Program Monitor

3 weeks ago

Nashville, United States Lorven Technologies Full time
Job Title: Program Monitor / Auditor

Location: Nashville, TN 37220 (Hybrid)

Duration: 1 Year Contract

Qualifications:
  • Education and Experience: Graduation from an accredited college or university with a bachelor's degree and experience equivalent to two years of full-time professional work in one or a combination of the following: academic teaching; educational administration; development of instructional materials for academic programs; workforce development; or training.
  • Substitution of Education for Experience: Additional graduate course work in one or a combination of the following may be substituted for the required experience on a year-for-year basis, to a maximum of two years: (1) Human Resources Management; (2) Industrial/Organizational Psychology; or (3) any field related to the design or evaluation of curriculum and related instructional processes, including, but not limited to Curriculum and Instruction, or Educational/Instructional Media Design, Educational Evaluation, Research, and Statistics. (e.g., 36 graduate quarter hours may be substituted for one year of required experience).
  • Substitution of Experience for Education: Any teaching or training experience, or any remaining professional experience may be substituted for the required education, on a year-for-year basis, to a maximum of four years. OR One year of professional experience in delivering workforce training with the State of Tennessee.
Job Overview
  • Facilitates agency specific training through various delivery methods to enhance employee and/or vendor development in compliance with departmental, state, and federal laws, rules, regulations, guidelines, processes, and procedures.
  • Delivers agency specific training to internal customers to facilitate learning and development.
  • Develops or modifies agency specific training materials based on defined objectives, participant needs, and delivery method for employee learning and development.
  • Applies principles of adult learning to the development and delivery of training to create an optimal learning environment.
  • Conducts training needs analyses and confers with agency staff and subject matter experts to determine training needs.
  • Develops surveys, tests, and other tools for evaluating courses and participants' learning to ensure training needs are being met.
  • Participates in course specific train the trainer requisite programs as necessary for established curriculum delivery in compliance with departmental, state, and federal laws, rules, regulations, guidelines, processes, and procedures.
Scheduling Work and Activities:
  • Coordinates activities for events such as conferences, seminars, symposiums, trainings, workshops, or related events to enhance employee learning and development.
  • Organizes event schedules and reserves sites, equipment, and other needed accommodations to coordinate training.
  • Guiding, Directing, and Motivating Others:
  • Provides guidance to staff about assigned work to guarantee required timeliness standards are met.
  • Provides information on organizational culture, policies and procedures, workflow and chain of command, task prioritization, proper documentation, and use of systems to effectively and efficiently perform assigned tasks.
  • Making Decisions and Solving Problems:
  • Provides information to management to assist in problem solving and finding solutions to ensure agency efficiency.
  • Recommends the future use of agency specific contract vendors to management to ensure internal and external customers' needs are being met.
  • Organizing, Planning, and Prioritizing Work:
  • Identifies work priorities to ensure the most important work is completed first based on work experience, supervisor guidance, and departmental, state, and federal laws, rules, regulations, and guidelines.
  • Performing Administrative Activities:
  • Maintains reports, files, and logs as required to ensure compliance with departmental, state, and federal laws, rules, regulations, and best practices.
  • Responds to emails, phone calls, and other correspondence in a timely, cordial manner to provide great customer service.
  • Selling or Influencing Others:
  • Promotes positive ideas surrounding new training and policy initiatives to obtain staff buy-in.
  • Developing and Building Teams:
  • Identifies opportunities to improve team development and professional growth.

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