Retail Operations Assistant
1 month ago
Overview
Our team is committed to providing an exceptional shopping experience by assisting customers and maintaining high brand and execution standards. This role involves greeting customers, processing merchandise, upholding merchandising standards, and supporting the team across the store.
- Greet and assist teammates and customers to support their shopping experience.
- Process received merchandise and maintain an organized backroom in partnership with the Freight Flow/Operations Lead.
- Uphold company merchandising and presentation standards.
- Assist with truck unloading, freight processing, and execution of transfers.
- Ensure a great customer experience by completing all processes according to service level standards.
- Adhere to safety, loss prevention, and standard operating procedures.
- Create an inclusive store environment where everyone feels welcome, safe, and respected.
- Take an all-hands-on-deck approach to support the team across the store.
- Perform other tasks as assigned by management.
Teammate Traits
- Ensures Accountability
- Customer-Focus
- Collaborative
- Instills Trust
- Decision-Quality/Decision-Making Abilities
- Action-Oriented
Qualifications
- Prior retail sales, operations, maintenance, or customer-focused experience preferred.
- Ability to stand, bend, stoop, reach, push, pull, and lift up to 35 lbs. items repetitively.
- Ability to work extended periods of time standing, walking, and at heights greater than 4 feet with use of equipment.
- Ability to perform repetitive motions for short periods of time.
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