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Field Service Technician

1 month ago

Niagara Falls, United States Actalent Full time

Job Title: Field Service Technician

Job Description

An individual will oversee the life cycle and implementation of chemical feed equipment. This includes install, maintenance, and repair of equipment. Various samples will be taken during processes and one will conduct laboratory testing, reporting results daily, and ensure proper inventory levels. This role directly collaborates with the sales force by helping to discover customer needs and maintain account relationships. A technical sales assistant is a good way to look at it.

  • Installation of new equipment according to specs and safety guidelines

  • Frequent inspection and maintenance to identify and remedy potential issues to prevent equipment failure

  • Daily chemical analysis and reporting of variables throughout processing: pH, conductivity, and other qualitative & quantitative analysis

  • Repair of equipment and its components when necessary

  • Frequent monitoring and adjustment of chemical levels and applications

  • Precise and accurate documentation on inspections, repair, and replacement of equipment

  • Regular reports on equipment status

  • Interact regularly with customers, seeking to understand their needs and concerns

  • Communicate repair procedures and provide optimization recommendations for equipment to customers

  • Maintain high levels of safety standards at all times, including HAZMAT

  • Train end-users on proper implementation and maintenance of equipment, will document customer training

  • Maintain and manage chemical and equipment inventory

  • Continual education on technology and industry standards, will attend training sessions

Hard Skills

  • Installation of chemical feed equipment

  • Maintenance and repair of equipment

  • Chemical analysis (pH, conductivity, qualitative & quantitative analysis)

  • Documentation and reporting

  • HAZMAT safety standards

Soft Skills

  • Customer interaction and relationship management

  • Communication skills

  • Training and education

  • Problem-solving

  • Attention to detail

Job Type

This is a Contract-to-Hire position with a duration of 6 Month(s).

Work Environment

Papermill, very industrial

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

  • Hiring diverse talent

  • Maintaining an inclusive environment through persistent self-reflection

  • Building a culture of care, engagement, and recognition with clear outcomes

  • Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.