Social Services Assistant

11 hours ago

Albuquerque, United States Heading Home Full time

Job Title: Social Services Assistant (SSA) I

Reports to: Program Manager

Status: Non-exempt

Salary: Dependent on Qualifications

Position Summary:

The Social Services Assistant I coordinates social service activities; directly assisting and supporting Heading Home shelter residents with their day-to-day needs.

Essential Duties & Responsibilities:

  • Supports the shelter team in the coordination of shelter services.
  • Assists in and coordinates transportation if needed.
  • Assists in directing new residents to their assigned spaces.
  • Provides shelter residents with an orientation of the shelter facility.
  • Maintains good rapport with residents to facilitate a safe and comfortable environment.
  • Maintains accurate resident counts and files documentation.
  • Communicates directly with supervisor, security personnel and other staff.
  • Performs once-a-day daily check-ins with residents.
  • Monitors all spaces and conducts daily room and bed checks.
  • Arranges room or dorm cleaning between clients and staff.
  • Arranges linen exchange between clients and staff.
  • Liaison for food delivery.
  • Enforces resident policies and procedures.
  • All other duties as assigned.
Qualifications:

To perform this job successfully, an individual must have excellent communication and interpersonal skills, must be able to think strategically and act quickly. Must possess the ability to work well with others across a broad spectrum of situations. Prior experience in working with individuals experiencing homelessness and mental illness is preferred.

The requirements listed are representative of the knowledge, skill and ability required.
  • Minimum High School Diploma or GED.
  • Practical experience working with people in customer service, or a related field is required.
  • Minimum one (1) year experience working with the unhoused population is preferred.
  • Ability to communicate effectively orally and in writing in English.
  • De-escalation, trauma informed care, or similar training is highly desired.
  • Must be able to maintain composure under difficult situations.
  • Strong attention to detail.
  • Strong organizational and multi-tasking ability.
  • Ability to meet deadlines and prioritize competing demands.
  • Data entry and file management experience.
  • Knowledge of Microsoft Word, Excel, Power Point, and Outlook.
  • Maintain a clean and organized workspace.
  • Reliable and a team player.
Other Requirements:
  • Valid Driver's License and reliable transportation.
  • Ability to navigate stairs, ladders, ramps and uneven terrain.
  • Must become CPR/First Aid trained within 90 days of hire.
The responsibility of all Heading Home employees includes the following:
  • Always represent and promote Heading Home in a positive and professional manner.
  • Maintain good attendance and punctuality.
  • Attend all staff and agency meetings as required.
  • Maintain professional boundaries with clients and staff.
  • Read, understand and comply with the policies set forth in the Heading Home Employee Handbook.


This job description does not constitute an employment agreement between the employer and employee. This document is subject to change by the employer as the needs of the employer and requirements of the job change.

Swing Shift 4:00 PM - 12:00 AM
Overnight Shift: 12:00 AM - 8:00 AM

  • Medical Social Services Professional

    3 weeks ago

    Albuquerque, New Mexico, United States Presbyterian Healthcare Services Full time

    Job SummaryWe are seeking an experienced Medical Social Services Professional to join our team at Presbyterian Healthcare Services. As a Medical Social Services Professional, you will work closely with patients and families to provide psychosocial support and develop discharge plans of care.Key Responsibilities* Provide psychosocial support to patients and...

  • Social Services Assistant

    3 days ago

    Albuquerque, United States Heading Home Full time

    Job Title: Social Services Assistant (SSA) I Reports to: Program Manager Status: Non-exempt Salary: Dependent on Qualifications Position Summary: The Social Services Assistant I coordinates social service activities; directly assisting and supporting Heading Home shelter residents with their day-to-day needs. Essential Duties & Responsibilities: Supports...

  • Social Services Assistant

    17 hours ago

    Albuquerque, United States Heading Home Full time

    Job DescriptionJob DescriptionJob Title: Social Services Assistant (SSA) IReports to: Program ManagerStatus: Non-exemptSalary: Dependent on QualificationsPosition Summary:The Social Services Assistant I coordinates social service activities; directly assisting and supporting Heading Home shelter residents with their day-to-day needs. Essential Duties &...

  • Social Services Assistant

    1 month ago

    Albuquerque, United States Heading Home Full time

    Job DescriptionJob DescriptionJob Title: Social Services Assistant (SSA) IReports to: Program ManagerStatus: Non-exemptSalary: Dependent on QualificationsPosition Summary:The Social Services Assistant I coordinates social service activities; directly assisting and supporting Heading Home shelter residents with their day-to-day needs. Essential Duties &...

  • Social Services Coordinator

    3 weeks ago

    Albuquerque, New Mexico, United States Heading Home Full time

    Job OverviewThe Social Services Assistant coordinates social service activities; directly assisting and supporting Heading Home shelter residents with their day-to-day needs. The role requires excellent communication and interpersonal skills, as well as the ability to work well with others across a broad spectrum of situations.ResponsibilitiesSupports the...

  • Social Services Assistant II

    3 days ago

    Albuquerque, United States Heading Home Full time

    Job Title: Social Services Assistant (SSA) II Reports to: Program Manager Status: Non-exempt Salary: Dependent on Qualifications Position Summary: The Social Services Assistant II coordinates social service activities; directly assisting and supporting Heading Home shelter residents with their day-to-day needs. Provides overall support to new SSA's....

  • Social Services Assistant II

    19 hours ago

    Albuquerque, United States Heading Home Full time

    Job DescriptionJob DescriptionJob Title: Social Services Assistant (SSA) IIReports to: Program ManagerStatus: Non-exemptSalary: Dependent on QualificationsPosition Summary:The Social Services Assistant II coordinates social service activities; directly assisting and supporting Heading Home shelter residents with their day-to-day needs. Provides overall...

  • Client Service Manager

    1 week ago

    Albuquerque, New Mexico, United States Siarza Social Digital Full time

    Job SummarySiarza Social Digital is a leading marketing agency dedicated to delivering exceptional results for our clients. We are currently seeking a skilled Client Service Manager to join our team. This role involves managing a portfolio of clients, attending client meetings, and ensuring the successful execution of strategies and deliverables.The ideal...

  • Social Service Coordinator

    1 week ago

    Albuquerque, New Mexico, United States Albuquerque Health Care for the Homeless Full time

    About the PositionThis is a dynamic opportunity to make a difference in the lives of vulnerable populations. As a Community Health Worker at AHCH, you will work collaboratively with interdisciplinary care teams to provide holistic support and advocacy services.">RequirementsExperience in social services, behavioral health, or healthcare setting.Current NM...

  • Substance Abuse Technician

    3 weeks ago

    Albuquerque, United States Bernalillo County, NM Full time

    Job Posting Title: Substance Abuse Technician (Social Services Technician) Department: Office of Criminal and Behavioral Health Initiatives Location: 105 TEXAS ST SE Pay: $18.15 - $25.73 Employees at Bernalillo County enjoy the ability to team up with each other to build a high quality of life for our county residents, communities, and businesses. In...

  • Home Health Social Services Professional

    3 weeks ago

    Albuquerque, New Mexico, United States Jet Health Full time

    About the CompanyJet Health is a leading provider of home health services in Albuquerque, New Mexico. We are dedicated to delivering exceptional, compassionate healthcare in the home to thousands of patients and families every day.Job DescriptionAs a Home Health Social Services Professional, you will be responsible for conducting comprehensive psychosocial...

  • Substance Abuse Technician

    3 weeks ago

    Albuquerque, United States Bernalillo County Full time

    Job Posting Title:Substance Abuse Technician (Social Services Technician)Department:Office of Criminal and Behavioral Health InitiativesLocation:105 TEXAS ST SEPay:$18.15 - $25.73Employees at Bernalillo County enjoy the ability to team up with each other to build a high quality of life for our county residents, communities, and businesses. In addition to...

  • Substance Abuse Technician

    4 weeks ago

    Albuquerque, United States Bernalillo County Full time

    Job Posting Title:Substance Abuse Technician (Social Services Technician)Department:Location:415 SILVER AVE SWPay:$18.15 - $25.73Employees at Bernalillo County enjoy the ability to team up with each other to build a high quality of life for our county residents, communities, and businesses. In addition to being an organization with a strong focus on...

  • Substance Abuse Technician

    1 month ago

    Albuquerque, United States Bernalillo County Full time

    Job Posting Title:Substance Abuse Technician (Social Services Technician)Department:Location:415 SILVER AVE SWPay:$18.15 - $25.73Employees at Bernalillo County enjoy the ability to team up with each other to build a high quality of life for our county residents, communities, and businesses. In addition to being an organization with a strong focus on...

  • Licensed Medical Social Services Coordinator

    2 weeks ago

    Albuquerque, New Mexico, United States Jet Health Full time

    Job SummaryWe are seeking a Licensed Clinical Social Worker to provide high-quality psychosocial care services to patients in their homes in Albuquerque, NM and surrounding areas.Compensation InformationThe estimated annual salary for this position is $75,000 - $100,000, depending on experience.Main ResponsibilitiesCommunity Resource Knowledge: Utilize...

  • Social Media Specialist

    19 hours ago

    Albuquerque, United States Kirtland Federal Credit Union Full time

    Job DescriptionJob DescriptionWorking at Kirtland CU is more than a job-it's a career, and one in the financial world! We pride ourselves on helping our employees learn, grow, and advance in any direction they choose. We offer a highly competitive salary, great benefits package and an energetic, vibrant work environment.We are currently seeking a Social...

  • Social Media Specialist

    7 days ago

    Albuquerque, United States Kirtland Federal Credit Union Full time

    Job DescriptionJob DescriptionWorking at Kirtland Credit Union is more than a job-it's a career, and one in the financial world! We pride ourselves on helping our employees learn, grow, and advance in any direction they choose. We offer a highly competitive salary, great benefits package and an energetic, vibrant work environment. Visit our careers page...

  • Social Media Specialist

    7 days ago

    Albuquerque, United States Kirtland Federal Credit Union Full time

    Job DescriptionJob DescriptionWorking at Kirtland Credit Union is more than a job-it's a career, and one in the financial world! We pride ourselves on helping our employees learn, grow, and advance in any direction they choose. We offer a highly competitive salary, great benefits package and an energetic, vibrant work environment. Visit our careers page...

  • Social Worker

    1 week ago

    Albuquerque, United States University of New Mexico - Hospitals Full time

    Receive 17% weekday nights, 26% weekend nights, or 15% weekend day shift differentials!Department: ASAP O/P - Counseling SvcsFTE: 1.00Full TimeShift: DaysNow hiring for provisional, Non Clinical and Clinical license!#1253 GRADUATE COUNSELOR SOCIAL WKRPay Rate: $22.49 - $33.74LICENSES/CERTIFICATIONS:Provisional license in Counseling or Social Work#158...

  • Outpatient Rehabilitation Assistant

    3 weeks ago

    Albuquerque, New Mexico, United States Presbyterian Healthcare Services Full time

    Physical Rehabilitation AssistantWe are seeking a skilled Physical Rehabilitation Assistant to join our team at Presbyterian Healthcare Services.About the Role:This is a part-time opportunity requiring 0.45 to 0.89 FTE commitment.The successful candidate will work under the supervision of a Physical Therapist to provide therapeutic interventions for patients...