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Global Client Manager

1 month ago

Boston, United States NTT America Solutions, Inc. Full time

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Global Client Manager (GCM) is responsible for generating new revenue from the sale of high bandwidth IP transit services together with associated value-added services, to ISPs and Internet-centric companies, both domestically and internationally. This role focuses on transactional acquisition of new logos and requires significant analysis of technical and commercial terms. In addition, the GCM may be assigned existing customers, where the GCM is responsible for managing all aspects of account needs. Within assigned accounts, the GCM will have a focus on driving incremental new revenue, while providing the highest level of customer satisfaction with close coordination and effort with the broader GIN eco-system. The GCM will be responsible for leading the strategy and success of the customer’s overall engagement with GIN, closely coordinating all activities with other functional teams within GIN.

What you'll be doing

Major Duties & Responsibilities

  • Generate incremental new sales consistent with monthly targets.

  • Prepare commercial and technical service proposals and ensure such proposals are technically and commercially sound.

  • Development and maintain strong relationships with key business executives and other stakeholders in prospect and customer organizations.

  • Development of close working relationships with NTT international affiliate companies

  • Work closely with the Sales Engineering, Customer Solutions, Order Management, Operations, and other key eco-system team members to drive successful and meaningful customer experience with GIN.

  • Development of a sales plan consistent with department objectives.

  • Track, manage, and report ongoing activity relative to plan.

  • Flexibility to work outside of standard 8am-5pm local time zone hours.

  • Ability to travel up to 50%, or as needed.

  • Performs other duties as they may be assigned.

Education/Qualifications Required

  • Bachelor’s Degree in Business, Marketing, Finance, or a related field preferred.

  • Good knowledge of key global IP Networks & Service providers, Ethernet service offerings, CDN and DDoS services

  • Have a good understanding of the respective strengths and weaknesses of such Providers.

Work Experience Required

  • Good knowledge of all Microsoft Office applications.

  • Minimum of 3-5 years of high-tech sales experience preferably selling to wholesale consumers of bandwidth.

  • Good knowledge of Salesforce.com or similar CRM.

  • A track record of over-achieving sales quotas

Skills and Core Competencies

  • Development of complex multi-component business solutions within the Technology and/or ISP industries

  • Must be familiar with the unique technical requirements of IP Transit network customers.

  • Thorough understanding of the underlying technologies and economics of the Internet.

  • Ability to prepare and deliver professionally structured and written customer proposals with limited supervision.

  • Excellent communication skills, both verbal and written

Organizational Relationships

  • Must be able to efficiently communicate to senior management both within and outside the company.

  • Ability to work efficiently with finance, sales engineering, legal, IP engineering resources

Workplace type :

Remote Working

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.