Program Officer for Therapeutic Services

If you are passionate about transforming communities with a mission-driven organization, then we have the opportunity for you

Reporting to the Senior Program Officer for Transitional Foster Care the Program Officer for Therapeutic Services is responsible for the programmatic and operational management of therapeutic services for Global Refuge and provides vision and leadership to ensure quality service provision and coordination of services to UAC. This role closely collaborates with the Senior Program Officer for Therapeutic Services to ensure the successful implementation of high-quality therapeutic services at Global Refuge and partner agencies.

This position can be remote with occasional trips to Baltimore as needed.

Global Refuge, formerly known as Lutheran Immigration and Refugee Service (LIRS), is a nonprofit serving newcomers seeking safety, support, and a share in the American dream. Since 1939, we have welcomed those seeking refuge, upholding a legacy of compassion and grace for people in crisis. We walk alongside individuals, families, and children as they begin their new lives in the United States through our work in refugee resettlement, welcome and respite services for asylum seekers, economic empowerment and employment, and family unification for unaccompanied children. To date, we have served over 750,000 people from around the globe. Our comprehensive services leverage our extensive organizational expertise as well as Government, community, and faith partnerships.

Attracting and retaining the best talent is vital to our continued growth and we are proud to offer an excellent benefits package including:

• medical, dental, and vision available on the first day of employment,
• professional development, tuition reimbursement,
• generous paid time off including 20 days of vacation, 12 days of sick leave, 12 paid holidays,
• 12 weeks of fully paid parental leave and up to 12 weeks of fully paid FMLA leave,
• company 403(b) contribution of 3%, an additional 7% match which vests immediately,
• Family Building benefits for reproductive procedures, adoption/foster care assistance, and
• an annual wellness benefit that can be customized to support your personal needs including funding enrichment classes, gym memberships, and healthy eating plans (to name a few) all in an inclusive and progressive environment

At Global Refuge, welcoming newcomers isn't just our duty-it's an inherent part of our identity, rooted in our Lutheran heritage and inspired values and serving as a testament to our unwavering commitment to those in search of refuge. Please join us as we make a difference in the lives of newcomers.

DUTIES

• Provide oversight and administration of Foster Care grants to network partner agencies including; child welfare best practices, program management, and compliance with the Global Refuge cooperative agreement and ORR policies and procedures.
• Remains knowledgeable of complex mental health/trauma, medical, safety, and juvenile justice issues that impact children who are referred for foster care.
• Provide ongoing case and programmatic consultation to Global Refuge's residential therapeutic programs, federal staff, and other stakeholders (i.e. child advocates, attorneys, etc.)
• Lead collaboration efforts with Foster Care partners engaged in service provision to unaccompanied migrant and refugee children. Responsible for network coordination, communication, and peer learning throughout the network.
• Provide support and technical assistance to partners related to issues of service delivery, documentation, reporting, Global Refuge, and Child Welfare best practices, as well as Federal obligations.
• Provide ongoing desk and onsite monitoring to Foster Care Partners to assess program functioning and compliance with State/ORR/Global refugee standards, as well as to identify trends, and service gaps, and evaluate service models.
• Identify training needs and program challenges, for the development of materials, resources, and tools to enhance the delivery of program services in accordance with recognized child welfare standards, Global Refuge best practices, and Global Refuge/ORR Policies and Procedures implementation.
• Assist with the writing of various governmental reports (quarterly, annual, and monitoring visit reports).
• In collaboration with the Senior Program Officer, oversee network capacity and development, including recruitment, retention, and termination of partners throughout our network. Provide support for regular referral coordination throughout our network.
• Coordinate regular effective collaboration with Global Refuge partners, ORR, Voluntary Agencies, and other key stakeholders who are engaged in service provision to unaccompanied migrant and refugee children on various tasks.
• Assist the Senior Program Officer by ensuring coordination, collaboration, and information sharing on major developments, trends, activities, and initiatives are communicated effectively and efficiently.
• Represent Global Refuge Children's Services at assigned external meetings, trainings, or groups.
• Engagement in agency-wide activities and initiatives including all-staff meetings, working groups or task forces, and implementation of strategic initiatives.
• Other duties as assigned by the supervisor

QUALIFICATIONS

• Graduate degree in Social Work or other Behavioral Science in combination with a minimum of five years of clinical experience and knowledge of child welfare systems, principles, practices, and emerging trends.
• Minimum of 3 years of administrative supervisory experience
• Experience working with diverse client populations, particularly immigrants and refugees
• Experience using ETO preferred
• Experience in program development, administration, and budget oversight.
• Strong analytical and problem-solving skills.
• Deep commitment to Global Refuge's core values and ability to model those values in relationships with colleagues and partners

Special Position Requirements

• LMSW or LCSW-C required
• Bilingual in Spanish and English is strongly preferred.
• Minimum of three years of experience and knowledge of child welfare systems, principles, practices, and emerging trends.
• Minimum of three years of managerial experience with increasing roles and responsibilities in supervision, program management, implementation, and evaluation.
• Demonstrated ability to work within a team and independently to establish priorities and exercise sound judgment in response to systems that are highly complex, sensitive, and confidential.
• Demonstrated ability to develop and manage collaborative partnerships across various systems.
• Demonstrated experience in providing training and technical assistance to internal staff and external partners.
• Experience and knowledge of legal and political issues related to immigration and child welfare.
• Excellent oral and written communication skills and the ability to interact well with all levels of various systems.
• Experience with and commitment to working in a cross-cultural or diverse workforce.
• A valid driver's license and the ability to drive unrestricted are required
• Able and willing to travel 25% of annual time.
• Proficiency in Microsoft Office applications.

Global Refuge is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws. We participate in E-Verify.

We offer a competitive salary and comprehensive benefits package in an innovative and rewarding work environment. Salaries are based on the latest market data and reflect the education, skills, and requirements for the role. Differentials may exist based on the region and language abilities. Global Refuge has been welcoming newcomers since 1939. Learn more at globalrefuge.org.