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IT Support Specialist
2 months ago
EnSafe is accepting applications for an IT Support Specialist at our Memphis campus.
EnSafe, is an employee-owned, global environmental consulting and engineering firm. We strive to provide cutting-edge, creative solutions for our clients. EnSafe specializes in custom solutions in Environmental Management and Planning, Civil Design Engineering, Environmental
Restoration, Natural & Water Resources, Health & Safety, and Technology with offices
operating within the US.
What We Are Looking For
The successful candidate will understand the fundamentals of IT Support with exceptional customer support for internal. This candidate will need to be adaptable to new federal policies and regulations since EnSafe is a federal contractor.
What You Will Be Doing:
- IT Service Desk end-user support for local and remote employees
- Microsoft Teams conference room and meeting support
- Enterprise-level knowledge and support of Windows 10/11 Operating Systems
- Application support of Microsoft 365 Apps, Adobe Suite, and other 3rd party software
- Tier 1 and 2 network and telephony support
- Mobile device support including iOS, Android, and mobile hotspots
- Computer imaging and deployment
- Account, group, and mailbox management via Active Directory, Entra ID, and Exchange Online
- Maintenance of IT Knowledge base for IT and end-user reference
- Rotation of after-hours (on-call) support
- Minimum of two years experience in an IT Service Desk or technical support service role
- Current CompTIA A+ or Microsoft Modern Desktop Certification
- Experience with Active Directory and Entra ID
About EnSafe
EnSafe began as a two-person firm in 1980, navigating complex regulatory compliance issues on behalf of our clients. We nurture our people with growth and development opportunities. We build enduring, trustful relationships with each of our clients, with a focus on high ethical and safety standards. We build this reputation by attracting high-quality people and retaining them for the long term.
At EnSafe, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles at our company.
EnSafe is committed to being an EEO employer and all qualified candidates will receive consideration without regard to race, color, religion, national origin, citizenship, age (except for bona fide occupational qualifications), sex, disability, sexual orientation, gender identity, marital status, military or veteran status, any other status protected by federal, state, or local law, or association with a person on the basis on one or more of the foregoing.
Check us out on the web at www.ensafe.com
