Current jobs related to Healthcare Customer Service Advocate - Woodland Hills - HealthCare Support

  • Customer Service Representative

    18 hours ago

    Auburn Hills, Michigan, United States Customer Service Full time

    Job OverviewWe are seeking a highly motivated and detail-oriented individual to join our Customer Service team as a Representative. In this role, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesEntering data accurately and efficientlySplitting and labeling loan packages with precisionOrdering...

  • Customer Service Representative

    5 months ago

    Auburn Hills, United States Customer Service Full time

    Job DescriptionJob DescriptionDuties:Entering dataSplitting and labeling loan packagesOrdering verifications of incomeVerifying Social Security NumbersIndexing of loan conditionsOrdering and uploading documentsLoan verificationSubmitting summary report reviewsReviewing state and federal complianceHandling inbound and outbound callsQualifications:High school...

  • Client Services Representative

    4 weeks ago

    Auburn Hills, Michigan, United States Customer Service Full time

    Job OverviewAs a Client Services Representative, you will play a vital role in ensuring customer satisfaction and operational efficiency within our organization.Key Responsibilities:Inputting and managing data accuratelyOrganizing and categorizing loan documentationRequesting income verificationsConfirming Social Security NumbersIndexing loan conditions...

  • Healthcare Coordinator

    3 weeks ago

    Woodland, California, United States Pacific Dental Services Full time

    About the RoleWe are seeking a highly skilled and motivated Healthcare Coordinator to join our team at Pacific Dental Services. As a key member of our team, you will play a critical role in delivering exceptional patient experiences and driving business growth.Key ResponsibilitiesPartner with supported dentists to gain financial commitments from patients and...

  • Patient Service Representative

    2 days ago

    Palos Hills, Illinois, United States Advocate Aurora Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Advocate Aurora Health. As a Patient Service Representative, you will play a critical role in providing exceptional patient care and administrative support to our patients and healthcare teams.Key ResponsibilitiesProvide efficient and...

  • Respiratory Therapist

    2 weeks ago

    Clarendon Hills, Illinois, United States Advocate Aurora Health Full time

    Job Title: Respiratory TherapistWe are seeking a skilled Respiratory Therapist to join our team at Advocate Aurora Health. As a Respiratory Therapist, you will play a critical role in providing comprehensive respiratory care to our patients.Job Summary:The Respiratory Therapist will be responsible for administering respiratory care procedures and modalities...

  • Customer Service Representative

    5 days ago

    Woodland Hills, California, United States Tarzana Treatment Center Full time

    Job SummaryWe are seeking a highly skilled and compassionate Call Center Clerk to join our team at Tarzana Treatment Centers, Inc. As a Call Center Clerk, you will be responsible for providing exceptional customer service to individuals seeking substance abuse, primary care, and mental health services.Key Responsibilities:Answer incoming calls in a...

  • Customer Service Representative

    3 days ago

    Woodland Hills, California, United States Tarzana Treatment Center Full time

    Job SummaryWe are seeking a highly skilled and compassionate Call Center Clerk to join our team at Tarzana Treatment Centers, Inc. As a Call Center Clerk, you will be responsible for providing exceptional customer service to individuals seeking substance abuse, primary care, and mental health services.Key Responsibilities:Answer incoming calls in a...

  • Customer Service Advocate

    7 days ago

    El Dorado Hills, California, United States v3careers Full time

    About V3 ElectricV3 Electric is a young and dynamic company disrupting the energy industry. We believe in freedom of choice and are committed to bringing innovation, a better customer experience, and lower prices to the market.Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team. As the voice of the company to our...

  • Overnight Customer Service Representative

    6 days ago

    Woodland Hills, California, United States VCA Animal Hospitals Full time

    {"title": "Customer Service Representative - Overnight Shift", "subtitle": "Provide exceptional customer service to pet owners during emergencies", "content": "We are seeking a compassionate and dedicated Customer Service Representative to join our team at VCA Veterinary Specialist of the Valley. As an Overnight Customer Service Representative, you will be...

  • Customer Service Representative

    2 weeks ago

    Woodland Hills, California, United States Baldwin Risk Partners Full time

    Job DescriptionAt Baldwin Risk Partners, we're one of the largest personal lines agencies in the US, helping over a million customers protect what matters most since 1952. As a licensed agency in all 50 states, we represent hundreds of insurance products from top insurance companies, giving our customers a wide selection of products and competitive...

  • Customer Service Representative

    1 week ago

    Woodland Hills, California, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job OpportunityWe are seeking a skilled Customer Service Representative to join our team at Domino's Ventura Blvd restaurant. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Greet customers and provide a welcoming...

  • Customer Service Representative

    3 weeks ago

    Woodland Hills, California, United States Goodwill Southern California Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Goodwill Southern California. As a Retail Sales Associate, you will be responsible for delivering exceptional customer service, achieving sales goals, and maintaining a clean and organized store environment.Key ResponsibilitiesCustomer ServiceProvide...

  • Customer Service Representative

    3 days ago

    Mission Hills, Kansas, United States Providence Service Full time

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team at Providence Medical Foundation. As a key member of our customer service team, you will be responsible for providing exceptional service to patients, providers, and health plans through accurate and timely communication.Key ResponsibilitiesAnswer incoming calls from...

  • Customer Service Representative

    1 week ago

    Woodland Hills, California, United States Mandarich Law Group Full time

    Collect Accounts with Mandarich Law GroupMandarich Law Group is a leading creditor's right law firm with offices across the country. We're seeking a skilled Customer Service Representative to join our team in Woodland Hills, CA.What You'll Do:Handle inbound calls to negotiate delinquent and charged-off accounts on behalf of our clients.Calculate acceptable...

  • Staff - Registered Nurse (RN) - Home Health - Advocate Aurora Health

    2 months ago

    Palos Hills, United States Advocate Aurora Health Full time

    Advocate Aurora Health is seeking a Registered Nurse (RN) Home Health Case Management for a nursing job in Oak Lawn, Illinois.Job Description & RequirementsSpecialty: Case ManagementDiscipline: RNDuration: Ongoing40 hours per weekShift: 8 hours, daysEmployment Type: StaffRegistered Nurse – Home Health Case Manager Southeast CityShift:1stFull/Part Time:Full...

  • Staff - Registered Nurse (RN) - Home Health - Advocate Aurora Health

    2 months ago

    Hickory Hills, United States Advocate Aurora Health Full time

    Advocate Aurora Health is seeking a Registered Nurse (RN) Home Health Case Management for a nursing job in Hickory Hills, Illinois.Job Description & RequirementsSpecialty: Case ManagementDiscipline: RNDuration: Ongoing40 hours per weekShift: 8 hours, daysEmployment Type: StaffRegistered Nurse – Home Health Case Manager Southeast CityShift:1stFull/Part...

  • Customer Service Representative

    2 weeks ago

    Woodland Hills, California, United States Mandarich Law Group Full time

    Collect Accounts with Mandarich Law GroupMandarich Law Group is a leading creditor's right law firm with offices across the country. We're seeking a skilled Customer Service Representative to join our team in Woodland Hills, CA.What You'll Do:Handle inbound calls to negotiate delinquent and charged-off accounts on behalf of our clients.Calculate acceptable...

  • Customer Service Ambassador

    3 weeks ago

    Woodland Hills, California, United States Amerivet Services LLC Full time

    Job SummaryAmeriVet Services LLC is seeking a highly skilled and compassionate Customer Service Representative to join our team. As a key member of our client care team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesTelephone CommunicationAnswer incoming...

  • Customer Service Representative

    2 days ago

    Mission Hills, Kansas, United States Providence Health & Service Full time

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team at Providence Health & Services. As a key member of our customer service team, you will be responsible for providing exceptional service to patients, providers, and health plans through accurate and timely communication.Key ResponsibilitiesAnswer incoming calls and respond...

Healthcare Customer Service Advocate

4 months ago

Woodland Hills, United States HealthCare Support Full time
Customer Service Advocate

HealthCare Support is actively seeking a Customer Service Advocate to fill an opening with a Managed Care Organization in Woodland Hills, CA.

Daily Responsibilities for Customer Service Advocate:

  • Handling inbound calls regarding benefits eligibility/claims status
  • Respond to customer inquiries via telephone and written correspondence in a timely and appropriate manner
  • Respond to telephone or written correspondence inquiries from members and/or providers within established timeframes utilizing current reference materials and available resources
  • Provide assistance to members and/or providers regarding website registration and navigation
  • Process written customer correspondence and provide the appropriate level of timely follow up
  • May coordinate member transportation and make referrals to other departments as appropriate
  • Maintain performance and quality standards based on established call center metrics including turn-around times
  • Research and identify any processing inaccuracies in claim payments and route to the appropriate site operations team for claim adjustment
  • Shift: Monday - Friday (Some Saturdays will be required once on production) Must be able to work any shift from 8:00am - 6:00pm PST (Training is 5-6 weeks on 8am-4:30 pm shift M-F) Will be on the 9-6 shift after training.
  • Fully remote but must be within a reasonable driving distance to Woodland Hills for tech issues
Required Qualifications for Customer Service Advocate:
  • Verifiable High School Diploma or GED
  • 1+ year of customer service experience, call center is a plus
  • Must have great soft skills and passion for member
  • Internet speed uploaded to files, must be at least 100 Download and 20 Upload
  • Proven skills with computers and ability to multitask between multiple systems (at least 4) please list systems used on resume

Preferred Qualifications but not required for Customer Service Advocate:
  • Healthcare back office or MCO experience
  • Bilingual in Spanish and English

Benefits for Customer Service Advocate:
  • Immediate enrollment in Health Insurance
  • Dental Insurance
  • Life Insurance
  • Employee Assistance Program (EAP)
  • Access to Investment Accounts
  • Career and educational tools within our Ingenovis ACT (Advocacy) Program


Pay Details: $19.64 an hour (fixed rate)

Interested in being considered?
If you are interested in applying to this position, please click Apply Now for immediate consideration.

For additional consideration, please email a copy of your resume to Patricia.Dy@healthcaresupport.com with your phone number, the job title and location, and our recruiters will reach out.
Healthcare Support Staffing, Inc. is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.

#Slv524 #Remote