Director of Community Affairs- L A

2 weeks ago

New York, United States NYC Health Hospitals Full time

Queens Hospital Center is making good on its promise to the people of southeastern and central Queens to maximize both patient convenience and positive clinical outcomes. Residents of Queens can count on the delivery of quality medical care right in their own borough. In 2002 the hospital opened a state-of-the-art, 261-bed facility that includes the Queens Cancer Center, the first comprehensive cancer treatment center in the borough.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Work Shifts

9:00 A.M - 5:00 P.M

Job Description

NYC Health + Hospitals/Queens seeks a Director of Community Affairs under the supervision of the Associate Executive Director of External Affairs to serve as Queens Hospital Community Advisory Board/ Auxiliary Board Manager. The Director of Community Affairs will primarily serve as Queens Hospital's liaison to the Community Advisory Board, independent Auxiliary organizations at Queens Hospitals, and Borough-wide elected officials. The Director will help design and develop initiatives to increase community engagement and build working relationships with the Community Advisory Boards, Auxiliary, Health + Hospitals Central Office, Community Boards, and elected officials.

General tasks and responsibilities will include:

  • Contribute to Community Affairs portfolio, serving as the day-to-day manager for Community Advisory Boards (CABs) and Auxiliaries.
  • Attend CAB and other community meetings as assigned (may require evening or weekend hours).
  • Draft meeting agendas for CABs for review
  • Prepare meeting minutes for review
  • Generate new ideas or initiatives to enhance support of CABs
  • Respond to identified CAB needs
  • Perform independent research and analysis on relevant community topics and propose solutions to community needs.
  • Draft one-page issue sheets, larger reports, and PowerPoint presentations to support community education and advocacy.
  • Provide adequate support to supervisor as evidenced by timely, accurate completion of all assigned projects, organization of files, and production of high-quality, professional documents with little direction.
  • Provide Auxiliaries with educational resources on their independent responsibilities and roles as 501(c)(3) organizations.
  • Participate in Auxiliary meetings as needed.
  • Support Auxiliaries on member recruitment, fundraising, programmatic developments, and community engagement.
  • Track and analyze Auxiliary data
  • Participate in a full range of government affairs issues
  • Playing a central and often independent role in managing government affairs issues.
  • Acts as the initial point of contact for government affairs projects and inquiries
  • Collaborate with the Office of External & Regulatory Affairs at the Central Office
Community engagement:
  • Participate in the design and development of community engagement campaigns to increase the community's awareness of NYC Health + Hospital/Queens' programs and services
  • Enhance NYC Health + Hospitals/Queens' awareness of current community health needs by attending crucial community planning board meetings, city agency partnership meetings, and community-based coalition meetings.
  • Support developing and maintaining an enterprise-wide database of community stakeholders and partners.
  • Anticipate the needs of supervisor and team members, helping ensure that projects are completed promptly and accurately.
  • Improve workflow process for optimal performance, taking ownership and following through.
  • Develop a solid working knowledge of the health system's mission, vision, and strategic objectives and an ability to navigate the system.
  • Provide effective support to supervisor as evidenced by timely, accurate completion of all assigned projects, organization of files, and production of high-quality, professional documents with little direction.
  • Advanced use of Outlook, MS Office, and other programs as needed.
Minimum Qualifications
  • A Baccalaureate Degree issued upon completion of a four-year course in an accredited college or university; and,
  • Four years of full time, professional experience in a health or social agency in a responsible administrative or supervisory capacity, of which two years experience is to be in community service and/or public relations; or,
  • A Masters Degree from an accredited college or university, and three years of professional experience; or,
  • A satisfactory combination of education, training and experience.
Department Preferences
  • A Master's degree or JD in a relevant field, including but not limited to, is highly preferred with five years of experience in the field of community engagement, intergovernmental, government relations, policy, and legislative affairs, of which at least two years focused on health or healthcare; or
  • A Baccalaureate Degree in a relevant field from an accredited college or university and 10 years of relevant experience.
If you wish to apply for this position, please apply online at employment.nychhc.org.

NYC Health and Hospitals offers a competitive benefits package that includes:
  • Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
  • Retirement Savings and Pension Plans
  • Loan Forgiveness Programs for eligible employees
  • Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
  • College tuition discounts and professional development opportunities
  • Multiple employee discounts programs

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