Luxury BDC Agent

1 month ago

Indianapolis, United States Tom Wood Full time
Tom Wood Group is seeking a full-time Luxury BDC Agent to work at the Tom Wood Home Office. Automotive BDC experience is a MUST, Luxury is preferred. This individual will communicate effectively in order to fulfill all BDC duties for our 4 luxury stores.

Pay: 18/ hour with bonus structure

Schedule: Monday-Friday and some Saturdays from 9a - 6p

RESPONSIBILITIES:
  • Completing Daily Checklists/Paperwork
  • Brand Ambassador
  • Ability to understand the needs of each luxury brand and deliver a world-class experience
  • Outbound and Inbound phone calls
  • Providing high-end customer service
  • Reaching number expectations daily
  • Excellent organizational skills and attention to detail
  • Able to communicate professionally via email and over the phone with co-workers and customers
  • Maintaining a thorough knowledge base of the luxury dealerships/brands
  • Open communication with the dealership service department
QUALIFICATIONS:
  • BDC experienced REQUIRED
  • Luxury BDC- preferred
  • Excellent Customer service skills required
  • Strong attention to detail and organization
  • Ability to work well independently and with others
  • Ability to multi-task in a fast-paced environment
  • Strong computer skills and ability to navigate/enter data into established databases
This is an in-office position.
BENEFITS
  • PTO & Vacation
  • Paid Holidays
  • Medical
  • Dental
  • Vision
  • 401k with Company Match
  • Life
  • Disability
  • Training
  • Tuition Reimbursement
  • Service Awards
  • Career Advancement


ABOUT TOM WOOD GROUP

The Tom Wood Group is proud to be family-owned and locally operated for over 50 years. Since our start in 1967, the Tom Wood Group has grown outside of automotive to include many franchises with locations throughout the Midwest and New Zealand.

Our Core Values: Humbly Confident, Passionately Driven, Sincere Desire to Help Others, Uncompromising Integrity

Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle record, verification of social security number, and passing a drug test at a certified testing facility. Tom Wood Group is an equal-opportunity employer.

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