Help Desk Support II

5 months ago


Trenton, United States ApTask Full time
About Client:
The client is a technology managed services provider and product reseller.It provides Managed Workplace Services including IT solutions and hardware, integration and support services and has partnerships within the technology space such as HP, IBM, Cisco, Dell, Apple, Inc, Jamf Pro, AirWatch.
It delivers experience-enhancing solutions that power today's digital workplace, Connect people, technology, and the edge with a seamless experience and Delivering everything you need for real-time collaboration, connection, and support.

Rate Range: $20-$21/Hr

Job Description:
  • Overall 3+ years of related work experience, or degree, or technical training or equivalent combination of education and experience.
  • Working with the open cases report to try and get tickets resolved and back on track for closure.
  • Solid experience and understanding of IT services and product Enthusiastic about technology and willing to learn and stay on the cutting edge
  • Personable Relatable and responsible when interacting with ALL customers
  • Provide On-Site Deskside Support
  • A+ Client OEM Laptop/Desktop experience required
  • Consultative approach to solving issues
  • A+ Certification and Software/hardware breakfix


Non-benefitted (other than those mandated under state or federal law).Please note that this position does not include paid time off benefits. ApTask offers subsidized insurance coverage to our employees.

About ApTask:
ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Candidate Data Collection Disclaimer:
At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.

If you have any concerns or queries about your personal information, please feel free to contact our compliance team at businessexcellence@aptask.com .
  • Help Desk Analyst

    2 months ago


    Trenton, United States TEKsystems Full time

    Job DescriptionJob Description Duration12 month contractFull background check and finger printing requiredDescriptionParticipate in extended training program meeting assessment requirements throughout assignment.Work with all levels of mortgage servicing inquiries, including payments, escrow analysis, insurance, tax and default.Research and resolve...


  • Trenton, New Jersey, United States TEKsystems Full time

    Job Description:TEKsystems is seeking a skilled Help Desk Analyst to join their team. In this role, you will be responsible for providing exceptional customer service and technical support to end-users. Proactively resolve technical issues and escalate complex problems to senior engineers.Collaborate with cross-functional teams to implement effective...


  • Trenton, United States Global Pharma Tek Full time

    Job Title: Help Desk Location: Trenton,NJ(Onsite) Duration: 1 Year Short Description: ssist users to resolve hardware and software issues. Help to image hardware using SCCM and Provance and deploy. Need a resource that will deliver a high level of customer service and professional interaction to internal customers, mgt. and admin. Description: ssists end...

  • Help Desk Manager 3

    6 months ago


    Trenton, United States Hudson Data Full time

    Job Title: Help Desk Manager 3 Location: Trenton, NJ (Onsite) Duration: Long Term Job Description: Client IT needs to distribute End of Life (EOL) equipment that was delayed due to the Covid pandemic. Laptops & peripherals must be deployed to align with EOL policies. We require two additional staff members for inventory management and distribution. ...


  • Trenton, New Jersey, United States Infojini Full time

    Job OverviewWe are seeking a skilled Technical Support Specialist to join our team at Infojini Consulting.Key ResponsibilitiesMaintain a thorough understanding of the day-to-day operating environment, available tools, and applications.Stay up-to-date with Help Desk and IT Operations procedures.Log all incoming problems and requests and actions taken to...


  • Trenton, United States DMG MORI USA, INC Full time

    Job DescriptionJob DescriptionTitle: Applications Engineer IIReports to: Applications Manager Location: DMG MORI TCHours: Monday through Friday, 8:00am to 5:00pmClassification: Non ExemptTravel: 85%Employment is conditioned on DMG MORI's ability to obtain and maintain any necessary export licensing.Provide technical support in person or over the phone...


  • Trenton, New Jersey, United States CAI Full time

    About the RoleAs an A/V Support Technician at CAI, you will play a critical role in ensuring the smooth execution of live and recorded sessions. You will be responsible for preparing, operating, and supporting audio/video IT equipment, collaborating with presenters and other team members to achieve desired outcomes, and troubleshooting technical issues...

  • Surgical Tech II

    2 months ago


    Trenton, United States Corewell Health Full time

    Corewell Health is offering up to $10,000 as a sign on bonus for this opportunity!About Trenton Hospital This Magnet®-designated facility provides comprehensive medical and surgical care for its patients and is one of four recipients of the Truven Health Advantage Award in the category of Health and Clinical Outcomes. It is home to nine university...

  • Surgical Tech II

    1 month ago


    Trenton, United States Corewell Health Full time

    Corewell Health is offering up to $10,000 as a sign on bonus for this opportunity!About Trenton Hospital This Magnet®-designated facility provides comprehensive medical and surgical care for its patients and is one of four recipients of the Truven Health Advantage Award in the category of Health and Clinical Outcomes. It is home to nine university...


  • Trenton, United States HealthEdge Full time

    Overview Position Overview: The Associate Production Support plays a vital role in the overall delivery process. Our ideal candidate will be responsible for triaging and resolving Customer reported issues on a timely manner to ensure customer satisfaction. GuidingCare® is a complete platform for patient-centered care, offering health plans and provider...


  • Trenton, United States Cox Automotive Full time

    Job DescriptionAt Manheim (a Cox Automotive company), we're hiring an Estimator II. Think you've got what it takes? Apply today! Benefits You might be asking "what's in it for me?" Great question. Here's a taste of the benefits we offer: Once you're on board, earn referral bonuses (the amount varies based on job type). You'll earn at least $1K for each...


  • Trenton, United States Cox Automotive Full time

    Job DescriptionAt Manheim (a Cox Automotive company), we're hiring an Estimator II. Think you've got what it takes? Apply today! Benefits You might be asking "what's in it for me?" Great question. Here's a taste of the benefits we offer: Once you're on board, earn referral bonuses (the amount varies based on job type). You'll earn at least $1K for each...


  • Trenton, United States Actalent Full time

    Job Title: Distribution Design Engineer II Job Description This role is responsible for planning, engineering, and designing electric and gas distribution systems. The position requires determining the need, size, location, and timing of power delivery infrastructure development to balance economic, environmental, social, and regulatory constraints and...

  • Helpdesk Coordinator

    1 month ago


    Trenton, United States New York Technology Partners Full time

    Role: Helpdesk CoordinatorDuration: Long Term ContractLocation: Trenton, NJ 08625 – HybridJob DescriptionThe ideal Helpdesk The selected candidate will be responsible for assisting the customers with Court application issues to determine the root cause of a problem and perform the necessary functions to resolve the problem. Excellent communication skills...


  • Trenton, United States Centene Corporation Full time

    You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.+ Must reside in NJ+ May apply working knowledge of assigned health...


  • Trenton, United States Centene Corporation Full time

    You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, youll have access to competitive benefits including a fresh perspective on workplace flexibility. + Must reside in NJ + May apply working knowledge of assigned health...


  • Trenton, United States Cox Automotive Full time

    Job DescriptionAt Manheim (a Cox Automotive company), we're hiring an Estimator II. Think you've got what it takes? Apply today! Benefits You might be asking "what's in it for me?" Great question. Here's a taste of the benefits we offer: Once you're on board, earn referral bonuses (the amount varies based on job type). You'll earn at least $1K for each...


  • Trenton, MI, United States Corewell Health Full time

    Corewell Health is offering up to $10,000 as a sign on bonus for this opportunity! About Trenton Hospital This Magnet®-designated facility provides comprehensive medical and surgical care for its patients and is one of four recipients of the Truven Health Advantage Award in the category of Health and Clinical Outcomes. It is home to nine university...

  • Assembler - 1st Shift

    4 weeks ago


    Trenton, United States Generac Power Systems Full time

    We are Generac, a leading energy technology company committed to powering a smarter world. Over the 60 plus years of Generac’s history, we’ve been dedicated to energy innovation. From creating the home standby generator market category, to our current evolution into an energy technology solutions company, we continue to push new boundaries. Tuesday -...


  • Trenton, United States Pinnacle Treatment Centers Full time

    Peer Support Specialist We offer competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth. Pinnacle Treatment Centers is a growing leader in addiction treatment services. We provide care across the nation, touching the lives of over more than , patients daily. Our mission is to remove all barriers to...