We have other current jobs related to this field that you can find below
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Contact Center Specialist I
1 month ago
Erie, United States Northwest Bank Full timeDescription Our Contact Center Specialists are responsible for providing quality and efficient customer service to clients, utilizing multiple customer databases, and providing technical assistance as required. Contact Center Specialists works to achieve monthly call quality performance while educating clients on products and services. Northwest Bank's...
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Contact Center Specialist
1 month ago
Erie, United States Northwest Bank Full timeDescription Thank you for your interest in employment at Northwest Bank! Submitting an application to this Talent Community allows your profile and resume to be reviewed by a Northwest Bank recruiter when a role becomes available at this Contact Center location. Applications will be accepted regardless of whether or not a current vacancy exists. Applicants...
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Contact Center Specialist
3 days ago
Erie, United States Northwest Bank Full timeDescription Thank you for your interest in employment at Northwest Bank! Submitting an application to this Talent Community allows your profile and resume to be reviewed by a Northwest Bank recruiter when a role becomes available at this Contact Center location. Applications will be accepted regardless of whether or not a current vacancy exists. Applicants...
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Contact Center Specialist
2 days ago
Erie, United States Northwest LLC Full timeThank you for your interest in employment at Northwest Bank! Submitting an application to this Talent Community allows your profile and resume to be reviewed by a Northwest Bank recruiter when a role becomes available at this Contact Center location. Applications will be accepted regardless of whether or not a current vacancy exists. Applicants should also...
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Contact Center Specialist
1 month ago
Erie, United States Northwest LLC Full timeThank you for your interest in employment at Northwest Bank! Submitting an application to this Talent Community allows your profile and resume to be reviewed by a Northwest Bank recruiter when a role becomes available at this Contact Center location. Applications will be accepted regardless of whether or not a current vacancy exists. Applicants should also...
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Case Management Specialist I
6 days ago
Erie, Pennsylvania, United States UPMC - Pittsburgh Medical Center Full timeJob OverviewAre you passionate about supporting individuals and families within the community? Do you possess a background in human services, mental health, or education? If so, we invite you to explore the opportunity to become a part of our Service Coordination team at UPMC - Pittsburgh Medical Center.The Case Management Specialist I will deliver...
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Case Management Specialist I
6 days ago
Erie, Pennsylvania, United States UPMC - Pittsburgh Medical Center Full timeJob OverviewAre you passionate about supporting individuals and families within the community? Do you possess a background in human services, mental health, or education? If so, we encourage you to consider a role in our Service Coordination team at UPMC - Pittsburgh Medical Center.The Case Management Specialist I will deliver comprehensive case management...
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Case Management Specialist I
19 hours ago
Erie, Pennsylvania, United States UPMC - Pittsburgh Medical Center Full timeJob OverviewAre you passionate about supporting individuals and families within the community? Do you possess a background in human services, mental health, or education? If so, consider the opportunity to become a part of the Service Coordination team at UPMC - Pittsburgh Medical Center.The Case Management Specialist I will deliver comprehensive case...
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Case Management Specialist I
23 hours ago
Erie, Pennsylvania, United States UPMC - Pittsburgh Medical Center Full timePosition OverviewAre you passionate about supporting individuals and families within the community? Do you possess a background in human services, mental health, or education? If so, we invite you to consider the role of Service Coordinator I at UPMC - Pittsburgh Medical Center.The Service Coordinator I will deliver comprehensive case management services,...
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Case Management Specialist I
6 days ago
Erie, Pennsylvania, United States UPMC - Pittsburgh Medical Center Full timePosition OverviewAre you passionate about supporting individuals and families within the community? Do you possess a background in human services, mental health, or education? If so, we encourage you to consider the role of Service Coordinator I at UPMC Safe Harbor.The Service Coordinator I is responsible for delivering comprehensive case management...
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Behavioral Health Therapist I
1 week ago
Erie, United States UPMC - Pittsburgh Medical Center Full timeJob DescriptionUPMC Western Behavioral Health at Safe Harbor improves access to mental health resources for people in Erie County. We offer a range of services for adults and children with mental health needs, including: · One-on-one, couples, family, and group therapy. · Addiction medicine for those with substance use...
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Behavioral Health Therapist I
3 months ago
Erie, United States UPMC - Pittsburgh Medical Center Full timeJob DescriptionUPMC Western Behavioral Health at Safe Harbor improves access to mental health resources for people in Erie County. We offer a range of services for adults and children with mental health needs, including:· One-on-one, couples, family, and group therapy.· Addiction medicine for those with substance use...
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Transportation Specialist
1 day ago
Erie, Pennsylvania, United States Gateway Rehabilitation Center Full timePosition OverviewThe Gateway Rehabilitation Center is seeking a dedicated Transportation Specialist to manage and fulfill transportation requests efficiently. This role involves receiving guidance and direction regularly.Key ResponsibilitiesExecute daily transportation tasks as requested by staff or clients, which may include errands such as banking and...
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Service Coordinator I
2 weeks ago
Erie, United States UPMC - Pittsburgh Medical Center Full timeJob DescriptionDo you have a desire to advocate for individuals and their families of the Erie County Community? Are you an individual with a human service field, mental health, or educational background? If so, we warmly invite you to apply to join our Service Coordination team at UPMC Safe Harbor! The Service Coordinator I will provide case management...
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Document Processing Specialist I
5 days ago
Erie, United States Erie Insurance Group Full timeUnder close supervision, Transcribes correspondence and recorded statements. The hiring manager will also consider candidates for a Document Processing Specialist II. Level of position offered will be based upon the depth and breadth of selected cand Processing Specialist, Processing, Specialist, Engineer, Insurance
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Erie, United States Erie Family Center Full timeJob DescriptionJob DescriptionSalary: 37,000.00JOB DESCRIPTIONPosition: Parents as Teachers–Parent Educator/Parent Child Interaction (PCI) Specialist Reports to: Parents as Teachers SupervisorSchedule: Full-time (35 hours a week) ...
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Service Coordinator I
4 weeks ago
Erie, United States UPMC - Pittsburgh Medical Center Full timeJob DescriptionDo you have a desire to advocate for individuals and their families of the Erie County Community? Are you an individual with a human service field, mental health, or educational background? If so, we warmly invite you to apply to join our Service Coordination team at UPMC Safe Harbor! The Service Coordinator I will provide case management...
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Service Coordinator I
1 month ago
Erie, United States Service Coordination Unlimited Inc Full timeJob DescriptionJob DescriptionSalary: $21.00-$24.00***This position requires travel in Erie county and surrounding areas.*****Sign On Bonus available** Join Our Team as a Service Coordinator I!Are you passionate about making a difference in people’s lives? Do you have a knack for coordinating services and ensuring positive outcomes? If so, we have the...
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Specimen Collection Specialist
2 days ago
Erie, Pennsylvania, United States UPMC - Pittsburgh Medical Center Full timeJob OverviewJoin UPMC Hamot as a Specimen Collection Specialist and become an integral part of our dedicated team. We offer various shifts to accommodate your schedule and provide a fulfilling career in the healthcare sector.Key Responsibilities:Oversee the delivery of specimens via pneumatic tubes and couriers, ensuring prompt processing and addressing any...
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Fitness Center Staff
6 days ago
Erie, United States YMCA of Greater Erie Full time $10 - $12Job DescriptionJob DescriptionThe YMCA of Greater Erie is looking to hire a part-time staff member for our Fitness Center for our Glenwood Location. Are you experienced with fitness equipment and techniques? Do you love working with people and watching them achieve their health goals? If so, please read on!This position pays $10.98-$12.00/hour. Some of the...
Contact Center Specialist I
2 months ago
UPMC Hamot Physician Network Outpatient Coordination Center is seeking a dedicated individual to join our team as a Contact Center Specialist In this role, you'll be at the forefront of our Contact Center Revenue Cycle activities, serving as the primary point of contact for patients. As an advocate for our patients, you'll provide guidance, education, and support on various aspects of their healthcare journey, including scheduling and special projects that support the physician network. A perk of this role is a convenient location as well as parking If you're passionate about providing exceptional patient care and ensuring their satisfaction throughout their healthcare journey, apply now to join our team as a Contact Center Specialist with Physician Network Admin. The Contact Center Specialist will provide support for the Contact Center Revenue Cycle activities by serving as the first line of contact for the patient. The Contact Center Specialist acts as an advocate for patients by providing guidance, interpretation and education on scheduling, registration, billing, claim status, and various customer related inquires. Responsible for efficient and courteous resolution to verbal and written inquiries to ensure customer satisfaction while maintaining call servicing and quality standards. Typically, functions under the direction of the Supervisor/Manager. Responsibilities: Review, verify and enter the patient's demographic and insurance information to ensure data integrity. Answer multi-line telephone system and schedule appointments, contact or page physicians according to department questionnaires, protocols and templates. Understand UPMC 72-hour appointment requirement and work to ensure guidelines are met while still placing the patient with the right sub-specialist whenever possible to avoid return visit to see the correct sub-specialist. Complete follow-up on unpaid account balances. Contact guarantors, third party payors, and/or other outside agencies for payment of balances due. Identify and take action towards resolution of problematic accounts through potential refunds, adjustments, payment transfers, etc. to bring balance to zero. Adhere to Fair Debt Collection Practices Guidelines and understands the laws and regulations applicable to job functions. Contact patients to discuss their post-discharge appointment requirements; follow up and coordinate all appointments for the patient. Demonstrate the ability to understand the reason for a consumer referral call. Use decision making ability to appropriately refer a physician, class or program to meet the consumer's needs. Establish reasonable payment plans according to department policies; set up payment arrangement in system and monitors payments for consistency and timeliness. Counsel patients on various local, state and federal agencies, which may be available to assist with funding of health care. Identify, review, and research credit balance accounts, potential refunds, adjustments, payment transfers, etc., to bring the account balance to zero. Document all actions taken on a patient account. Review on-line account history and EOB's to ensure all payers have been billed and to validate the accuracy of payments and adjustments posted. Research, resolve and respond to email, web and telephone billing inquiries from patients and insurance carriers in accordance with departmental protocols. Demonstrate the ability to understand the reason/needs for the patient or clinicians call and apply the decision making ability to page or contact the appropriate physician to meet the patient's needs. Review and take action on accounts on aged trial balance reports or in assigned work queue meeting specified dollar and age criteria to ensure lowest number of days possible on accounts receivable. Assign accounts deemed un-collectible to external collection agencies on a monthly basis. High school graduate or equivalent. 2 years customer service experience or call center experience required OR 1 year health insurance call center and claims adjustments experience required. Detail Oriented. Advanced knowledge of health insurance, third party payor billing requirements, medical terminology and reimbursement practices preferred. Must be able to maintain confidential information. Excellent organizational, interpersonal and communication skills. Competent in MS Office/PC skills. Must be able to make appropriate decisions based on the circumstances as well as established protocols. Must have strong interpersonal, organizational, and communication skills and be able to remain professional and courteous when dealing with sensitive issues and stressful circumstances. Licensure, Certifications, and Clearances: Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran
