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Intake and Assessment Therapist

3 months ago

Jersey City, United States ADVANTAGE BEHAVIORAL HEALTH Full time

Advantage Behavioral Health is the parent company to Harmony Bay and Victory Bay providing Behavioral Health and Management Services across the United States. Our mission is to provide convenient and affordable behavioral health services while creating an unmatched experience for our clients and staff.

Position Title: INTAKE & ASSESSMENT COUNSELOR

Reports to: DIRECTOR OF MENTAL HEALTH SERVICES

Department: CLINICAL

Date: 4/19/2024

Category: EXEMPT / SALARY Revised:

General Description:

To provide assessment, evaluation, supportive therapy and therapeutic support to clients seeking mental health services. The Intake and Assessment Therapist participates in multi-disciplinary team planning; clinical supervision; assists with intake and assumes administrative responsibilities in conjunction with Victory Bay's policies and procedures.

Tasks & Responsibilities

A. Essential Duties

1. Performs evaluations and intake assessments which includes understanding of DSM-V diagnoses, treatment planning, input of various clinical and non-clinical information into electronic medical record, screenings, gathering of history, provisional diagnosing, narrative assessment, Releases of Information, etc. in a timely fashion.

2. Assesses clients' needs, and communicates with all involved parties following HIPAA laws and regulations

3. Collects data and comprises reports of specific crisis and intake data as assigned.

4. Arranges for follow-up appointments with appropriate medical (APN or Psychiatrist) and/or clinical (Therapist) staff member.

5. Ensures that all necessary paperwork and documentation are forwarded to appropriate staff.

6. Prepares progress notes and/or crisis intervention notes and documents all client telephonic/face to-face contacts, as well as consults with other clinicians.

7. Maintains all other clinical records as required.

8. Maintain knowledge of Electronic Medical Record system and changes.

9. When necessary, refers for follow-up support services for new admissions who are at risk.

10. When necessary, acts as liaison between all outside crisis intervention services. This may include exchanging crisis referral information, triaging and queries regarding HB clients, and arranging for follow-up with VB clinicians.

B. Additional Duties

1. Assists and covers other staff when necessary to maintain high productivity and efficiency in the department.

2. As the company continues to grow, additional responsibilities that are essential for the department to be successful will be assigned accordingly.

C. Interpersonal Relations

1. Create Meaningful Connections: Demonstrates ability to function effectively as a part of team. Uses outstanding oral and written communication with employees at all levels of the business for support and sharing of information.

2. Take Accountability: Take constructive feedback and prevent discourse among our peers.

3. Live in the Solution: Critically thinking should be the solution when problems arise. Having the ability to accepts constructive criticism well in an open and non-defensive manner.

4. Be Professional: Wear business casual attire (please see dress code policy).

A. Essential Duties

1. Oversee intake process, including assessment of clients for admission into programming.

2. Performs intakes and conducts comprehensive assessments of clients to determine their mental

health and substance use needs and appropriate program placement

3. Ensure accurate and thorough documentation of client assessments, intake forms, and progress

notes in accordance with regulatory standards and program requirements.

4. Provide training, guidance, and ongoing supervision of intake staff.

5. Monitor the quality and effectiveness of intake and assessment processes, identify areas for

improvement, and implement changes as necessary to enhance operations and client outcomes.

6. Ensure compliance with all relevant laws, regulations, and accreditation standards related to intake,

assessment, and documentation practices.

7. Manage crises or emergencies during intake process.

8. Conducts timely employee evaluations, Professional Improvement Plans, and appropriate

Disciplinary Action. Ensuring all clinical staff are properly licensed or credentialed in accordance with

state regulations.

9. Administrative and clinical oversight of the Intake Department

10. Ensures all departmental key performance indicators are achieved while proactively problem-solving

barriers and implementing necessary adjustments to ensure departments meet or exceed goals.

B. Additional Duties

1. Assists and covers other staff when necessary to maintain high productivity and efficiency in the

department.

2. As the company continues to grow, additional responsibilities that are essential for the department to

be successful will be assigned accordingly.

C. Interpersonal Relations

1. Create Meaningful Connections: Demonstrates ability to function effectively as a part of team. Uses

outstanding oral and written communication with employees at all levels of the business for support

and sharing of information.

2. Take Accountability: Take constructive feedback and prevent discourse among our peers.

3. Live in the Solution: Critically thinking should be the solution when problems arise. Having the ability

to accept constructive criticism well in an open and non-defensive manner.

4. Be Professional: Wear business casual attire (please see dress code policy).

Competencies

1. Adaptability

2. Customer Service

3. Decision Making

4. Dependability

5. Ethics

6. Interpersonal Skills

7. Job Knowledge

8. Conflict Management

9. Organization Skills

10. Productivity

11. Self Development

12. Teamwork Clinical

Clinical Competencies

1. Clinical Skills

2. Data Reflection

3. Communication

4. Documentation

5. Compliance

6. Always Behaviors

7. Professionalism

8. Technical Skills

9. Telehealth Reporting

10. Telehealth Data Reflection

Performance Standards & Measurement

1. . Compliance with essential and incidental duties; compliance with company policies and procedures.

2. Compliance with state and federal laws and regulations applicable to the business. .

Equipment, Tools & Machines
• Use of computer, telephone, and other office equipment such as a printer and fax.
• Use of company network and email domain.

Working Conditions
• Air conditioned and well-illuminated office environment and outdoor environment.
• May have several responsibilities at once. Interaction with other is constant and can be interruptive.
• Work may be stressful at times due to high level workflow.
• Availability to work flexible hours including weekends, holidays, and evenings as is required to comply with the purpose of the job and accommodate client needs.
• Participates in educational training, orientations, or compliance programs as needed to maintain competency.
• If you must leave your employment with our company, we request employee's to give us at least 30 days resignation notice in writing.

Demands
• Enthusiastic self-starter operating with sustained energy and showing great initiative.
• Comfort working with a diverse base of support, including members, employers, providers, colleagues, community leaders, volunteers, non-profit organizations, vendors, etc.
• Excellent interpersonal and communication skills, including ability to read, write, spell in English legibly and without excessive grammatical or communication errors.
• Talk and hear both by person and by telephone; ability to speak clearly and effectively using proper grammar before patients, employees and business partners, among others.
• Excellent organizational skills.
• Accepts constructive criticism well in an open and non-defensive manner.
• Ability to manage conflicting priorities. Ability to maintain a positive work ethic and a congenial attitude in the face of a high-pressure environment.
• Ability to function independently and with flexibility.
• Ability to work under pressure, handle multiple tasks and interruptions.
• Occasional lifting of moderately heavy office supplies; ability to lift supplies for community events, trade shows, conferences, and other marketing opportunities applicable to the organization; ability to lift, push or pull up to 25lbs.
• Ability to sit, stand, or walk for extended periods of time.
• Must have strong computer skills to meet Microsoft Office and Electronic Health Record software requirements.

Qualifications

Education:
• Master's Degree

Experience:
• 2-4 years' experience working in Clinical Treatment environment.

Proper Knowledge and Skills:

Wellness Recovery Action Plan (WRAP) Competencies:
• Deploy Wellness Toolbox
• Coach Daily Maintenance Pan
• Educate Triggers Identification
• Educate Early Warning Signs
• Education When Things are Breaking Down
• Educate and Develop A Crisis Plan or Advanced Directive
• Educate and Develop a Post Crisis Plan

Illness Management and Recovery (IMR): Evidence-Based Competencies for Seriously Mentally Ill (SMI) Clients:
• Instill hope that change is possible.
• Develop a collaborative relationship with a treatment team.
• Help people establish personally meaningful goals to strive towards.
• Provide information about mental illness and treatment options.
• Teach skills for reducing relapses, dealing with stress, and coping with symptoms.
• Provide information about where to obtain needed resources.
• Help people develop or enhance their natural supports for managing their illness and pursuing their goals.

Required License or certifications:
• Current CPR Certification
• Narcan Certified

Acknowledgement

The company provides equal employment opportunities to all employees for employment and prohibits

discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin,

disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any

other characteristic protected by federal, state or local laws.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties

or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may

change at any time with or without notice.

Advantage Behavioral Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.