Client Benefits Specialist

3 days ago

Concord, United States Riverbend Community Mental Health Full time
Client Benefits Specialist - Community Support Program

Riverbend Community Mental Health, Inc., one of the largest providers of community-based behavioral health services in New Hampshire, is seeking a Client Benefits Specialist to work in our adult outpatient Community Support Program.

As a Client Benefits Specialist, you will work closely with the clients of the Community Support Program to manage a variety of Medicaid and other benefits-related functions. The Benefits Specialist will work with clients, administrative support staff and clinical staff, as well as the staff at DHHS and other agencies to ensure that clients obtain and maintain benefits for which they qualify.

Responsibilities:
  • Assist clients with the initial Medicaid benefit application process and other required forms
  • Provide community-based support in obtaining verifications
  • Attend face-to-face interviews at the Division of Family Assistance Office in Concord
  • Provide clinical, functional support services to clients
  • Manage the appeal process for denials and attend appointments and hearings as necessary
  • Support clients on their redeterminations if necessary
Requirements:
  • Bachelor's degree in Psychology, Social Work, Education, Rehabilitation, or Human Services required.
  • Valid driver's license, personal vehicle, and auto insurance or access to a reasonable alternative is required.
  • Experience working in behavioral health services, or experience working with State, Federal or local welfare, disability, or other entitlement programs is preferred.
About Riverbend

Riverbend Community Mental Health is a private, nonprofit organization providing specialized behavioral health services. Core services include 24/7 emergency mobile crisis services; counseling services for children, adults, and families; addiction recovery; community support, vocational services, and residential programs for adults and seniors. Evidence-based models of treatment guide all our work, and we strongly believe in the power of self-directed growth and recovery. Consider joining our vibrant staff community today Let us showcase your talents in a place where you can truly see the value, purpose, and power that your work holds.

About working at Riverbend

This is a full-time position with a competitive salary and an outstanding benefits package including:
  • Medical, vision, dental, life, and disability insurance
  • 403(b) with company match
  • Tax-free flexible spending accounts for daycare or medical expenses
  • Clinical supervision and CE training to support licensure
  • 4 weeks of earned time in first year, higher accrual after year 1
  • 8 holidays per year
  • Business casual attire
  • Tuition discounts with participating area schools
  • Tuition reimbursement program


You'll be joining a team of focused, hard-working, creative people who are passionate about delivering high-quality behavioral health services, developing innovative responses to meet critical needs, and doing work that is both challenging and rewarding. Riverbend is an equal-opportunity employer and is committed to building a safe, inclusive working environment for people of all backgrounds.

About Concord New Hampshire

Concord New Hampshire is ranked one of the nation's top micropolitan (population under 50,000) communities, year after year. Our excellent schools and colleges produce a well-educated workforce, and we are proud to be home to one of the finest healthcare networks north of Boston (about 1.5 hours south). In addition to our vibrant downtown, the business community, and wealth of cultural offerings, the Concord area is the perfect place to raise a family, grow a business, or explore New England's rich history, culture, and natural wonders.

To learn more about Concord and surrounding communities in Merrimack County, see the Guidebook to Greater Concord.

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