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Operational Risk Director

1 month ago

Minneapolis, United States Wells Fargo Full time

About this role:

Wells Fargo is seeking a Data Management Risk Oversight Director as part of the leadership of the Chief Administrative Office (CAO) Operational Risk Business Oversight (ORBO) Team in the Chief Operating Office Risk Oversight (COORO) team. This role will report to the Head of the CAO ORBO Team.

As part of Wells Fargo's second line of defense and the Independent Risk Management Team (IRM), the Data Management Risk Oversight (DMRO) Director oversees Data Management Risk for Wells Fargo. IRM challenges management decisions, business processes and activities, and evaluates and assesses adherence to policies. It provides appropriate analysis, reporting, and escalation to senior management and the Board of Directors; sets minimum standards for the company; and provides advice, guidance, and support for data risk management activities across the enterprise.

This Data Management Risk Oversight (DMRO) Director must have experience in complex financial organizations with broad enterprise stakeholders from various Enterprise Functions, Business Groups and Lines of Business. A successful candidate will be articulate and possess demonstrated skills in data management acumen, leadership capability and strategy development; strong interpersonal effectiveness; and ability to influence senior leaders as well as regulators. This individual will serve as a critical advisor to the Head of COO Risk Oversight, which will require a specific focus on managing and supporting a broad, diverse team while leveraging a strategic, detail-oriented, and flexible approach.


In this role, you will:

  • Provide vision and set direction for Operational Risk teams to achieve long-term strategic objectives that impact organization and management across functions
  • Manage the development, implementation, and monitoring of a risk-based program for a business or large functional area with moderate to high risk to identify, assess, and mitigate operational risk that arises from inadequate or failed internal processes, people, systems, or external events
  • Maintain a balance between risk mitigation and operational efficiency
  • Direct execution of major operational risk programs companywide or lines of businesses with significant risk and multiple, complex regulatory environments
  • Provide subject matter expertise across lines of business or directly manage enterprise controls for specific functional areas
  • Influence and provide input on policy, framework, and program development for related lines of business or companywide strategy
  • Ensure reporting, escalation, and remediation of issues, deficiencies or regulatory matters regarding operational risk to leaders, committees, and appropriate executive management
  • Identify programs or initiatives related to line of business and enterprise strategy with considerable impact companywide and externally
  • Collaborate and influence all levels of professionals including more experienced leaders
  • Lead team to achieve objectives
  • Manage communication and collaboration with business heads, Legal, Audit, and regulators on risk related topics
  • Develop and guide a culture of talent development to meet business objectives and strategy
  • Manage allocation of people and financial resources for Operational Risk


Required Qualifications:

  • 8+ years of Operational Risk experience or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 4+ years of Management experience


Desired Qualifications:

  • Organizational courage and willingness to make tough, informed decisions and thoughtfully share independent perspectives.
  • Strong analytical, critical thinking coupled with an ability to translate ambiguous ideas/issues into well-defined plans/solutions with a track record for delivering results.
  • Effective communicator, both orally and in writing, able to ask well-crafted questions and present ideas in a clear and compelling manner; good listener who engenders creative thinking and teamwork.
  • An ability to develop and articulate sound proposals to key stakeholders, and an ability to influence and drive timely decision making.
  • Proven ability to cultivate relationships and collaborate with multiple stakeholders and constituencies, including business leaders, legal, audit and multiple U.S. and non-U.S. regulators.
  • Strong leadership abilities to build and manage high-performing teams, ensuring proper staffing and expertise.
  • Risk or Compliance-related certification &/or Advanced Degree preferred (Masters, MBA, or JD).

Posting Locations:

  • 401 S. Tryon Street - Charlotte, North Carolina
  • 800 S. Jordan Creek Pkwy- West Des Moines, Iowa
  •  114 N. Beaumont St - Saint Louis, Missouri
  • 1150 W. Washington - Tempe, Arizona
  • 600 S. 4th Street  - Minneapolis, Minnesota
  • 250 E. John Carpenter Frwy - Irving, TX

Job Expectations:

  • Preferred locations listed above
  • Ability to travel up to 10% of the time
  • This position currently offers a hybrid work schedule

Posting End Date: 

28 May 2024

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.