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Software Asset Manager

4 months ago

Ohio City, United States FIS Full time
Job Description

Are you ready to unleash your full potential? We're looking for people who are passionate about payments to chart Worldpay's path to being the largest and most-loved payments company in the world.

About the team

The SACM (Service Asset and Configuration Management) and SPM (Service Portfolio Management) teams are globally accountable for ensuring accuracy about business services and their underlying service assets. This includes CMDB Management, Software & Hardware Asset Management, and Service Portfolio Management. You will be part of a small team providing Service Asset Management globally for all Worldpay service assets.

What you will be doing

The Software Asset Manager is responsible for ensuring the accuracy, integrity, and compliance of Worldpay's software. This includes leading Worldpay into being a world-class software organization, ensuring compliance with licensing agreements, managing the software lifecycle, optimizing costs, keeping Worldpay audit-ready, and being a master negotiator.
  • Develop and implement software ITAM strategies, software asset best practices and procedures to optimize data management.
  • Manage software across the entire lifecycle: acquisition, deployment, compliance, renewal.
  • Develop complex software asset reports and automate data population tasks for efficient analysis.
  • Troubleshoot software asset data discrepancies and resolve complex data quality issues.
  • Provide training, expert advice, and guidance on software asset functionalities and ITAM principles.
  • Optimize software asset utilization, increase efficiency, and reduce lifecycle costs and collaborate with stakeholders to ensure software asset compliance.
  • Create and manage an incoming software asset request strategy.
  • Oversee software asset tracking for accuracy and ensure data integrity.
  • Manage software asset procurement, ensuring adherence to vendor contracts.
  • Manage the End-of-Life process for software assets.
What you bring:
  • 5+ years of experience with software asset management
  • 2+ years of experience with ServiceNow.
  • Strong data management and organizational skills
  • Strong attention to detail and data accuracy
  • Effective communication and interpersonal skills
  • In-depth knowledge of software asset management practices, asset lifecycle management principles, data, and financial analysis.
  • In depth knowledge of how to use ITSM methodologies, eg: ITIL and Agile
Added bonus if you have:
  • Extra experience with ServiceNow, specifically the licensing, asset, and CMDB spaces.
  • Experience with databases and table structures.
  • ITIL v3 or v4 Foundations certification
  • Proficiency in spreadsheet and database software
What we offer you
  • A competitive salary and benefits.
  • Opportunity to work in a fast-paced and dynamic IT environment.
  • A variety of career development tools, resources, and opportunities.
  • Play a key role in ensuring the success of IT service delivery.
  • The chance to work on some of the most challenging, relevant issues in the payment industry.
  • Time to support charities and give back in your community.


Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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