Print Services Associate

3 weeks ago


Chicago, United States The Millennium Group Full time

Under the direct supervision of the Lead/Manager, the office services associate is responsible for accurately producing high-quality digital print requests, services and entering job data/billing into job data tracking system.

Hours- 4PM - 12AM (Mon-Th), 12:30PM - 7PM (Fri), On Call (Sun)

Responsibilities:

  • Provide quality reproduction of all materials submitted by customer, including binding/finishing (drilling, cutting, folding, hole-punching, laminating) stapling and non-technical maintenance of copiers
  • Operate digital, high-speed copiers
  • Prepare materials for mailing including: addressing, stuffing envelopes and making labels
  • Complete job tickets with minimum instructions
  • Trouble shoot jams and perform normal key operator preventative maintenance on machines
  • Monitor usage of materials and supplies and order as necessary to maintain effective levels
  • Maintain records and logs of equipment usage and recommend technical direction
  • Demonstrate flexibility in satisfying customer demands in a high volume, production environment
  • Available to work overtime and work different shifts as needed

Requirements:

  • High school diploma or equivalent (GED) preferred but not required
  • Minimum of 1 year customer service related experience preferred
  • Minimum of 1 year demonstrated knowledge and experience in high production printing services
  • Excellent communication skills both verbal and written
  • Ability to effectively work individually or in a team environment
  • Competency in performing multiple functional tasks
  • Lifting up to 40 pounds
  • Standing for long periods of time
  • Significant walking
  • Ability to respond to frequent demands of high profile customers


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