Desktop Support Specialist
1 month ago
Compensation:
$24/hr to $27/hr
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
Must Haves
· 5-10 years of experience with end user device support
Previous experience working in a plant or lab environment
· Has a strong background working and understanding Zebra, Rico Printers, Thermal Printers, Label, and SAP printers
· Hands on experience with troubleshooting Networking equipment/network fiber issues, server rooms, Microsoft Office 365, Teams, Apple Mac & IOS
ServiceNow ticketing system experience
Experience with the in tune imaging process
Strong understanding of network infrastructure, mobile device support, video conferencing support, and application support
Day to Day
IFF is looking for a Site Technician to support their Memphis, TN Site which is a high critical food facility. This person will be desktop support for the entire plant including scientists and chemists and needs to have experience with thermal, zebra, and SAP printing. The ideal candidate will be comfortable working alone in a plant environment. They will be working with the following technologies: (Microsoft office, teams, aspen tech - IP21 Process Explore, Citrix, Prowatch, Exact vision etc.) The reason this resource needs to have a strong background with printers is because within the plant, the printers are used daily for labeling/ printing items for their fragrance and flavor samples.
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