Current jobs related to Guest Service Representative - Holland - Suburban Inns

  • Guest Services Coordinator

    8 hours ago

    Holland, Michigan, United States Fairfield Holland Full time

    Key Responsibilities:The Front Desk Supervisor will be responsible for:Guest Relations:Ensuring a warm and welcoming atmosphere at the front desk.Providing personalized attention to guests, responding promptly to their inquiries and resolving any issues that may arise.Coordinating guest services, including room assignments, amenities, and special...

  • Guest Services Associate

    4 days ago

    Holland, Michigan, United States Fairfield Holland Full time

    Job Summary:We are seeking a highly motivated Guest Services Associate to join our team at the Fairfield Inn & Suites Holland. As a key member of our housekeeping team, you will be responsible for maintaining the highest standards of cleanliness and hospitality in our guest rooms and public areas.In this role, you will work closely with our front desk staff...

  • Service Team Representative

    5 days ago

    South Holland, Illinois, United States Wingstop Full time

    Become a part of our Wingstop family as a Service Team Representative and take the first step towards a rewarding career in customer service. As a representative of our brand, you will play a crucial role in shaping the dining experience for our guests.Your responsibilities will include interacting with guests in a friendly and professional manner,...

  • Guest Service Specialist

    3 days ago

    Holland, Michigan, United States Aimbridge Hospitality Full time

    We are seeking a dedicated and hardworking Hotel Room Attendant to join our team at the Fairfield Inn & Suites Holland. As a Housekeeper, you will be responsible for maintaining clean and attractive guest rooms, hallways, and public areas in the hotel.Key Responsibilities:Maintain high standards of cleanliness and organization in guest rooms, hallways, and...

  • Customer Service Representative

    4 weeks ago

    Holland, Michigan, United States Tommy Car Wash Systems Full time

    Customer Service Representative This position will work Saturday and Sunday 12:00pm-8:00pm, Then 3 days during the week (M-F) of your choice in the office 8:00am-5:00pm. Tommy's is looking to hire a reliable, detail-oriented and friendly team member to assist our Guest Services team in providing exceptional guest experiences for our Tommy Club members. This...

  • Customer Service Representative

    2 weeks ago

    Holland, Michigan, United States Tommy Car Wash Systems Full time

    Customer Service Representative Tommy's is looking to hire a reliable, detail-oriented and friendly team member to assist our Guest Services team in providing exceptional guest experiences for our Tommy Club members. This role experiences high volume phone activity discovering and resolving issues for our members. The ideal candidate has excellent customer...

  • Guest Services Supervisor

    4 days ago

    Holland, Michigan, United States Tommy Car Wash Systems Full time

    About This PositionWe are seeking a highly skilled Customer Service Team Member Lead to join our team at Tommy's Express. In this role, you will provide exceptional customer experiences, oversee car wash operations, and lead a team to achieve high-performance standards.ResponsibilitiesLeadership Role: Provide guidance and support to team members to ensure...

  • Guest Service Team Member

    3 weeks ago

    South Holland, Illinois, United States Wingstop Full time

    Wingstop - 16144 State St - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant; Providing Guests with authentic, positive and genuine experiences; Interacting with Guests by greeting...

  • Customer Service Representative

    19 hours ago

    Holland, Michigan, United States Pilot Company Part time

    Company OverviewPilot Company is a dynamic environment where no two days are the same. We strive to make every stop on your career journey a great one. SalaryPay Rates Starting between: $12.48 - $16.53 / hour Job DescriptionWe are seeking a highly skilled and dedicated individual to join our team as a Food Service Associate. As a key member of our restaurant...

  • Customer Service Representative

    15 hours ago

    Holland, Michigan, United States Hospitality Specialists, Inc. Full time

    Company Overview:Hospitality Specialists, Inc. is a leading provider of exceptional hospitality services. We are committed to delivering unparalleled guest experiences and building long-lasting relationships with our customers. Our team is dedicated to providing personalized service, attention to detail, and a warm welcome to every guest who walks through...

  • Customer Service Representative

    2 days ago

    Holland, Michigan, United States Aimbridge Hospitality Full time

    Responsibilities:Maintain high standards of cleanliness and organization in guest rooms, hallways, and public areas.Clean and restock guest rooms daily, ensuring all amenities are provided and room supplies are replenished.Remove trash and dirty linen from guest rooms and replace with fresh linens and towels.Perform deep cleaning tasks as needed, including...

  • Customer Service Representative

    19 hours ago

    Holland, Michigan, United States Pilot Company Part time

    Company OverviewPilot Company is a dynamic organization that offers a unique environment for team members to grow and develop their skills. We strive to create an inclusive atmosphere where every individual can thrive and make a positive impact on our guests' lives.Job DescriptionProvide exceptional service to guests by ensuring fast, friendly, and clean...

  • Customer Service Representative

    5 days ago

    Holland, Michigan, United States Domino's Pizza LLC Full time

    At Domino's Pizza LLC, we are seeking a talented Customer Service Representative to join our team. As a key member of our front-of-house staff, you will be responsible for delivering exceptional customer experiences.Key Responsibilities:Greet customers in a friendly and welcoming mannerTake customer orders using our point-of-sale systemEnsure orders are...

  • Customer Service Representative

    4 days ago

    Holland, Michigan, United States Gordon Food Service Part time

    Job RequirementsTo succeed in this role, you will need to possess basic math and computer skills, as well as the ability to lift up to 50 lbs. You must also be able to provide superior customer service, multitask, and work effectively both independently and as part of a team.

  • Customer Service Representative

    24 hours ago

    Holland, Michigan, United States Walmart Full time

    Customer Service RoleWe are seeking a Customer Service Representative to join our team at Sam's Club. As a Customer Service Representative, you will be responsible for providing exceptional customer service and ensuring that customers have a positive shopping experience.Key Responsibilities:Provide exceptional customer service by greeting customers,...

  • Customer Service Representative

    5 days ago

    Holland, Michigan, United States Staples Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail staff, you will be responsible for providing exceptional service to our customers while ensuring their shipping needs are met in a timely and efficient manner.

  • Event Sales Representative

    20 minutes ago

    Holland, Michigan, United States Lucky Strike Entertainment Full time

    Imagine your ideal job. Now add bowling. And arcade games. And parties every day of the week. This isn't any ordinary job; it's the beginning of a bowled new career as an Hybrid Event Sales Representative at BAM Entertainment. Are you the life of the party? Do you know what it takes to make a great event even more amazing? If so, then you may be just what...

  • Financial Services Representative

    5 days ago

    Holland, Michigan, United States Fifth Third Part time

    About Us:Fifth Third Bank is a leading financial institution dedicated to delivering exceptional customer experiences. We are seeking a talented Financial Services Representative to join our team in Holland, MI.Job Summary:This role involves providing top-notch customer service and support to our clients. As a Financial Services Representative, you will be...

  • Car Wash Service Representative

    5 days ago

    Holland, Michigan, United States Tommy Car Wash Systems Full time

    **About Us**Tommy's Express Car Wash Systems is a leading provider of car wash solutions, dedicated to delivering exceptional customer experiences through innovation and technology.**What We Offer**We provide competitive starting pay, monthly commission earnings, and opportunities for career growth and development. Our team members enjoy a supportive work...

  • Customer Service Representative

    4 days ago

    Holland, Michigan, United States Michaels Stores Full time

    Job DescriptionThis is an exciting opportunity to join the Michaels Stores team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, maintaining a positive store environment, and supporting the overall sales goals of the store.Main ResponsibilitiesRespond to customer inquiries...

Guest Service Representative

1 month ago

Holland, United States Suburban Inns Full time


Join the Inn Crowd to be a part of our award-winning family Our team is dedicated to helping each other succeed and achieve our goals 

​Guest Service Representative:

  • Starting wage is $15/hour - based on experience
  • 1ST SHIFT available. Looking for Weekend Availability
  • PART-TIME
  • Can be used as a paid internship

As a Guest Service Representative you would be responsible for providing strong sales techniques and excellent guest service, according to Suburban Inns Core Values and Marriott standards, as well as going above and beyond to ensure that guests are 100% satisfied.

Employee Benefits:

  • Employee and Friends & Family hotel and restaurant discounts
  • Earned Paid Time Off for ALL Team Members
  • Insurance (health, vision, dental, life) for full time Team Members
  • Flexible schedules 
  • Holiday Pay
  • 8 hours of paid volunteer time per year 
  • Advancement opportunities
  • Monetary recognition program
  • Monetary referral program
  • 100% paid maternity/paternity or adoption leave for those who qualify for FMLA
  • Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations)

Essential Functions:

  • Report to work in uniform presented professionally, neat, and clean
  • Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued
  • Anticipate and meet the needs and expectations of our guests, then go one step further
  • Sell the property according to the Suburban Inns sale standards
  • Collect leads and prospect new business, communicate the information with the Sales Department.
  • Prospect new business, communicate the information to the Sales Department
  • Gather the appropriate data from each guest, from address information to credit cards and signatures
  • Clearly state all necessary policies and hotel information to each guest
  • Follow the shift checklists each day, completing every task in order to ensure smooth and efficient hotel operations
  • Record any special needs or requests and unique occurrences throughout the shift in Quore. Communicate any unordinary occurrences to the next shift.
  • Maintain a neat and clean workspace at the front desk and adjacent areas
  • Perform property walk-arounds as needed throughout the shift, and address all issues encountered. All trash, used towels, room service trays, etc. must be picked up.  Keep eyes open for any and all safety and security issues. Report any problems to the appropriate department and General Manager
  • Check the pool area as many times as needed throughout the shift, stocking pool towels and straightening up the pool deck.
  • Complete any required emergency training needed according to Suburban Inns and Marriott standards, with documentation of training being completed. Stay knowledgeable of all emergency procedures and aware of how to handle each situation
  • Complete any required Marriott training for front desk procedures and Marriott Rewards. 100% responsible for ensuring Marriott Rewards standards are exceeded each shift
  • Responsible for the settlement and reconciling of guest accounts and paperwork
  • Balance cash drawer and make appropriate cash drops
  • Attend and contribute to daily Smart Start meetings
  • Attend and contribute to monthly front desk department meetings
  • Provide excellent guest service:
    • Supply information to guests regarding hotel policies, services, and amenities
    • Respond to guest requests for assistance and information on the surrounding areas, such as directions, dining, and entertainment
    • Handle all guest concerns and be able to problem solve in a tactful, professional manner
  • Maintain open lines of communication between all departments within the hotel
  • Follow all Suburban Inn Processes
  • Exhibit regular and recurrent attendance records
  • Other duties as requested by management

Position Requirements:

Minimum Knowledge:  Requires ability to interpret/extract information and/or perform arithmetic functions. May require typing, basic computer knowledge, record keeping, or word processing.  Good communication skills
Formal Education and Job-Related Experience:This position requires a minimum formal education of a high school diploma or equivalent related experience.
License, Training, and/or Certification Required: CPR Training (may be completed upon hire).
Work Schedule: Work regularly requires or varies between day, evening, night, holiday, and/or weekend assignments.  Schedule varies according to business demands and needs

We are a dynamic organization in a rapidly changing industry. Accordingly, the responsibilities associated with this job will change from time to time in accordance with business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above.