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Healthcare Coordinator

2 months ago

Woodland California, United States Pacific Dental Services Full time
About the Role

We are seeking a highly skilled and motivated Healthcare Coordinator to join our team at Pacific Dental Services. As a key member of our team, you will play a critical role in delivering exceptional patient experiences and driving business growth.

Key Responsibilities
  • Partner with supported dentists to gain financial commitments from patients and ensure timely treatment.
  • Utilize financial options to support case acceptance and educate patients on treatment choices.
  • Overcome common patient objections and proactively manage schedules to maintain productivity.
  • Support patients in a consultative and educational manner, consistently delivering a Perfect Patient Experience (PPE) and creating Patients for Life (PFL).
Requirements
  • High School Diploma or equivalent required; prior coursework or on-the-job training in dentistry, insurance, or business preferred.
  • Strong knowledge of office practices, technology applications, and patient insurances.
  • Results-oriented with a focus on meeting commitments and achieving results.
  • Patient advocate with excellent communication and interpersonal skills.
  • Process-focused operator with a detail-oriented approach and proficiency in computer applications.
  • Financial acumen with a strong understanding of profit drivers and local market dynamics.
  • Influencer with the ability to create a win-win need for change.
What We Offer
  • Competitive hourly rate: $18.50-$26.00.
  • Medical, dental, and vision insurance.
  • Paid time off.
  • Tuition reimbursement.
  • 401K.
  • Paid time to volunteer in your local community.