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Patient Service Specialist
2 months ago
Position Overview:
The role serves as the initial point of contact for patients, ensuring a superior customer service experience.
Key Responsibilities:
- Manage appointment scheduling efficiently.
- Direct patient communications appropriately.
- Provide assistance in a call center environment, focusing on customer satisfaction.
Essential Skills:
- Strong communication abilities.
- Proficiency in technology and healthcare systems.
- Commitment to patient care and service excellence.