21601 Account Manager II

3 weeks ago


Newport Beach, United States James R. Glidewell Dental Ceramics Full time

Essential Functions: Identifies, prioritizes, and targets prospective new business opportunities with Dental Service Organizations (DSOs) and large group practices. Develops and implements messaging and marketing strategy for DSO accounts. Develops and manages relationships with acquired and/or existing customers/executives in order to attain additional business and retain existing revenue. Creates strategies and action plans to cross-sell and up-sell accounts to increase overall total customer spend with the Company. Determines customer critical business issues and provides clients with a well-thought-out customer solution. Prepares sales proposals and negotiates contracts with national accounts and customers. Collaborates effectively with other internal departments to develop and implement competitive sales strategies. Promotes sales of products and services to new and existing accounts to achieve sales objectives and greater market penetration. Completes complex sales, such as DSOs and Nationals, and performs subsequent pull through with strategic business plan. Identifies and utilizes best practices to achieve sales results. Acts as primary liaison between Customers and the Company; maintains positive client relations and ensures Customer needs are met in a manner that is sustainable and beneficial. Educates Customers on production information including function, specifications, purpose and developments in product design. Creates and confidently delivers sales pitch that highlights the superiority of the Companys products and builds brand awareness. Maintains initiative to discover and attract new Customers in a manner that is professional, efficient and honest. Provides insight and contributes creative and strategic ideas about product improvements, marketing campaigns and relationship management. Upsells and cross-sells compatible products to Customers and shows them how certain products can enhance the Customers current success. Contacts potential Customers, negotiates, and obtains contract commitments for the Companys products and/or services. Develops and maintains contacts within industry to provide information and remain abreast of competitors activities. Attends trade shows and conventions; represents the Company at trade show booth as well as collects information on competitor products and services. Additionally, may sponsor seminars and continuing education programs as well as provide studies and product information to Customer base. Work with internal support system to improve efficiency and quality for our customers and their feedback. Performs other related duties and projects as business needs require at the direction of management. Education and Experience: Bachelors degree or higher in Marketing, Business Administration, or related field of study. Minimum five (5) years of experience in sales/marketing; preferably in dental or medical device field. Minimum three (3) years of experience in dental sales. Experience performing return-on-investment analysis, risk analysis, and forecasting required. Experience negotiating international sales and distribution agreements and contracts required Pay Range: $37.00 - $42.00/hour


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