Social Services Coordinator
2 weeks ago
Job Overview
The Social Services Assistant coordinates social service activities; directly assisting and supporting Heading Home shelter residents with their day-to-day needs. The role requires excellent communication and interpersonal skills, as well as the ability to work well with others across a broad spectrum of situations.
Responsibilities
- Supports the shelter team in the coordination of shelter services.
- Assists in directing new residents to their assigned spaces.
- Provides shelter residents with an orientation of the shelter facility.
- Maintains good rapport with residents to facilitate a safe and comfortable environment.
- Performs once-a-day daily check-ins with residents.
- Monitors all spaces and conducts daily room and bed checks.
- Liaison for food delivery.
- Enforces resident policies and procedures.
- All other duties as assigned.
Requirements
- Minimum High School Diploma or GED.
- Practical experience working with people in customer service, or a related field is required.
- Ability to communicate effectively orally and in writing in English.
- Strong attention to detail.
- Strong organizational and multi-tasking ability.
- Ability to meet deadlines and prioritize competing demands.
- Data entry and file management experience.
- Knowledge of Microsoft Word, Excel, Power Point, and Outlook.
Salary Information
The estimated salary for this position is $45,000 - $55,000 per year, depending on qualifications and location.
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