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Triage Nurse

1 month ago


Amherst, United States EXCELSIOR ORTHOPAEDICS GROUP Full time

Job Summary Candidate must reside in Western New York Triage nurse is responsible for working with orthopedic physicians and surgeons to provide telephonic nursing support to surgical and non-surgical patients. This individual will also respond to patient telephone calls and patient portal communications regarding treatment plan, medication refills, urgent concerns and overall assistance with plan of care. Additionally, this position maintains current accurate information for the physicians and mid-level providers in EMR (Medent). Duties and Responsibilities Demonstrate our Core Values of being Patient Centered, Team Focused, Service Driven, Accountable, and Innovative every day Obtain patient's complete medical history and physical data Collaborate with multiple care teams having direct contact with physicians and physician assistants to determine appropriate course of action Provide patient education, advise patients on post-op care and expectations Responds to patient telephone calls and patient portal communications regarding treatment plans, medication refills, urgent concerns, overall assistance with plan of care, and facilitate response per physician protocol when required Charts accurately, concisely, descriptively, and legibly indicating patients progress in Medent Qualifications Requirements and Qualifications Current NYS RN license 3+ years of experience as a Triage Nurse, experience in orthopedics preferred EMR experience required, Medent a plus Excellent written and verbal communication skills required to effectively exchange information with patients, providers, and staff Proficient in Microsoft Suite including Word, Excel, and Teams Physical Demands Manual and finger dexterity and eye-hand coordination to operate equipment Corrected vision and hearing within normal range to communicate with patients, providers, and staff Position requires full range of body motion including ability to position and move patients Extensive standing and walking Frequent reaching, stooping, squatting, bending, kneeling, and crouching Occasional lifting and carrying carry items weighing 10 pounds or more Work environment may involve some exposure to hazards/physical risk