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desktop support analyst

2 months ago

Trenton, United States Randstad Full time

desktop support analyst. trenton , new jersey posted 1 day ago job details summary $26 - $34 per hour temp to perm associate degree category computer and mathematical occupations reference1057178 job details job summary: Our enterprise client has a temp to perm, in the office daily, hands on Desktop Support Analyst position. The ideal candidate will have 3 to 5 to 7 years experience providing deskside support in and Office 365 Windows 10 and Windows 11 environment. Additional tools used for support and remote deployments include, SCCM, RDP and Remote Assistance. location: EWING, New Jersey job type: Contract salary: $26 - 34 per hour work hours: 8am to 5pm education: Associates responsibilities: RESPONSIBILITIES: Windows 10/Windows 11 support and deployment experience within an enterprise environment Office 365 Enterprise support Extensive knowledge and use of Excel and Access, including pivot tables, links to Access and Access database maintenance Extensive knowledge and use of SCCM queries and reporting Experienced desktop support and problem solving skills Experienced in project work; ability to follow a schedule on time Solid support experience with Office 365 enterprise environment Candidate will be responsible for imaging computers in lab environment as well as deployment responsibilities and troubleshooting with end users. Exceptional client facing experience, will be a liaison between the end users/business leads and business unit management and the deployment team. Hands-on experience with Windows 10 support Windows 11 deployment SCCM remote tools Experience with 3rd party migration/personalization tools (AppSense a plus) MS Office 2016/365 experience a plus Proficiency in MS Excel/Access a plus Active Directory/Group Policy Ivanti ticket tracking system Candidate must be able to work independently once trained and will have a check list to follow with the build document. Also will be responsible for updating internal Sharepoint site with migration information and imaging status. Active Directory/Group Policy experience Remote Support experience but this is a hands on in the office five days a week. qualifications: Experience level: Experienced Minimum 3 years of experience Education: Associates skills: Desktop Support Helpdesk OPERATIONS SUPPORTEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.