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Deposit Risk Analyst

3 months ago

Corpus Christi, United States AMERICAN BANK Full time
Job DescriptionJob Description

At American Bank, we’re focused on building personal and meaningful relationships with our clients, delighting them with our service, and providing a full range of forward-thinking products and solutions built around their specific goals.

We’re growing and we need talented, smart, and dedicated professionals to help us continue expanding. If you’re interested in forming lasting client relationships and working with the best bankers in the Lone Star State, let’s talk.

This position is primarily responsible for processing NSFs, return cash letter, ACH disputes and unposted items. Additional responsibilities include fraud mitigation and prevention by monitoring exception and deposited items using investigative methods to avoid potential bank and client loss and resolving and controlling risk for large item & dual signature required accounts. Must incorporate knowledge of financial crimes, cyber risk weaknesses, and potentially risky practices to communicate with clients and internal partners in a deadline driven department.

What you will do:

  • Ensure daily work is completed with the highest quality and timeliness with a focus on service.
  • NSF processing in conjunction with Relationship Manager (RM) decisions. Generates the Returns Cash Letter for End of Day Processing.
  • Respond to Reclamations in partnership with the Deposit Servicing Team
  • Responsible for processing ACH disputes for consumer & commercial clientele by analyzing regulatory return & reimbursement guidelines. Processes all requests to identify ACH Originator and proof of authorization submissions.
  • Process unposted transactions & exceptions for Demand Deposit, Savings, Retirement, Safe Deposit and Certificate channels.
  • Process Returned Deposit Items, Large Item Return Notifications, Pre-Note Verifications and Stop Payment suspects.
  • Respond to Reclamations in partnership with the Deposit Servicing Team
  • Review account activity to identify high risk and/or suspicious transactions using multiple platforms.
  • Assist clients that have incurred fraud, account closures and identity theft.
  • Monitor Incoming Stop Payments initiated via online banking.
  • Log client communication and activity related to incidents, activities referrals and notifications within accordance to service level agreements.
  • Research account activity to reduce exposure to risky entitlements which include mobile access, bill payment, external transfers & Zelle.
  • Data entry related to account signature card limitation notes, chargeback instructions for commercial clients and account alerts to core software.
  • Authenticate clients and their authority prior to changing, altering or releasing any account information.
  • Assist in the back-office system testing and upgrades.
  • Cross train on all Deposit Risk Team responsibilities to provide back-up when necessary.
  • Backs up Risk Review Analyst I position as needed.
  • Other duties and projects as assigned.

What we are looking for

  • Excellent service skills including attentiveness, information retention, sound decision making and critical thinking skills. Previous experience working with negotiable instruments.
  • Knowledge and comprehension of bank policies, regulations, and operations
  • Knowledge of bank back-office processes
  • Excellent oral, written skills required with the ability to effectively communicate with all levels of Bank management, Bank staff and clients.
  • Working knowledge of computers and the Bank's core processing system
  • 1 to 5 years’ experience in a financial institution preferred (grade 7).
  • 5+ years’ experience in a financial institution preferred (grade 8).
  • Skilled in independent & critical thinking to notice and predict opportunities, analyze problems, and develop solutions.
  • Demonstrates effective relationship-building skills.
  • High school graduate or equivalent
  • College level in related banking courses preferred.

What we offer:

American Bank offers competitive pay, comprehensive health coverage for you and your family, matching 401(k), paid maternity leave, tuition reimbursement, referral bonuses, paid holidays, generous paid time off, an exciting and unique culture, opportunities for career growth, and more

American Bank provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, genetics, sexual orientation, national origin, age disability, or status as a covered veteran in accordance with applicable federal, state and local laws.