IT Support Specialist

2 weeks ago


Grandville, United States Mentavi Inc Full time

About Us: Designated as Michigan's one of 50 companies to watch Michigan Celebrates in 2022. Mentavi Health is a leading provider of behavioral health services, offering comprehensive diagnosis and treatment across the United States. We are committed to maintaining the highest standards of compliance, credentialing, and risk management to ensure the safety and well-being of our patients.

This position is in a hybrid setting Monday-Friday 8am - 5pm and will report to the Systems Administrator. This role will report to our Grandville office.

Mentavi Health is actively seeking a highly-motivated and knowledgeable individual to join our organization as IT Support Specialist. This role is responsible for supporting our internal employees with day-to-day technical support, as well as helping to build and maintain our company's technical infrastructure. Support Specialist is responsible for deploying and supporting end-user technology and software. The role involves delivering exceptional customer service and support to end-users and managing the flow, resolution, or possible escalation of service desk requests.

Key Responsibilities:

  • Provide first level support to internal staff and healthcare providers. Including troubleshooting, software issue investigation, hardware support, and general inquiries
  • Manage saas account creation and access for staff
  • Handle CRM issues that arise, and document and report related issues to the development team
  • Onboard new employees with required hardware and software
  • Work to implement additional IT projects as assigned
Education and Experience:
  • Associate's degree in IT or other related field, preferred but not required
  • Minimum of 2 years of experience in tech related field (Information Technically, Development, etc)
  • Experience with Google Workspace
  • Experience with the Apple MacOS, Apple Business Manager and Mobile Device Management (MDM)
Desired Skills/Abilities:
  • Administration of SAAS platforms and other software licensing systems
  • Operating within ITSM ticketing systems
  • Email Administration
  • Hardware Management
  • Zsh or AppleScript
  • Ability to prioritize tasks and pursue resolutions using personal discretion regarding approval or escalation.
  • Ability to navigate team dynamics and collaborate within a multi-team environment
  • Supportive and enthusiastic of the company's mission, vision and values
Equal Opportunity

Mentavi Health is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Benefits:
  • Competitive salary and benefits package (health, dental, vision, 401K)
  • Professional development opportunities
  • Hybrid/flexible work environment
  • Paid Holidays & PTO
  • STD and LTD
  • Paid life insurance and voluntary life insurance options
  • Employee stock options
  • Canine pet policy
  • Free snacks and drinks in the office
  • Company meetings with paid lunches
  • Access to our diagnostic evaluation(s)
  • Team building events including but not limited to company picnics

  • IT Support Specialist

    18 hours ago


    Grandville, Michigan, United States Creative Financial Staffing Full time

    IT Support SpecialistWe are seeking a skilled IT Support Specialist to join our team at Creative Financial Staffing. As an IT Support Specialist, you will be responsible for providing technical end-user support to a variety of client environments.Key Responsibilities:Assist with user administration, Office 365 Application support, software & hardware...

  • IT Support Specialist

    3 weeks ago


    Grandville, Michigan, United States Creative Financial Staffing Full time

    Job Title: IT Support Desk SpecialistJob Summary:We are seeking a highly skilled IT Support Desk Specialist to join our team. As a key member of our IT department, you will provide technical support to our clients, assisting with user administration, Office 365 application support, software and hardware support, remote connectivity, server support, and...


  • Grandville, United States Creative Financial Staffing Full time

    Position: IT Support Desk Specialist A leading provider of IT Services in the Grand Rapids, MI area is seeking a full-time, permanent IT Support Desk Specialist to join their growing team. Here are a few reasons why you should apply: Opportunity to work Partially Remote! Continuous investment in peer-to-peer mentoring, training and certifications for...


  • Grandville, United States Creative Financial Staffing Full time

    Position: IT Support Desk Specialist A leading provider of IT Services in the Grand Rapids, MI area is seeking a full-time, permanent IT Support Desk Specialist to join their growing team. Here are a few reasons why you should apply: Opportunity to work Partially Remote! Continuous investment in peer-to-peer mentoring, training and certifications for...

  • IT Support Specialist

    13 hours ago


    Grandville, Michigan, United States Mentavi Inc. Full time

    Job SummaryMentavi Health is seeking a highly motivated and knowledgeable IT Support Specialist to join our team. This role is responsible for providing day-to-day technical support to internal employees, as well as helping to build and maintain our company's technical infrastructure.The ideal candidate will have a strong understanding of IT systems and be...


  • Grandville, Michigan, United States Mentavi Inc Full time

    About UsMentavi Health is a leading provider of behavioral health services, offering comprehensive diagnosis and treatment across the United States. We are committed to maintaining the highest standards of compliance, credentialing, and risk management to ensure the safety and well-being of our patients.Job SummaryWe are seeking a highly-motivated and...

  • IT Support Specialist

    21 hours ago


    Grandville, Michigan, United States Mentavi Inc Full time

    About UsMentavi Health is a leading provider of behavioral health services, offering comprehensive diagnosis and treatment across the United States. We are committed to maintaining the highest standards of compliance, credentialing, and risk management to ensure the safety and well-being of our patients.Job SummaryWe are seeking a highly-motivated and...


  • Grandville, Michigan, United States Mentavi Inc. Full time

    Job Title: Patient Support SpecialistWe are seeking a highly skilled Patient Support Specialist to join our team at Mentavi Health. As a Patient Support Specialist, you will provide exceptional customer service to our patients, addressing their inquiries and concerns in a timely and professional manner.Key Responsibilities:Answer incoming calls, chats, and...

  • IT Support Specialist

    3 weeks ago


    Grandville, Michigan, United States PADNOS Full time

    IT Internship Opportunity at PADNOSPADNOS, a leading recycling company in Michigan, is seeking a highly motivated and detail-oriented IT intern to join their team. As an IT intern, you will have the opportunity to work with a dynamic team of professionals and gain hands-on experience in IT operations.Key Responsibilities:Provide technical support to...


  • Grandville, Michigan, United States PADNOS Full time

    IT Internship Opportunity at PADNOSPADNOS, a leading recycling company in Michigan, is seeking a highly motivated and detail-oriented IT intern to join their team. As an IT intern, you will have the opportunity to work with a dynamic team of professionals and gain hands-on experience in various aspects of IT operations.Key Responsibilities:Provide technical...


  • Grandville, Michigan, United States PADNOS Full time

    IT Internship Opportunity at PADNOSPADNOS, a leading recycling company in Michigan, is seeking a highly motivated and detail-oriented IT intern to join our team. As an IT intern, you will have the opportunity to work with our experienced IT professionals and gain hands-on experience in a fast-paced and dynamic environment.Key Responsibilities:Provide...

  • IT Support Specialist

    4 weeks ago


    Grandville, Michigan, United States PADNOS Full time

    IT Internship Opportunity at PADNOSPADNOS, a leading recycling company in Michigan, is seeking a motivated and detail-oriented IT intern to join our Information Technology Operations department. As an IT intern, you will have the opportunity to work with a team of experienced professionals and gain hands-on experience in various aspects of IT operations.Key...

  • IT Support Specialist

    1 month ago


    Grandville, Michigan, United States PADNOS Full time

    IT Internship OpportunityPADNOS, a leading recycling company in Michigan, is seeking a highly motivated and detail-oriented IT intern to join our Information Technology Operations department.Key Responsibilities:Configure and troubleshoot PC hardware and softwareProvide technical support for mobile devices and Active Directory usersAssist with Windows 2016...


  • Grandville, Michigan, United States MOKA Full time

    Job Title: Residential Support StaffWe are seeking a dedicated and compassionate Residential Support Staff to join our team at MOKA. As a Residential Support Staff, you will play a vital role in providing care and support to individuals with disabilities in a residential environment.Key Responsibilities:Advocate for the individuals served on personal,...


  • Grandville, Michigan, United States Outback Steakhouse Full time

    As a Server Support team member at Outback Steakhouse, you will be responsible for delivering exceptional customer service and ensuring a seamless dining experience for our guests. Your key responsibilities will include:Key Responsibilities:Run entrees, appetizers, desserts, and beverages to tables with a focus on efficiency and accuracy.Anticipate and meet...

  • Bodywork Specialist

    4 weeks ago


    Grandville, Michigan, United States Massage Envy Full time

    Unlock Your Potential as a Bodywork SpecialistAre you passionate about helping others achieve their wellness goals? Do you have a knack for bodywork and a desire to take your skills to the next level? We're seeking a talented Bodywork Specialist to join our team at Massage Envy Grandville!About the RoleAs a Bodywork Specialist, you'll have the opportunity to...


  • Grandville, MI, United States Creative Financial Staffing Full time

    Position: IT Support Desk SpecialistA leading provider of IT Services in the Grand Rapids, MI area is seeking a full-time, permanent IT Support Desk Specialist to join their growing team. Here are a few reasons why you should apply:Opportunity to work Partially Remote!Continuous investment in peer-to-peer mentoring, training and certifications for...

  • Insurance Specialist

    3 weeks ago


    Grandville, Michigan, United States Primary Location Full time

    Job Title: Lead Property and Casualty Insurance SpecialistWe are seeking a highly skilled and experienced Property and Casualty Insurance Specialist to join our team. As a key player in our agency's continued success, you will work alongside a top-performing agent in a dynamic environment that encourages growth, innovation, and...

  • Care Specialist

    4 weeks ago


    Grandville, Michigan, United States Leisure Living Full time

    Job SummaryWe are seeking a compassionate and dedicated Care Specialist to join our team at Leisure Living. As a Care Specialist, you will play a vital role in providing comfort, safety, and general supervision to our residents.Key Responsibilities:Administer medications to residents according to physician orders and document completionReview eMAR each shift...

  • Bodywork Specialist

    5 days ago


    Grandville, Michigan, United States Massage Envy Full time

    About the RoleWe're seeking a skilled Bodywork Specialist to join our team at Massage Envy Grandville. As a Bodywork Specialist, you'll have the opportunity to combine your bodywork skills with massage expertise to help clients improve flexibility, mobility, and performance.Key ResponsibilitiesDeliver customized Total Body Stretch services to promote...