

  • Engagement Director

    1 week ago

    Houston, Texas, United States International SOS Full time

    International SOS is the world's leading medical and security services company with over 12,000 employees working in 1,000 locations in 90 countries. We were founded on the principle of putting our clients' employees first and this is still true today. Led by 5,200 medical professionals and 200 security specialists our teams work night and day to find...

  • Innovation Leader in AI Products

    4 weeks ago

    Houston, Texas, United States Élan Partners Full time

    We are seeking a highly experienced Product Director to join our team at Élan Partners. In this role, you will be responsible for driving the development and execution of innovative AI products. Your primary focus will be on defining and leading the strategic direction for network, analytics, and AI products, ensuring alignment with the company's overall...

  • Associate Director, Community Engagement

    1 day ago

    Houston, Texas, United States University of Houston-Downtown Full time

    Associate Director, Community Engagement & Service Learning-(STA015176)Associate Director, Community Engagement & Service LearningDepartment Name:D0084 Community Engagement Description This position may be eligible for Hybrid Work, working remotely for up to two days per week after the initial 90 days of employment. Salary Range: $65,866/year or...

  • Business Development Executive

    15 hours ago

    Houston, Texas, United States Shoreline AI Full time

    About Shoreline AIAt Shoreline AI, our mission is to revolutionize the oil and gas industry with cutting-edge AI-driven insights. Our goal is to optimize asset performance, enhance operational efficiency, and drive sustainable energy production.We offer real-time intelligence solutions that help upstream, midstream, and downstream operations reduce downtime,...

  • AI Solution Architect/Senior AI Solution Architect

    17 hours ago

    Houston, Texas, United States C3 Full time

    , Inc. (NYSE:AI) is a leading Enterprise AI software provider for accelerating digital transformation. The proven C3 AI Platform provides comprehensive services to build enterprise-scale AI applications more efficiently and cost-effectively than alternative approaches. The C3 AI Platform supports the value chain in any industry with prebuilt, configurable,...