Crisis Case Manager CRC

2 months ago

Tucson, United States Connections Health Solutions Full time
Overview

We’re not just behavioral health people—we’re crisis people.

Connections has built a model that combines medical and recovery-oriented treatment that gets people connected to community-based resources and back to their lives faster.  Our aim is for solutions, not just stop-gaps. Real support, not restriction.  We have proven that our model improves access, creates hope and makes the behavioral health crisis system work better, and we’re finding better ways to do it every day.

Our story

Originally founded by two emergency room psychiatrists, Dr. Chris Carson and Dr. Robert Williamson, Connections Health Solutions brings 30 years of experience serving individuals in crisis and operates two of the nation’s largest and most studied crisis response centers in Phoenix and Tucson Arizona.  Since opening our doors we have provided care and treatment for hundreds of thousands of individuals in crisis.

Responsibilities

What You'll Do:

This role will facilitate discharge planning, obtain collateral, and assist in the legal process.  The Crisis Case Manager will work collaboratively with the interdisciplinary treatment team to coordinate care and discharge planning for patients, their family members, clinics, local providers, and/or other referral sources.

  • Collaborates with the Crisis Therapist to develop and implement an individualized person-centered Treatment Plan that is appropriate for brief intervention. Completes the signed Treatment Plan and review with each patient and any other involved parties. Gathers collateral from the patient and involved parties to provide a more thorough assessment of what the BHR’s immediate needs are for treatment and discharge.
  • Actively coordinates care for patients to ensure services are coordinated with facility staff. Identifies and addresses gaps in service needs for participating parties in service delivery to the patient, and make appropriate recommendations to meet patients’ needs upon discharge. 
  • Collaborates with interdisciplinary treatment team to engage, monitor and communicate with the individual ensuring that safety is maintained while meeting the individual’s needs.
  • Maintains the clinic record, including documentation of activities performed as part of the service delivery process. Obtain signatures from patient regarding treatment, as necessary. Documents all services and patient activities in the medical record regarding brief interventions, coordination of care, discharge planning, treatment planning, etc.
  • Maintains a working knowledge of the Title 36 Involuntary Commitment process. Monitor the petition process to ensure timeliness are adhered to, and forms are complete and thorough. When subpoenaed, attends COE hearings.
  • Maintains a working knowledge of the Maricopa County Regional Behavioral Health Authority (RBHA) system and potential funding sources.
  • Participates in individual and group supervision as required. Participate in ongoing education, including in-services, training, and other activities to maintain and improve competency.  Demonstrates competency through post-testing, skill observation, and performance as assessed by direct supervisor.
Qualifications

What You'll Bring:

  • An Associate’s Degree in behavioral health or related field
  • Level one fingerprint card
  • At least 2 years of behavioral health experience

OR

  • At least 4 years of behavioral health experience

It would be great if you had:

  • Bachelor’s Degree in behavioral health or related field 
  • Knowledge and experience with AZ Title-36 legal process

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