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IT Network Analyst I

4 months ago

Corpus Christi, United States City of Corpus Christ Full time
Summary

We welcome and appreciate your interest in employment with the City of Corpus Christi. We are an equal opportunity employer; no information obtained during the recruitment or selection process is intended for any discriminatory purposes.

Pay

This position is a Non-Exempt position at pay grade 116.

Attendance

Non-rotating 40-hour work week, Monday - Friday, 8:00 am - 5:00 pm; must be available to work additional hours as needed.

Who May Apply?

All persons legally authorized to work in the United States

Overview

The IT Network Analyst I provides all network infrastructure support and application support where applicable as well as secondary support for organization's internal and external network, including network hardware maintenance, applicable network appliance and server installation and configuration, and network application software installation and support.

Responsibilities

• Works with network switches to connect computers, printers, and servers within the City's network

• Understands the different types of Ethernet switches and their capabilities, managed and unmanaged

• Works to create networks and configure basic to intermediate network ports

• Works on Layer 3 switching and assist in core switch configuration

• Works with network routers to connect networks and create Layer 3 links

• Works to link computers and networks to the Internet, on shared and private connections, through all medium and circuit types including Fiber, Ethernet, T1, ISDN, PRI, and others, configuring for optimal, redundant, and/or channeled paths

• Works in various environments using network tools and network software diagnostics and applications to configure, install, repair, or replace various network equipment including but no t limited to switches, routers, security appliances, servers, and voice gateways

• Works to support the LAN/WAN infrastructure

• Administrates the maintenance and support of the City network including network monitoring, system testing, and diagnostics

• Works with service desk, changes management, and others in a professional and efficient manger to complete the resolution of tasks and issues placed before them

• Duties include basic network implementation, project management, product research and recommendation, assisting in budget analysis, and team participation

• Duties may include administrative assistance of the City Internet, security appliance configuration, and call manager systems (IVR, PRIs)

• Works with basic network protocols to build and operate basic network configurations on core switches and routers

• Maintains safety and technical knowledge, skills, and adaptability by keeping required licenses and relevant certifications current

• Prioritizes tasks, assignments, and network projects to resolve network communication, data, and infrastructure issues

• Works alone or on a team performing support services alongside with IT Network Analyst and IT System Analysts as assigned

• Duties include documentation and reporting within the City help desk application; customer interface, communication, and follow up; and the timely resolution of tasks and issues as assigned

• May be asked to perform other duties as assigned

Qualifications

• Requires a High School Diploma/GED

• Minimum of two (2) years of experience

• A combination of education and pertinent experience may be considered above the High School level

• Certified Cisco Network Associate (CCNA) certification required within six (6) months of hire

• A valid driver's license is required; successful out-of-state candidates must be able to obtain a valid Texas driver's license within 90 days of hire

Other Information:

Benefits

The City offers an excellent benefit package that includes:

• Texas Municipal Retirement System - TMRS is a required retirement plan for all full-time employees. Each employee automatically contributes 7% of their total compensation. The City will match employee contributions 2 to 1 during retirement.

• Medical/dental/vision/life coverage for employees and their eligible dependents.

• Vacation - 88+ hours per year

• Personal leave - 40 hours per year

• Sick leave - 96 hours per year

• Voluntary 457b deferred compensation plan

• Ten (10) Holidays

• Flexible Spending Account

• City Employee Health & Wellness Clinic & City Employee Fitness Center

• Learning & Development Academy

• Tuition Reimbursement Programs

• Employee Recognition Programs

Basis of Rating

Application review and the City may also conduct additional skill assessment tests, in addition to the panel interview.

Closing Statement

• Selected applicants must be able to pass a background investigation and a pre-employment drug test.

• Any position that lists a minimum qualification for education level and/or license/certification will require the applicant to provide proof of documentation if selected for hire into the position with the City of Corpus Christi.

• In the event of an emergency, employees are required to work to provide for the safety and well-being of the public, including the delivery and restoration of vital services.