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Business Development Representaive

3 months ago

Harrisonburg, United States Steven Nissan Full time

About Us: Steven Nissan is a leading automotive dealership known for its exceptional customer service and high-quality vehicles. We pride ourselves on our customer-centric approach and our commitment to excellence. We are seeking a dynamic and motivated Business Development Representative to join our team and contribute to our ongoing success.

Position Summary: The Business Development Representative at Steven Nissan will play a crucial role in generating new business opportunities and building lasting relationships with our customers. This position requires a proactive and strategic individual with excellent communication and interpersonal skills. The ideal candidate will be driven, goal-oriented, and passionate about providing outstanding customer experiences.

Benefits
  • 401(k) Plan
  • Competitive Benefits Package
  • Paid Training
  • Opportunities for advancement
  • Access to the latest automotive software
Responsibilities
  • Answer customer calls and establish follows-up with sales appointments.
  • Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
  • Provide customers with initial product information and direct them to the appropriate dealership resources.
  • Present initial financing options based on customer needs.
  • Follow up with leads that are not ready to make an appointment or no-show.
  • Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management.
  • Utilize CRM tracking system daily.
Qualifications
  • At least one previous role based in customer service experience
  • Excellent teammate with collaborative attitude and eagerness to improve
  • Prompt and courteous demeanor
  • Positive and hardworking personality
  • Strong computer skills
  • Valid driver’s license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.