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Patient Service Specialist

2 months ago


Stillwater, Minnesota, United States HealthPartners Full time

Position Overview:
The role serves as the initial contact for patients, ensuring a high-quality customer service experience.

Key Responsibilities:
- Manage appointment scheduling efficiently.
- Direct patient inquiries to the appropriate channels.
- Provide assistance in a call center environment, focusing on customer satisfaction.

Skills Required:
- Strong communication abilities.
- Proficiency in technology related to healthcare services.
- A commitment to delivering exceptional patient care.