Desktop Support Specialist
5 months ago
Job Description:
- Under close supervision performs first line technical support to computer customers with questions regarding account administration, distribution of software and documentation, enterprise applications, system, and network status.
- May answer simple technical or functional questions and perform minor troubleshooting regarding use and identification of personal computer hardware and software related to network communications.
- Uses established detailed guidelines and assists higher-level technicians with on-site installations.
- Provides support to users in helping them navigate/use software applications and troubleshoot/resolve problems. If unable to handle requests, collects and documents necessary information for the appropriate specialist, higher level personnel or tiered support.
- Follows detailed administrative procedures and processes support requests accurately and in a timely manner.
- Acquires and maintains knowledge of existing MHS clinical systems and new systems in order to provide accurate assistance.
- Attends training sessions as required (DoD, Service, MTF, and/or Corporate).
- Participates in special projects/data calls as required, under close supervision that enhance the quality or efficiency of the Support service.
Education:
- High school education or equivalent;
- There is no experience substitution for a High School Diploma; however a G.E.D., other degree equivalency program, or a technical trade school certificate is acceptable.
- Experience working in military healthcare environment
- Good organizational skills
- Effective communication skills (oral & written)
- General understanding of how computers connect to networks / servers
- Knowledge of basic computer concepts, and the Internet.
- Knowledge of Windows XP, Microsoft Office, and Outlook-able perform basic tasks with these applications such as word processing, sending email, etc.
- Working knowledge of basic hardware such as printers and scanners, media storage.
- Virtual Classroom Training: CHCS Applications, AHLTA System Administration
- Technical IA Training: A+ Certification
- MTF Specific Training; HIPPA / Privacy Act Training
-
IT Support Specialist
1 month ago
Pensacola, Florida, United States Nationwide IT Services Full timeJob Title: IT Support Specialist Nationwide IT Services is seeking a skilled IT Support Specialist to provide technical assistance to staff and students. The ideal candidate will have a strong understanding of desktop operating systems, hardware, and software.Provide technical support services to staff and students during core business hours.Investigate and...
-
IT Support Specialist
4 weeks ago
Pensacola, Florida, United States KT Consulting Full timeJob Title: Desktop Support SpecialistJob Summary: We are seeking a skilled Desktop Support Specialist to join our team at KT Consulting. As a key member of our IT department, you will provide technical support to our customers, ensuring they have a seamless experience with our systems and applications.Key Responsibilities:* Provide first-line technical...
-
Technical Support Specialist for Operations
4 weeks ago
Pensacola, Florida, United States Capgemini Full timeAt Capgemini, we're seeking a skilled Technical Support Specialist to join our team. As a key member of our operations team, you'll provide top-notch technical support to our clients, ensuring their devices and software run smoothly.Key responsibilities include:Providing installation assistance for customer desktop/web-based software, including database...
-
IT Support Specialist
1 month ago
Pensacola, Florida, United States TeamLogic IT, Pensacola, FL Full timeJob OverviewTeamLogic IT, Pensacola, FL is seeking a skilled IT Technician to join our team. As a key member of our technical staff, you will be responsible for ensuring the smooth operation of our systems and providing top-notch support to our clients.Key ResponsibilitiesProvide timely and effective support to clients via phone, email, and web...
-
Technical Support Specialist
1 month ago
Pensacola, United States Goldbelt Full timeOverview Goldbelt Nighthawk offers sound solutions in software development and both defensive and proactive cybersecurity. Nighthawk offers an integrated, holistic cybersecurity workforce that is enthusiastic, continuously learning, and progressive. The team is fully committed to implementing dynamic cybersecurity solutions that effectively address the needs...
-
Deskside Support Specialist
1 month ago
Pensacola, Florida, United States Raas Infotek Full timeJob Title: Deskside Support Technician**Job Summary:**We are seeking a highly skilled and experienced Deskside Support Technician to join our Field Service Operations team at Raas Infotek Corporation. As a key member of our team, you will provide high-quality support to our end-users, ensuring timely and effective resolution of technical issues.**Key...
-
Medical Support Specialist
3 weeks ago
Pensacola, Florida, United States All Medical Personnel Full timeMedical Support Specialist**Job Summary**We are seeking a skilled and compassionate Medical Support Specialist to join our team at All Medical Personnel. As a Medical Support Specialist, you will play a vital role in providing exceptional patient care and support in a fast-paced healthcare setting.**Responsibilities*** Schedule and confirm patient...
-
Clinical Support Specialist
1 week ago
Pensacola, Florida, United States Ascension Health Full timeJob Summary: We are seeking a Clinical Support Specialist to join our team. In this role, you will perform various clinical and non-clinical patient care activities under supervision.About the Role: As a Clinical Support Specialist, you will aid patients with movement and placement, assist with personal care and activities of daily living, report any changes...
-
Administrative Support Specialist
4 weeks ago
Pensacola, Florida, United States University of West Florida Full timeKey Responsibilities: Provide administrative support to the ITS Executive Director, Directors, and Administrative Specialist, ensuring smooth operations across various functions.Key Skills: Excellent communication and organizational skills Ability to work effectively in a team environmentRequirements: High school diploma or equivalent required 2+ years of...
-
Diagnostic Imaging Specialist
2 days ago
Pensacola, Florida, United States Healthcare Support Permanent Placement Full timeJob DescriptionWe are seeking a skilled Diagnostic Imaging Specialist to join our team at a reputable healthcare facility in Pensacola, Florida.The successful candidate will be responsible for conducting diagnostic imaging procedures using computed tomography (CT) equipment and providing exceptional patient care.Key Responsibilities:Conduct CT procedures...
-
Technical Support Specialist
1 month ago
Pensacola, Florida, United States Goldbelt Full timeJob Title: Technical Support SpecialistOverviewGoldbelt Nighthawk offers innovative solutions in software development and cybersecurity. Our team is dedicated to providing dynamic cybersecurity solutions that meet the unique needs of our customers.Job Summary:The Technical Support Specialist will provide technical support to the Navy Medicine Operational...
-
Pediatric Support Specialist
4 weeks ago
Pensacola, Florida, United States Ascension Full timeAbout the RoleWe are seeking a highly skilled Pediatric Support Specialist to join our team at Ascension Sacred Heart. As a key member of our Pediatric Support Services department, you will play a vital role in providing social, emotional, and developmental support to pediatric patients and their families during hospitalization.Key...
-
Peer Support Specialist
4 weeks ago
Pensacola, Florida, United States LifeView Group Full timeAbout the Role:The Peer Support Specialist will provide peer-based support services to individuals with similar lived experiences, utilizing their own recovery journey to mentor, monitor, and motivate others towards achieving recovery.Key Responsibilities:Participate in all approved activities structured by the volunteer supervisor.Adhere to dress and...
-
Medical Support Specialist RN
2 weeks ago
Pensacola, United States Biolife Plasma Services Full timeBy clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge. Job...
-
Technical Support Specialist
4 weeks ago
Pensacola, Florida, United States Goldbelt Nighthawk, LLC Full timeJob SummaryGoldbelt Nighthawk, LLC is seeking a skilled Technical Support Specialist to join our team. The ideal candidate will have a strong background in audio visual systems, cybersecurity, and IT service desk operations. Key Responsibilities Provide technical support for audio visual systems, including design, configuration, installation, and...
-
Administrative Support Specialist
4 weeks ago
Pensacola, Florida, United States University of West Florida Full timeJob SummaryWe are seeking an experienced Administrative Specialist to join our team at the University of West Florida. This role will provide high-level administrative and financial support for the College of Arts, Social Sciences, and Humanities (CASSH) Dean's Office.Key ResponsibilitiesManage the Dean's Office calendars and reservation requests.Provide...
-
Technical Support Specialist
4 weeks ago
Pensacola, Florida, United States Novel Applications of Vital Information Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Novel Applications of Vital Information. The successful candidate will be responsible for providing top-notch technical support to our clients, ensuring that their systems and applications are running smoothly and efficiently.Key Responsibilities- Provide Tier I and...
-
IT Systems Support Specialist
4 weeks ago
Pensacola, Florida, United States Zillion Technologies, Inc. Full timeUser Account Management RoleJob Summary:Zillion Technologies, Inc. is seeking a skilled IT Systems Support Specialist to join our team. The successful candidate will be responsible for the effective operation and administration of user accounts across various systems and applications.Key Responsibilities:Create and manage user accounts in accordance with...
-
Pediatric Support Specialist
1 month ago
Pensacola, Florida, United States Ascension Full timeJob SummaryWe are seeking a highly skilled Pediatric Support Specialist to join our team at Ascension Sacred Heart. As a key member of our Pediatric Support Services department, you will play a vital role in providing social, emotional, and developmental support to pediatric patients and their families.Key ResponsibilitiesCollaborate with the healthcare team...
-
Behavioral Support Specialist
19 hours ago
Pensacola, Florida, United States LifeView Group Full timeJob Summary:A Behavioral Support Specialist at LifeView Group provides clinical support to adults and children receiving substance abuse, mental health services, or co-occurring disorders in residential programs, inpatient settings, day/evening programs, outpatient programs, and/or community-based programs.This position is responsible for:Establishing a...