Medical Insurance Verification Specialist

6 days ago

Manasquan, United States Sportscare Physical Therapy Full time

Insurance Verification Specialist

SportsCare Physical Therapy-Manasquan, NJ

SportsCare Physical Therapy continues to provide the highest level of patient care for more than 20 years. Our entire staff, which includes, licensed physical therapists, occupational therapists, certified athletic trainers and a host of qualified support staff, recognize the contribution each staff member offers in enhancing a patient’s experience. Our friendly, compassionate and inviting environment reflects our respectful approach to all our employees.

We are currently seeking a full-time Insurance Verification Specialist/Contact Center Agent to join our exceptional team in Manasquan, NJ office. The ideal candidate will combine an engaging personality with an ability to maintain organization in a busy environment. This patient-oriented individual will also be able to meet the following job description and possess the following skills requirements. An extensive training program will ensure proficiency prior to independent work.

Duties and Responsibilities -

  • · Achieve daily productivity set forth by management
  • · Contact Insurance companies to obtain patient outpatient physical therapy benefits
  • · Review benefits for determination of patient responsibility
  • · Take calls from patients to obtain demographics, schedule and review benefits/responsibility
  • · Document and record all correspondences with insurance company and patients within appropriate systems
  • · Promote and adhere to HIPAA compliance
  • . Strong communication and patient experience skills
Qualifications and skills -
  • Knowledge of healthcare industry and the trends
  • Ability to gather and use data effectively
  • Strong analytical thinking
  • Excellent organizational, and problem-solving skills
  • Detail oriented and timely delivery of insurance verification
  • Strong communication and interpersonal skills
  • Ability to handle multiple assignments and issues at a time
  • Knowledge of latest insurance policies
  • Strong customer service and verbal communication
  • Knowledge of computer applications such as Microsoft suite
  • Knowledge of using Scheduling, EMR and practice management
  • Versatile and team player

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