Print Services Associate
3 weeks ago
Under the direct supervision of the Lead/Manager, the office services associate is responsible for accurately producing high-quality digital print requests, services and entering job data/billing into job data tracking system.
Hours- 4PM - 12AM (Mon-Th), 12:30PM - 7PM (Fri), On Call (Sun)
Responsibilities:
- Provide quality reproduction of all materials submitted by customer, including binding/finishing (drilling, cutting, folding, hole-punching, laminating) stapling and non-technical maintenance of copiers
- Operate digital, high-speed copiers
- Prepare materials for mailing including: addressing, stuffing envelopes and making labels
- Complete job tickets with minimum instructions
- Trouble shoot jams and perform normal key operator preventative maintenance on machines
- Monitor usage of materials and supplies and order as necessary to maintain effective levels
- Maintain records and logs of equipment usage and recommend technical direction
- Demonstrate flexibility in satisfying customer demands in a high volume, production environment
- Available to work overtime and work different shifts as needed
Requirements:
- High school diploma or equivalent (GED) preferred but not required
- Minimum of 1 year customer service related experience preferred
- Minimum of 1 year demonstrated knowledge and experience in high production printing services
- Excellent communication skills both verbal and written
- Ability to effectively work individually or in a team environment
- Competency in performing multiple functional tasks
- Lifting up to 40 pounds
- Standing for long periods of time
- Significant walking
- Ability to respond to frequent demands of high profile customers
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