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Patient Access Rep

4 months ago


Marietta, United States United Musculoskeletal Partners Full time

Patient Access Rep Job Details Job Type Full-time Marietta, GA Description Position Overview The Patient Access Representative is responsible for all aspects of the registration process, insurance verifications, patient collections, referrals and scanning documents into the EMR system. Essential Functions • Provide excellent customer service to internal and external customers through prompt response and courteous communication within 24 hours of the request. • Verify all insurances as necessary to ensure accurate eligibility for coverage of treatment. • Effectively collecting patient co pays for their visit or collecting patient balance as needed. • Maintain departmental goals and productivity parameters as set forth by Care Coordination Manager. • Assist patients with filling out paperwork, questions or concerns regarding insurance, or balances. • Covers co-workers and cross trains as necessary to meet the needs of the clinic. Other: • Assist team members as needed. • Other duties as assigned. Company: United Musculoskeletal Partners Address: 300 Tower Rd, Marietta, GA, 30060