Current jobs related to Patient Service Representative - Stillwater - Allergy Partners

  • Patient Service Representative

    7 days ago

    Stillwater, Oklahoma, United States ZOLL LifeVest Full time

    Job Title: Patient Service RepresentativeZOLL LifeVest is seeking a Patient Service Representative to train patients on the use of the LifeVest wearable defibrillator.About the RoleThe LifeVest wearable defibrillator is designed to provide protection from sudden cardiac arrest (SCA) for patients at risk. As a Patient Service Representative, you will work...

  • Patient Service Representative

    4 months ago

    Stillwater, United States ZOLL LifeVest Full time

    Job DescriptionJob DescriptionPosition Title: Patient Service Representative (PSR)Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis.Summary Description:ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a...

  • Patient Service Representative

    2 weeks ago

    Stillwater, United States US Radiology Specialists Full time

    Touchstone Medical Imaging is seeking a customer service oriented professional for our medical front office positionat our location in Stillwater, OK. The Patient Service Representative will assist patients with check in, check out, insurance verification, and scheduling. Shift: Monday-Friday, 8am-5pm Robust benefit offerings include: Medical / Dental /...

  • OP-Patient Services Representatives

    4 months ago

    Stillwater, United States Valir Health Full time

    Who We Are At Valir Outpatient Clinics we pride ourselves in creating an environment for you to thrive. With 25 clinics throughout the state of Oklahoma we serve patients as far north as Blackwell, as far south as Fredrick and everywhere in-between. Driven by the motto Do the right thing, Valir Healths continuing accomplishments are the direct result of the...

  • Patient Services Representative

    2 weeks ago

    Stillwater, United States Stillwater Medical Full time

    Details: Full-time, 40 hours Weekdays, Clinic hours Key attributes we are looking for in this position: Prefer experience with front office Someone who can multitask well Works well under pressure and pays extreme attention to detail Must be able to work with paper charting Needs experience with collections and insurance plans Flexibility and adaptability...

  • Lead Patient Services Representative

    3 weeks ago

    Stillwater, United States Infinite Health Collaborative (iHealth) Full time

    Description The Lead Patient Services Representative is responsible for patient registration and check in as well as clinical support duties. In addition, this role will support Patient Services Representative team members and daily operations of clinic front desk. This is a full-time position working M-F from 8:00 am - 5:00 pm out of our Stillwater and...

  • Patient Services Representative

    3 weeks ago

    Stillwater, United States i-Health Inc Full time

    Description The Patient Services Representative will professionally and courteously greet all patients that make contact with the clinic. This is a part-time position working M-F between the hours of 6:00 am - 7:00 pm out of our Woodbury, Stillwater, and Vadnais Heights location. A $1,500 sign-on bonus will be offered, payable on first paycheck with a...

  • Customer Service Representative

    3 weeks ago

    Stillwater, Minnesota, United States Stillwater Medical Group Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Stillwater Medical Group. As a key member of our call center team, you will be responsible for providing exceptional patient service and support to our patients and families.Key ResponsibilitiesSchedule Appointments: Accurately schedule...

  • Culinary Service Representative

    3 weeks ago

    Stillwater, Oklahoma, United States OnCue Marketing, LLC Full time

    Culinary Service RepresentativeWe are seeking a committed Culinary Service Representative to enhance our operations. In this role, you will be tasked with the preparation and delivery of meals in accordance with our organizational standards and protocols. Your contributions will be vital in ensuring food excellence, customer satisfaction, and adherence to...

  • Culinary Service Representative

    3 weeks ago

    Stillwater, Oklahoma, United States OnCue Marketing, LLC Full time

    Culinary Service RepresentativeWe are seeking a committed Culinary Service Representative to enhance our operations. In this role, you will be tasked with the preparation and presentation of meals in accordance with our organizational standards and protocols. Your contribution will be vital in ensuring food excellence, customer satisfaction, and adherence to...

  • Customer Service Representative

    7 days ago

    Stillwater, Minnesota, United States Planet Fitness Full time

    {"title": "Customer Service Representative", "description": "Job SummaryThe Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Key ResponsibilitiesProvide exceptional customer service to members, prospective...

  • Customer Service Representative

    2 weeks ago

    Stillwater, Minnesota, United States Kowalski's Markets Full time

    About Kowalski's MarketsKowalski's Markets is a family-owned business that operates under a civic business model, prioritizing sustainability and building strong relationships with customers and employees.Job SummaryWe are seeking a Customer Service Representative to join our team at Oak Park Heights Market & Wine Shop. As a Customer Service Representative,...

  • Customer Service Representative

    4 months ago

    Stillwater, United States St Croix Cleaners Full time

    **Customer Service Representative** JOB DESCRIPTION If you love helping people, are looking for more than just a job, and would like to be a member of an award winning company, join our Customer Service Team and experience what its like to work for a great organization! This location is a clean and comfortable upscale, fast-paced retail store environment. We...

  • Patient Service Specialist

    3 weeks ago

    Stillwater, Minnesota, United States HealthPartners Full time

    Position Overview:The role serves as the initial contact for patients, ensuring a high-quality customer service experience.Key Responsibilities:- Manage appointment scheduling efficiently.- Direct patient communications effectively.- Provide support in a fast-paced call center environment.Essential Skills:- Strong customer service orientation.- Proficiency...

  • Patient Service Specialist

    3 weeks ago

    Stillwater, Minnesota, United States HealthPartners Full time

    Position Overview:The role serves as the initial point of contact for patients, ensuring a superior customer service experience.Key Responsibilities:- Manage appointment scheduling efficiently.- Direct patient communications appropriately.- Provide assistance in a call center environment, focusing on customer satisfaction.Essential Skills:- Strong...

  • Patient Service Specialist

    4 weeks ago

    Stillwater, Minnesota, United States HealthPartners Full time

    Position Overview:The role serves as the initial contact for patients, ensuring a high-quality customer service experience.Key Responsibilities:- Manage appointment scheduling efficiently.- Direct patient inquiries to the appropriate channels.- Provide assistance in a call center environment, focusing on customer satisfaction.Skills Required:- Strong...

  • Patient Services Associate

    3 weeks ago

    Stillwater, Minnesota, United States HealthPartners Full time

    Position Overview:The role serves as the initial point of contact for patients, ensuring a superior customer service experience.Key Responsibilities:- Schedule appointments efficiently.- Direct patient inquiries appropriately.- Maintain a professional demeanor while handling communications.Skills Required:- Strong customer service skills.- Proficiency in...

  • Financial Services Representative

    3 weeks ago

    Stillwater, Minnesota, United States Midwest One Bank Full time

    About the RoleAt Midwest One Bank, we're committed to delivering exceptional financial services to our clients. As a Financial Services Representative, you'll play a key role in helping individuals and families achieve their financial goals.Key ResponsibilitiesFinancial Planning: Develop and implement comprehensive financial plans for clients, taking into...

  • Storage Customer Service Representative

    2 months ago

    Stillwater, United States U-Haul Full time

    Location: 1000 W Airport Rd, Stillwater, Oklahoma 74075 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative. As a Storage Customer Service Representative, you will work as part of a support team to be the face of U-Haul...

  • Customer Service Representative

    2 weeks ago

    Stillwater, Oklahoma, United States Jeff Millerd - State Farm Agent Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, identifying their needs, and providing them with tailored solutions to meet their insurance and...

Patient Service Representative

4 months ago

Stillwater, United States Allergy Partners Full time
Job Details

Job Location
71-01-Stillwater - Stillwater, OK

Description

POSITION: Patient Services Representative

RESPONSIBLE TO: Practice Manager

JOB SUMMARY: With a customer service orientationregister patients, answer the telephone, prepare the office for the day, schedule patient appointments, collect payment at the time of service, and post charges and payments. Employee will balance all transactions daily according to Allergy Partners policy and procedure. Employee will schedule patient follow-up appointments and facilitate referral requests and test scheduling.

Responsibilities include, but are not limited to, the following:
  • Answers the telephone professionally and pleasantly. Efficiently screens and directs calls and make appointments as necessary.
  • Screens visitors and responds to routine requests for information from patients and vendors.
  • Maintains office equipment and office supplies in the front office areas.
  • Ensures all faxes are cleared off the machine and are distributed throughout the day. For those practices utilizing electronic fax capabilities, ensures that electronic files are routed appropriately.
  • Opens, date stamps, and delivers mail daily as assigned.
  • Assembles files and maintains integrity of patient charts. Runs reports and prepares patient encounters for the next day. Responds to medical records requests as appropriate.
  • Keeps the patient reception area neat and clean at all times throughout the day.
  • Schedules patient appointments, explains to patients which pieces of information they are to bring or complete prior to an appointment, provides a range of potential charges for the visit and the patients estimated financial obligation, provides patients several scheduling options, follows approved scheduling guidelines, prepares and send out all appropriate information to patients.
  • Greets patients as they arrive for scheduled appointments. Ensures registration forms and other patient paperwork is complete and up to date.
  • Verifies demographic and insurance information for new and established patients, according to protocol, indexes insurance and identification documentation into the practice management system as appropriate.
  • Check out patients and collect payment from patients at the time of their visit and provides patients with a receipt. Collection should be made on past due balances as well as current dates of service. Arranges for payment plans according to Allergy Partners policy.
  • Ensures proper posting of charges into the practice management system daily as assigned.
  • Balances daily over-the-counter transactions and reconciles encounters with payment transactions; prepares deposit slip and delivers "daily close" packet to the Manager or central Administration as appropriate.
  • Closes the office each day, according to protocol.
  • Determines uncollectible balances and refers such accounts to the Practice Manager.
  • Assists in other front office duties at the request of the Practice Manager.
Other
  • Facilitates any physician requests throughout the day.
  • Maintains patient confidentiality; complies with HIPAA and compliance guidelines established by Allergy Partners.
  • Maintains detailed knowledge of practice management, electronic medical record, and other computer software as it relates to job functions.
  • Assists the clinical staff in contacting emergency services and participates in anaphylaxis drills as required. Helps to monitor patient waiting areas and facilitates proper patient flow.
  • Attends all regular staff meetings.
  • Performs all other tasks and projects assigned by the Practice Manager.
  • Completes all assigned AP training (such as CPR, OSHA, HIPAA, Compliance, Information Security, others) within designated timeframes.
  • Complies with Allergy Partners and respective hub/department policies and reports incidents of policy violations to a Supervisor/Manager/Director, Department of Compliance & Privacy or via the AP EthicsPoint hotline.
Supervisory Responsibilities
This job has no supervisory responsibilities.

Typical Physical Demands
Position requires full range of body motion including manual and finger dexterity and eye-hand
coordination. Involves standing and walking. Employee will occasionally be asked to lift and
carry items weighing up to 30 pounds. Normal visual acuity and hearing are required.
Employee will work under stressful conditions, and be exposed to bodily fluids on a regular
basis.

Typical Working Condition
Work is performed in a reception area and involves frequent contact with patients. Work may
be stressful at times. The employee must be comfortable dealing with conflicts and asking
patients for money. Interaction with others is constant and interruptive. Contact involves
dealing with sick people.

Qualifications

EDUCATIONAL REQUIREMENTS:
  • High school diploma required.
QUALIFICATIONS AND EXPERIENCE:
  • Minimum of two years of experience in a medical office or customer service position.
  • Proven success asking for payment, making change, and balancing a cash drawer.
  • Working knowledge of basic managed care terminology and practices.
  • Familiarity with scheduling and rearranging appointments effectively.
  • Comfortable using email, word processing and interacting with Internet applications.
  • Working knowledge of practice management and electronic health record software. GE Centricity is a plus.
  • Proven experience handling challenging patients/customers and dealing with conflict in elevated/stressful situations.
  • Ability to perform multiple and diverse tasks simultaneously with accuracy and efficiency.
  • Neat, professional appearance.
  • Strong written and verbal communication skills.
  • Bi-lingual is a plus, not required