Customer Service/Call Center Representative
6 months ago
Position Summary:
Answers, responds to, and follows up regarding alarm activity by performing some or all of the following duties:
This position is onsite at 2210 Landmark Place, Manasquan NJ 08736
Essential Duties And Responsibilities include the following. To perform this job successfully, the Monitoring Representative I may be expected to perform some or all of the duties listed, and other duties as assigned.
Verifies, responds to, and dispatches on emergency signals. Answers incoming calls. Operator must be licensed to work in all States mandating requirements. Must be proficient in the verification and dispatching of alarms to police/fire agencies Must know the different types if signals and the SOP’s for each signal. Operator will work under close supervision during the first 30 days. Must keep abreast of the organization goals and positions held. Must be able to meet minimum productivity standards set. Must keep abreast of both company and central station policies. Must meet minimum quality standards set for them. Position requires weekend, holiday and shift work and may require mandatory overtime. Notifies customers of non-emergency signals. Notifies responders on emergency signals after dispatch. Processes basic data changes to customer accounts. Must be able to handle signals from one location/area and TTY stations. Position requires weekend, holiday and shift work and may require mandatory overtime.Knowledge:
Knowledge of and familiarity with Computers and Microsoft Office applications, and Internet. Knowledge of Company policies, procedures, guidelines, and practices. Basic knowledge and understanding about VIP accounts and department.Skills:
Self-motivated and a professional attitude. Excellent communication and listening skills. Excellent teambuilding, customer service, and interpersonal skills. Must possess good decision making skills, be very organized and detail oriented. Must be proficient with personal computer, keyboard, fax machine, copy machine and telephone Must be able to meet minimum productivity standards set that apply to a Level I operator. Must meet minimum quality standards set for them (90% or better average on Q/A).Abilities:
Ability to work overtime as requested by management. Ability to use discretion and problem analysis. Ability to work effectively with others. Ability to work as part of a dynamic team and be flexible. Ability and willingness to make key contributions to the growth of the business. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to effectively present information to top management, public groups, and/or boards of directors. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to adapt to changes in the work environment, delays or unexpected events; manage competing demands; change approach or method to best fit the situation. Ability to concentrate on a task over a period of time without being distracted. Ability to maintain composure, keep emotions in check and avoid aggressive behavior, even in very difficult situations.Physical Demands:
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; twist; use hands to handle; push; pull or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Work Environment:
While performing the duties of this job, the employee is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually moderate. Normal office environment.Minimum Qualifications:
High School Diploma or General Education Degree (GED) and one to three months related experience or related training/certification preferred.Work Environment:
This position is onsite at 2210 Landmark Place, Manasquan NJ 08736Pay and Benefits Disclosure:
The pay range for this role is $20-$24 an hour. We offer employees access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others. Employees accrue up to 120 hours in their first year. Your accrual rate increases after your first year. We also offer 6 paid holidays.
-
Patient Financial Service Coordinator
3 days ago
Manasquan, United States Allied Digestive Health Full timeJob DescriptionAllied Digestive Health is one of the largest integrated networks of gastroenterology care centers in the nation with over 200 providers and 60 locations throughout New Jersey and New York. As a fast-growing physician-led organization, our dynamic structure encourages physician input and decision-making, while simultaneously offering...
-
In-House Engineer
7 days ago
Manasquan, United States MXR Imaging, Inc. Full timePosition Description: In-House Engineer & Service Support will assist with all required service reports, including inspection of equipment. Also, support the company Mission by assisting with the staging and tearing down of CT systems and provide technical support to the entire organization. Roles & Responsibilities: Assist in CT staging and...
-
swimming Pool Service Technician
1 week ago
Manasquan, United States The Pool House Llc Full timeJob DescriptionJob DescriptionLooking for experienced individuals with the right work ethic to join our Service/maintenance teams. Experience helps, but we are willing to train the right individual.Company DescriptionSwimming Pool Company based out of Manasquan NJ, 350 customer base. We work fromCompany DescriptionSwimming Pool Company based out of...
-
Manasquan, New Jersey, United States Allied Digestive Health Full timeAt Allied Digestive Health, we are seeking a highly skilled Gastroenterologist to join our dynamic team in Toms River, NJ. As one of the largest integrated networks of gastroenterology care centers in the nation, we prioritize patient care and offer extensive opportunities for growth.The successful candidate will have a BEC or BC Gastroenterology degree and...
-
Driver Helper
4 weeks ago
Manasquan, United States United Parcel Service Full timeSHIFT YOUR FUTURE Seasonal Driver Helper SHIFT YOUR TEAM Who exactly are UPS Seasonal Driver Helpers? As a Driver Helper this is a position where you’ll ride along with a Package Delivery Driver in our famous brown trucks and help get packages of all shapes and sizes exactly where they need to be. It’s a lot of in and out of the truck, making...
-
Seasonal Support Driver
4 weeks ago
Manasquan, United States United Parcel Service Full timeSHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors,...
-
Driver Helper
3 weeks ago
Manasquan, United States United Parcel Service Full timeSHIFT YOUR FUTURESeasonal Driver Helper SHIFT YOUR TEAM Who exactly are UPS Seasonal Driver Helpers? As a Driver Helper this is a position where you’ll ride along with a Package Delivery Driver in our famous brown trucks and help get packages of all shapes and sizes exactly where they need to be. It’s a lot of in and out of the truck, making...
-
Driver Helper
3 weeks ago
MANASQUAN, United States United Parcel Service Full timeSHIFT YOUR FUTURE Seasonal Driver Helper SHIFT YOUR TEAM Who exactly are UPS Seasonal Driver Helpers? As a Driver Helper this is a position where you’ll ride along with a Package Delivery Driver in our famous brown trucks and help get packages of all shapes and sizes exactly where they need to be. It’s a lot of in and out of the truck, making...
-
Driver Helper
3 weeks ago
MANASQUAN, United States United Parcel Service Full timeSHIFT YOUR FUTURE Seasonal Driver Helper SHIFT YOUR TEAM Who exactly are UPS Seasonal Driver Helpers? As a Driver Helper this is a position where you’ll ride along with a Package Delivery Driver in our famous brown trucks and help get packages of all shapes and sizes exactly where they need to be. It’s a lot of in and out of the truck, making...
-
Manasquan, New Jersey, United States Allied Digestive Health Full timeAbout the RoleWe are seeking a highly skilled and dedicated Certified Registered Nurse Anesthetist (CRNA) to join our team at Allied Digestive Health in Eatontown, NJ. As a key member of our gastroenterology practice, you will play a crucial role in delivering exceptional patient care and contributing to the success of our organization.Job SummaryThis is a...
-
FT CRNA stunning Eatontown, NJ
2 weeks ago
Manasquan, United States Allied Digestive Health Full timeWelcome to Allied Digestive Health!We are seeking a Full Time CRNA for our surgi-center in Eatontown, NJWe take pride in our fine staff and facilities, which provide state-of-the art medical care and treatment of gastrointestinal and liver disease. The right Candidate will have an active NJ License ( If you need help procuring this, we can help). We offer...
-
FT CRNA stunning Eatontown, NJ
2 days ago
Manasquan, United States Allied Digestive Health Full timeFT CRNA stunning Eatontown, NJ at Allied Digestive Health summary: Allied Digestive Health is seeking a Full Time CRNA for their surgi-center in Eatontown, NJ. The position offers an excellent work-life balance with a Monday to Friday schedule, no nights, weekends, or call. Candidates should possess an active NJ License and prior experience with GI cases...
-
manasquan, United States Allied Digestive Health Full timeWelcome to Allied Digestive Health!We are seeking a Full Time CRNA for our surgi-center in Eatontown, NJWe take pride in our fine staff and facilities, which provide state-of-the art medical care and treatment of gastrointestinal and liver disease.The right Candidate will have an active NJ License ( If you need help procuring this, we can help). We offer...
-
FT CRNA stunning Eatontown, NJ
2 weeks ago
Manasquan, United States Allied Digestive Health Full timeWelcome to Allied Digestive Health!We are seeking a Full Time CRNA for our surgi-center in Eatontown, NJWe take pride in our fine staff and facilities, which provide state-of-the art medical care and treatment of gastrointestinal and liver disease. The right Candidate will have an active NJ License ( If you need help procuring this, we can help). We offer...
-
FT CRNA stunning Eatontown, NJ
3 days ago
Manasquan, United States Allied Digestive Health Full timeFT CRNA stunning Eatontown, NJ at Allied Digestive Health summary: Allied Digestive Health is seeking a Full Time CRNA for their surgi-center in Eatontown, NJ. The position offers an excellent work-life balance with a Monday to Friday schedule, no nights, weekends, or call. Candidates should possess an active NJ License and prior experience with GI cases...
-
manasquan, United States Allied Digestive Health Full timeFT CRNA stunning Eatontown, NJ at Allied Digestive Health summary: Allied Digestive Health is seeking a Full Time CRNA for their surgi-center in Eatontown, NJ. The position offers an excellent work-life balance with a Monday to Friday schedule, no nights, weekends, or call. Candidates should possess an active NJ License and prior experience with GI cases...
-
FT CRNA stunning Eatontown, NJ
5 days ago
Manasquan, United States Allied Digestive Health Full timeFT CRNA stunning Eatontown, NJ at Allied Digestive Health summary: Allied Digestive Health is seeking a Full Time CRNA for their surgi-center in Eatontown, NJ. The position offers an excellent work-life balance with a Monday to Friday schedule, no nights, weekends, or call. Candidates should possess an active NJ License and prior experience with GI cases...
-
Automotive Service Technician
4 days ago
Manasquan, New Jersey, United States Midas of MonmouthMercer County and Surrounding Areas Full timeJob Summary:We are seeking an experienced Automotive Service Technician to join our team at Midas of Monmouth/Mercer County and Surrounding Areas. As a key member of our team, you will be responsible for performing a wide range of automotive maintenance services, including routine vehicle maintenance, safety inspections, and shop maintenance tasks.About...
-
CRNA PT or PD no nights, weekends, or call
5 days ago
Manasquan, New Jersey, 08736, Monmouth County, NJ, United States Allied Digestive Health Full timeCRNA PT or PD no nights, weekends, or call! at Allied Digestive Health summary: We are looking for a part-time or per diem Certified Registered Nurse Anesthetist (CRNA) to join our surgical center in Red Bank, NJ, which focuses on gastrointestinal and liver diseases. Candidates should possess an active NJ license and experience in GI cases is a plus, with a...
-
Seasonal Support Driver
6 days ago
Manasquan, United States United Parcel Service Inc. Full timeSHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver youll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors, and being...
