Intake Specialist

3 weeks ago

Oklahoma City, United States Simply Hired Full time

Location: Remote (Mountain, Central, or Eastern Time Zones) About Us: Welcome to Contract Rx We are a top-rated law firm exclusively specializing in physician contracts. Our mission is to provide exceptional flat-rate contract review and negotiation services that offer physicians more value than our competitors. Our innovative approach ensures that physicians receive high-quality legal services uniquely tailored for their needs, without the expensive burden of traditional hourly billing. About You: Are you a skilled legal professional with a passion for client relations? If so, you might be the perfect fit for our team We are seeking a motivated and compassionate Remote Intake Specialist to join our close-knit team. Your legal and sales experience will showcase your strong communication skills, attention to detail, and ability to work effectively within a team. Responsibilities: Serve as the primary point of contact for inbound inquiries via phone, email, and online, maintaining detailed records of all potential client interactions and inquiries. Engage with medical professionals to assess their suitability for our services. Conduct preliminary assessments of potential cases and educate potential clients on our firm’s expertise, the services offered, and our value proposition. Collaborate closely with attorneys and support team members to ensure a smooth transition from intake to client engagement. Monitor and engage with existing/former clients to address their need for additional services. Qualifications: Minimum of 2+ years of experience in legal along with experience in client relationship management, sales, case assessment, or client intake roles. Experience within the personal injury legal environment would be a huge plus. Proven track record of building and maintaining strong client relationships. Excellent communication skills, both verbal and written, with the ability to convey complex concepts clearly and persuasively. Empathetic listener with a genuine interest in understanding clients' needs and providing solutions. Strong organizational skills with the ability to prioritize tasks and manage time effectively in a remote work environment. Proficiency in using any type of CRM software and virtual communication tools (e.g., Zoom, Microsoft Teams). Experience with the Lawcus CRM software is a plus. Experience in the healthcare industry, especially experience working with physicians would be great. Benefits: Competitive hourly rate ($22 - $25 p/hour) with the opportunity for performance-based incentives. Flexible remote work arrangements. Flexible schedule (20 – 30 hours per week). Collaborative and supportive work environment. Application Process: To apply for the Remote Intake Specialist position, please submit your resume. Select qualified candidates will be required to complete a video screen submission to start the application process and will be notified if selected. Contract Rx is an equal opportunity employer and values diversity in the workplace. We encourage candidates from all backgrounds to apply. We will review all applications and reach out to candidates who best match our needs. If you haven't heard from us, please know we truly appreciate your interest and wish you the best of luck in your job search. Job Type: Part-time Pay: $22.00 - $25.00 per hour Schedule: Afternoon shift Choose your own hours Day shift Evening shift Experience: Customer relationship management: 2 years (Preferred) Legal administrative: 2 years (Preferred) Computer skills: 2 years (Preferred) Work Location: Remote #J-18808-Ljbffr

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