Small Group Account Manager

2 weeks ago

Seattle, United States OneDigital Full time

Are you looking to accelerate your career without having to hide your authentic self - a place where you can be you? A career that's making a bigger impact on the world? At OneDigital, we are on a mission to help people do their best work and live their best lives. From the services we offer to the way we show up for each other each day, we are fueling dreams, achieving big goals, and embracing each other's truest selves.

We understand that pursuing a new job is a big deal. Maybe you're afraid you won't fit in. Well, here's the good news. For us, the days of "fit in to get in" are over and being different is not a barrier to getting ahead. Greatness comes in all shapes, sizes, colors, and experience levels. If you are looking for a people-first culture that is wired for growth, driven to serve, and totally committed to having your back, give us a shot. Your best life awaits.

Our Newest Opportunity:

The Small Account Manager is responsible for day to day management of their assigned book of business. The AM works closely and collaboratively with the internal service team, Benefits Consultants and/or Client Executives to ensure service deliverables meet and exceed client expectations. The AM serves as the clients' main point of contact for any benefit- related service needs.

Essential Duties and Responsibilities (include but are not limited to):

  • Manages and maintains assigned book of business of 50-60 groups
  • Works with groups less than 50 employees
  • Serves in an advisory capacity for clients.
  • Delegates work assignments to internal service team members
  • Works closely with Benefits Consultants and/or Client Executives to manage the entire renewal process.
  • Manages day to day client issues.
  • Conducts needs analysis and strategy calls
  • Conducts enrollment meetings as needed.
  • Conducts regular face-to-face meetings with clients.
  • Advises clients in reducing costs while offering competitive benefits options.
  • Assists in growing the book of business through cross-sale opportunities when available.
  • Builds relationships with clients through proactive communications.
  • Communicates and educates clients on latest trends, concerns and changes in the industry.
  • Effectively and efficiently manages complex accounts and high-level service deliverables
  • Champion convergence initiatives among various verticals within OneDigital, nurturing relationships and innovating ideas that foster business development opportunities and enhance client retention.
Qualifications, Skills, and Requirements:
  • Must be self-motivated and disciplined
  • Possess excellent written and verbal communication skills
  • Possess strong organizational skills
  • Must be very detail-oriented
  • Demonstrate leadership capabilities
  • Ability to work with clients at a strategic level
  • Ability to thrive in fast-paced environment
Education, Training and Experience:
  • 2+ years' experience in account management or in a consultative role, required
  • Prior experience in broker agency or benefit administration firm, required
  • Current Life and Health license, required
  • Thorough knowledge of health and ancillary products; required
  • Working knowledge of all Microsoft Office products; required
  • Familiarity and practical knowledge of quoting process and tools; preferred
  • Bachelor's Degree, preferred
  • Experience with database applications, a plus.


The typical base pay range for this role nationwide is $60,000 to $68,000 / year.

Your base pay is dependent upon your skills, education, qualifications,
professional experience, and location. In addition to base pay, some roles are
eligible for variable compensation, commission, and/or annual bonus based on
your individual performance and/or the company's performance. We also offer
eligible employees health, wellbeing, retirement, and other financial benefits,
paid time off, overtime pay for non-exempt employees, and robust learning and
development programs. You will receive reimbursement of job-related expenses
per the company policy and may receive employee perks and discounts.

To learn more, visit: www.onedigital.com/careers

Thank you for your interest in joining the OneDigital team

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